While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I received my sweatshirt within the 5-10 day range that was indicated. My daughter like my “soft and cozy” sweatshirt so much, she wanted it. I ended up ordering another one.

Rated 5 out of 5 stars

While it felt it was a long time between ordering and receiving my mask, it was not in reality. The quality of my mask is great. I can breathe while wearing it which is a big bonus. It is comfortable.... See more

Rated 1 out of 5 stars

This website only ships part of the orders and will not refund your money or make good on the purchase. I've submitted a claim 3 times with the same answer. The do not investigate or they would clea... See more

Rated 4 out of 5 stars

When asking someone to give a rating or review you should at least put a picture of what they ordered in the review because with the way some people order they might not remember your item and you get... See more

Company details


Contact info

  • Christy Street 41454, 94538, Fremont, United States

  • vnptee.com

3.8

Great

TrustScore 4 out of 5

26 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(26)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 1 out of 5 stars

Poor service …

I placed an order for one mask on April 16, 2020. It is July 29, 2020 and they are still processing my order. I have asked multiple times for a refund since I no longer need the mask and they reply with a computer reply saying that it has been printed and cannot be refunded. This kind of Customer service is unacceptable. They just want your money.

July 29, 2020
Unprompted review
Rated 1 out of 5 stars

Don't order from VNPTee

Placed my order on April 26. It is now June 8. I have not received my order and when I emailed the company asking for a status update, I received a computer generated response. HORRIBLE. I will never order from this company again.

June 8, 2020
Unprompted review
Rated 5 out of 5 stars

Love my mask

While it felt it was a long time between ordering and receiving my mask, it was not in reality. The quality of my mask is great. I can breathe while wearing it which is a big bonus. It is comfortable. It is colorful and bright and appears durable. I had the occasion to contact customer service by email and received prompt and satisfactory replies. Thank you!

May 28, 2020
Unprompted review
Rated 1 out of 5 stars

BUYER BEWARE

DO NOT, I REPEAT DO NOT, order from this company. I ordered a mask April 16, 2020, and still haven’t received it. I have written a number a emails and only one was answered by a person. The others were computer generated. The person said it was to be shipped soon, a week later, still not shipped. You may as well toss your money in the street, than place an order with this company!

May 16, 2020
Unprompted review
Advertisement
Rated 1 out of 5 stars

They want to keep your money

They want to keep your money! Horrible service. I'm still fighting to get my full refund back. My dad is an attorney and I'm gonna fight until I get my money back!

May 14, 2020
Unprompted review
Rated 1 out of 5 stars

Horrible Customer Service-Totally a scam

This website only ships part of the orders and will not refund your money or make good on the purchase. I've submitted a claim 3 times with the same answer. The do not investigate or they would clearly see that they only shipped one of two items. Their customer service is automated so you cannot converse with real people only computer generated responses.

May 11, 2020
Unprompted review
Advertisement
Advertisement
Rated 5 out of 5 stars

The quality of the fabric is perfect

The quality of the fabric is perfect. It washes well, is super soft, trendy cuts and is loser fitting which I love. The variety of custom prints is great. I’ve ordered two different Autism Awareness tees.

February 22, 2020
Unprompted review
Rated 5 out of 5 stars

A sweet message, good quality

I love autism awareness t shirts - I’m a mom and a teacher - but this one was special. It wasn’t “in your face autism awareness”. It was a sweet message about people who see the world differently and those who are able to see it with them. The quality is excellent. I ordered a small, and it is roomy, but still ok, and since it’s cotton (my preference!) I expect it will shrink a bit. It came quickly - I was surprised at how fast it came.

February 9, 2020
Unprompted review
Advertisement

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look