I left my car here for four days while traveling from Düsseldorf, rather than asking someone to drive me. The service was excellent, and I was very pleased with the care and professionalism provided.... See more
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See what reviewers are saying
This parking service is completely unreliable and unsafe. They sell more spaces than they actually have, and the parking spots are so tiny that passengers can’t even get out of the car. Cars are s... See more
Company replied
Overall, it was a very good experience. The website is user-friendly, intuitive, and fast, which made the booking process easy and smooth. I’m giving 4 stars instead of 5 only because there was no opt... See more
It was really good experience. The parking place is quite large and safe. All camera around. The staff is also super helpful and friendly. I also learn a Detch-Chinese food called Babi Banggang :-). I... See more
4.0
Great
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 90% of negative reviews
Typically replies within 1 week
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This parking service is completely unreliable and unsafe
This parking service is completely unreliable and unsafe. They sell more spaces than they actually have, and the parking spots are so tiny that passengers can’t even get out of the car. Cars are squeezed together with almost no space, blocking each other, and staff ask for keys so they can move cars later. I’ve been driving for 25 years and have never seen such dangerously tight parking.No one answered the phone when I called for the shuttle, the first location didn’t even exist, and we were redirected to another one that was already overflowing. The shuttle driver was speeding and driving off-road. On return, they promised pickup in “1 minute” but didn’t show up for an hour and ignored calls. My car was scratched along the entire side and no staff were present.
Avoid this place completely.
August 20, 2026
Unprompted review
Reply from Parkmundo
Dear Customer,
Thank you for taking the time to share your review. We are very sorry to hear about the negative experience you had with one of our parking providers.
Please keep in mind that ParkMundo does not operate the parking location itself. We are a comparison and booking platform, while the parking provider is responsible for the on-site parking service, shuttle service and handling of the vehicles.
In some cases, parking providers may need to keep the vehicle keys for logistical reasons, for example to move vehicles within their parking facilities. However, we understand your concerns regarding the way the service was handled, especially the delays, communication issues and the reported damage to your vehicle.
We take complaints like this very seriously and would like to investigate what happened. Please contact our customer support team with your booking details and any supporting evidence, so we can review the situation further with the parking provider.
Once again, we sincerely apologize for the inconvenience and disappointment you experienced.
Kind regards,
Your ParkMundo Team
evrything was ok except that I applied…
evrything was ok except that I applied a discount code and although it was visible the discount when calculating the total but when paying it was without the discount.
August 19, 2026
Unprompted review
Reply from Parkmundo
Hi, beste klant,
Bedankt voor uw review en fijn om te horen dat verder alles goed is verlopen!
Wat vervelend om te horen dat de korting wel zichtbaar was bij het berekenen van het totaalbedrag, maar uiteindelijk niet is meegenomen bij de betaling. Onze excuses hiervoor!
Als u de korting inderdaad niet heeft ontvangen, kunt u ons klantenserviceteam uw boekingsnummer en de gebruikte kortingscode toesturen. Dan kijken we dit graag voor u na.
We hopen u in de toekomst opnieuw te mogen verwelkomen bij ParkMundo!
Met vriendelijke groet,
Team ParkMundo
Ga hier niet mee in zee
Ga hier niet mee in zee. Zojuist onze auto opgehaald stond geparkeerd in P2 extra kosten 33 euro en een dikke kras op de auto.
Niks van dit onderstaande bericht klopt. Ze betalen niet en ook de schade aan de auto.
Ze zijn asociaal op de app.
Het volgende bericht wordt gestuurd door hun:
Hello nice good evening, we have a small problem right now and it was a vandalism in our parking lot and we are currently waiting for the police officers. Don't worry, your vehicle has already been prepared. It is in the parking garage p2 again on deck 21, directly at the departure. The car was also cleaned. Key is on the windshield if you pay any fees please send us the receipt it will be returned immediatel
August 10, 2026
Unprompted review
Reply from Parkmundo
Beste,
Bedankt voor uw review. Het spijt ons te horen over de situatie bij het ophalen van uw voertuig en dat u daarnaast schade aan uw auto heeft geconstateerd.
Uit het bericht dat u heeft ontvangen, begrijpen wij dat de parkeeraanbieder heeft aangegeven dat eventuele extra parkeerkosten zouden worden terugbetaald. De afhandeling van deze kosten en de gemelde schade ligt in eerste instantie bij de betreffende parkeeraanbieder, aangezien zij verantwoordelijk zijn voor de uitvoering van de parkeerservice.
Indien u de beloofde vergoeding nog niet heeft ontvangen of geen reactie meer krijgt van de parkeeraanbieder, neem dan gerust contact op met onze klantenservice via info@parkmundo.nl. Stuur daarbij uw boekingsnummer, het betalingsbewijs van de €33 en, indien van toepassing, foto's van de schade mee, zodat wij kunnen bekijken hoe wij u verder kunnen helpen.
Met vriendelijke groet,
Team ParkMundo
everything is great and fast
July 22, 2026
Unprompted review
Reply from Parkmundo
Dear customer,
Thank you very much for your positive review!
We are delighted to hear that everything went smoothly and that you experienced our service as fast and efficient. Your feedback means a lot to us and motivates us to continue providing the best possible experience for our customers.
We hope to welcome you again on your next trip!
Kind regards,
Team ParkMundo
Reply from Parkmundo
Stimate client,
Vă mulțumim pentru recenzia dumneavoastră!
Ne bucurăm că procesul de rezervare a fost rapid și ușor. Ne străduim întotdeauna să oferim o experiență de rezervare simplă și eficientă.
Vă dorim o călătorie plăcută și o experiență excelentă cu partenerul nostru de parcare!
Cu cele mai bune gânduri,
Echipa ParkMundo
Damage during valet parking – claim denied and accused of fraud
Booked valet parking at Düsseldorf Airport through ParkMundo (June 2026). Upon collecting our vehicle, we discovered a crack in the windscreen that was not present at handover. Despite an external vehicle inspection being explicitly promised in the booking confirmation, no inspection report exists. ParkMundo refuses to mediate, despite displaying the Webshop Keurmerk and EMOTA quality marks on their website, which promise independent dispute resolution. Additionally, the parking operator repeatedly and without any basis accused us of fraud. Formal complaint submitted with Webshop Keurmerk.
June 21, 2026
Unprompted review
Reply from Parkmundo
Geachte klant,
Hartelijk dank voor uw beoordeling. Het spijt ons te horen dat u ontevreden was over de service van onze partner.
Bij ParkMundo streven we er altijd naar onze klanten te helpen en de best mogelijke oplossing te vinden wanneer er een geschil ontstaat. In gevallen waarin de klant en de parkeeraanbieder tegenstrijdige verklaringen afleggen over wat er is gebeurd, en er geen objectief bewijs is waarmee we de feiten kunnen verifiëren, is onze mogelijkheid tot bemiddeling helaas beperkt.
Als boekingsplatform beheren wij de parkeerfaciliteiten niet zelf en hebben we geen direct inzicht in wat er ter plaatse gebeurt. Daarom zijn we afhankelijk van de informatie die door geen van beide partijen wordt verstrekt. De parkeeraanbieder is verantwoordelijk voor de uitvoering van de parkeerservice en alle bijbehorende aansprakelijkheid. Desondanks proberen we altijd zo objectief mogelijk te blijven en met beide partijen te communiceren om duidelijkheid te verkrijgen.
Het spijt ons dat we in dit geval niet aan uw verwachtingen hebben kunnen voldoen en we waarderen het dat u de tijd heeft genomen om uw feedback te delen. Dit helpt ons om de kwaliteit van de parkeeraanbieders op ons platform te blijven bewaken.
Met vriendelijke groet,
Uw ParkMundo-team
I left my car here for four days while…
I left my car here for four days while traveling from Düsseldorf, rather than asking someone to drive me. The service was excellent, and I was very pleased with the care and professionalism provided. Everything was easy and hassle-free. I will definitely use this service again for future trips from Düsseldorf. Highly recommended! ⭐⭐⭐⭐⭐
June 24, 2026
Unprompted review
Reply from Parkmundo
Dear Customer,
Thank you very much for your wonderful 5-star review!
We are delighted to hear that you had such a positive experience with one of our parking partners. It's great to know that the service was professional, hassle-free, and met your expectations.
Your kind words mean a lot to us, and we truly appreciate your recommendation. We look forward to welcoming you back through our platform for your future trips from Düsseldorf!
Kind regards,
Your ParkMundo Team
User friendly interface
User friendly interface, easy to use, well explained.
April 2, 2026
Unprompted review
Easy to book.
March 29, 2026
Unprompted review
ExcellMany thanks to those who did this work.ent service
Excellent service, punctual appointments, and a quick response. Many thanks to those responsible for this work.
March 8, 2026
Unprompted review
It was really good experience
It was really good experience. The parking place is quite large and safe. All camera around. The staff is also super helpful and friendly. I also learn a Detch-Chinese food called Babi Banggang :-). I would recommend this parking place to everyone.
February 14, 2026
Unprompted review
Don’t book here corrupt company
Booked a parking with parkmundo and the parking company made damage to my car. By e-mail the company said they would pay the damage but I’m still waiting. We had contact with Parkmudo and you have to send several mails to get a answer. And the answer is we can’t do anything A corrupt company
August 9, 2025
Unprompted review
Easy and fast booking process
Overall, it was a very good experience. The website is user-friendly, intuitive, and fast, which made the booking process easy and smooth. I’m giving 4 stars instead of 5 only because there was no option to add a Polish country calling code when entering the phone number. Apart from that small issue, everything worked perfectly.
January 31, 2026
Unprompted review
Good service
January 15, 2026
Unprompted review
Easy to book and easy to log in and…
Easy to book and easy to log in and change and update your reservation details.
October 7, 2025
Unprompted review
I was faced unexpected costs Parkindus
I was faced unexpected costs at Parkindus parking. I had indicated I was traveling with two people, but upon arrival, I was told I would have to pay extra for the second person.
September 23, 2025
Unprompted review
Reply from Parkmundo
Hello,
Thank you for taking the time to write this review.
Have you contacted our customer service department about this? They are more than happy to assist you in this matter.
If you have any further questions, please do not hesitate to contact us.
Sincerely,
Vliegen en Parkeren
Don't make the mistake of renting this…
Don't make the mistake of renting this company's services. They are a fraud. Wait for more than an hour. Don't do it. You will regret it. Very bad service.
August 5, 2025
Unprompted review
Reply from Parkmundo
Hello George,
Thank you for your review.
This is not the service you booked with us, and we apologize for the inconvenience it must have caused. Have you already reached out to our customer service with this incident? They will happily investigate this and hopefully come to a fitting solution.
You can reach them via email at info@vliegenenparkeren.nl
If you have any further questions, do not hesitate to reach out to us!
Kind regards,
Vliegen en Parkeren
Polite and helpfull employees.
Polite and helpfull employees.
Not expensive and still a good place not far from airport 6km/10 min shittle.
August 6, 2025
Unprompted review
I had a reservation @8:30 am I must…
I had a reservation @8:30 am I must call de company 30min before! I do it! @8:00 a worker answer de phone and tell me they don’t have shafeurs available to pick my car @ airport Duseldorf! In mean time I must parking in🅿️ 1 they call me back and not soo nice speaking working that I must be in 5min @ 10-11 because he is alone! I told him can you please share location white me!! Because it’s my first time @ Duseldorf airport!! Hi just say you must be here!! It is on professional!!!! And he stay calling me I am going I am going!!! I told him I pay!! My reservation for 8:30 and I had right 10min more to go over there!!!! Than hi just sai! Not my problem!! And hi was not over there!!!!
Not professional!!! They are scams!!!!!!!
June 14, 2025
Unprompted review
Reply from Parkmundo
Dear Ana,
Did you contact us about your complaint? I don't see any emails from your email address in our inbox, sadly.
Please forward your complaint to info@vliegenenparkeren.nl and also include screenshots of the calls you made to them and any other documents that show you had to park somewhere else.
We will into it and contact you further about this per email.
Kind regards,
Vliegen & Parkeren - Klantenservice
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