Took a wee while to arrive, have used it 3 nights on the trot and can notice a difference in my skin and lines already, when the 45 mins is up, I just place it as best I can, back onto the paper it ca... See more
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Took a while to come hence only 3*, i ordered 4 and am on day 8 and my second mask, ive used every other day and to be honest i can see a difference, its a shame i cant upload photos to show.
I had quite a bit of issues getting this product. I waited with patience but I finally emailed Vilny and John said he would look into it. With some back and forth emails they realized that the the tra... See more
Although it took 5 weeks for the item to be delivered they did send me updates by email. My biggest gripe is after using it for 3 days it has stretched therefore it's not really going to be effective.... See more
Absolutely appalling company
Absolutely appalling company. My order has taken nearly a month to arrive with no feedback from the company until I started chasing an update. I asked them to cancel my order 10 days ago and provide me with a full refund which they refused to as they said it has already been despatched which I think was a lie as I did not receive my order until 10 days later.
The tracking was a complete waste of time, first it said that my order would arrive between the 18th and 23rd May and then between the 23rd and 2nd June it finally arrived on the 28th. Please think twice before ordering from this company. YOU CAN GET MUCH CHEAPER ALTERNATIVES ON EBAY OR AMAZON. I wish I'd looked their first.
May 29, 2020
Unprompted review
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It has taken me 5 weeks and a lot of…
It has taken me 5 weeks and a lot of emails and pestering to get my products, DO NOT order from these people, I believe they are linked in some way to thankseven.com as well, they have no return address and do not offer refunds, I payed by visa so I contacted my bank to deal with it , so I was lucky to get a refund from my bank otherwise I would of been out of pocket. NEVER click on anything through facebook.
May 29, 2020
Unprompted review
Dont use!
Please please do not use this company. They have terrible customer service. I have never recieved this item and they are refusing to refund me!
May 14, 2020
Unprompted review
Reply from Vliny Labs
Hi Welsh,
We apologize for the delay, I have checked the details of your item and its tracking shows that the parcel has already delivered on the given address.
If you would like to discuss more our policy and circumstances with us please contact us via email on info@vliny-labs.com
Team VLINY
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