I worked with Vograce for a few years now and i am allways very happy with how the items arrive and look. I happen to have an amazing customer support experience with Jolie for the last weeks. She res... See more
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Vograce is a professional Animation peripheral product manufacturer and supplier for custom keychains, acrylic keychains, acrylic charms, enamel pins, stickers, washi tape, badges, standees, throw pillows, tote bags, body pillows and promotional merchandise. Fast and trusted wholesale and retail services provided.
Contact info
杭州, China
- bgdsale01@gmail.com
- vograce.com
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This is my second time ordering here…
This is my second time ordering here and every time the agents are so attentive and thoughtful! Their designers are top notch for sure, and their printing technique superb also. This time I ordered a bunch of different designs which are a bit complicated, and Merida was so good and helpful! I feel really lucky to have her as my agent this time💛
Amazing work from Vograce and rep Beira!!
My red foil cards came out beautifully!! Vograce and my rep Beira worked so hard to get these cards done in time for my event. There were issues with the foil and they worked with me to get them looking the best. Quality control was amazing, and when I was worried they wouldn't arrive on time my rep worked hard to get them packaged and Shipped within a few days. I love these cards and am very grateful for all their work! The communication was consistent and the attention to details is noticable. I'll definitely reorder from Vograce and I hope they treat my rep Beira well!! I can't wait to brag about them at my event 💛
Very good customer service
Very good customer service, fast delivery and nice quality. Eva is someone I work with a lot and I have always a good communication with her!
Perfect service
Good & mixed feelings Overall
I have been a long customer to Vograce, Frank has been very helpful, prompt and patient. He is pretty careful with my requests and I appreciate that. Product quality is very important to my small business.
There are some I do not wish to name as they didn't get back to me promptly and shipped out my goods or kept having mistakes even though I gave them notes.
If you want lesser problems, I do recommend sadly to go in smaller design counts. High volume ok but just not crazy amount of designs at one go. It does help them to expedite your orders quicker.
Overall I still prefer Vograce. 🙏
Absolutely Amazing ⭐️
I don’t even know where to start!
The customer service representative that helped me, Cindy, was absolutely lovely. She was very helpful and informative, and did her best to cater to my tight deadline. I appreciate her so much.
The glossy button pins? Absolutely stunning. The holographic effect was subtle but still visible, not too glaring. So I could see the art on it perfectly.
The business cards? Even better. They’re on the more affordable side from what I’ve seen but the quality is not to be doubted. The colours of my and my friends cards came out gorgeous. They’re matte, but feel very good in your hand. They don’t feel cheap at all!
Previously I’ve ordered keychains and prints with them. Their foil stamped prints are gorgeous as well! I’ve gotten holographic prints, matte prints, and keychains of various sizes. All times it was amazing.
If you’re a new Vograce user, you might be a little confused with the various instructions or dilemma’d with the choices. But just go with your artistic intuition, because you can’t go wrong with them :)
I’d absolutely recommend using Vograce as a supplier or just to make your small trinkets. If you give them time (they’ll tell you approximately how long for each item!), your items will turn out beautiful.
10/10, I recommend :)
Great customer service
Frank was very nice and helpful. Great customer service.
Amazing customer support!
I placed an order for some custom dakimakuras with the Soft Plush fabric. the quality is amazing and they're super soft! The customer support is superb! thank you Una for the continuous updates and kind words. The shipping was way faster than advertised.
Una was a great point of contact to…
Una was a great point of contact to help my products to get made. Everything came in a timely manner and product quality was as expected. I will definitely use vograce again for my needs.
Winnie was so helpful
Winnie was so helpful! I had to swap the first image i uploaded for a different image, but it took a few tries for me to fix the file. Winnie was patient and kind through the whole process! Can't wait to order again.
Amazing products and customer service
Amazing products and customer service. This is my first time ordering from Vograce and am thoroughly impressed. I had a hard deadline on when I need order to arrive by and Frank was able to urge the production progress and change my shipping method for me so that it was able to arrive on time. The flexibility and understanding from the customer service was thoroughly appreciated!
fantastic service
merida was my rep at vograce and shes been great! clarified a minor issue with bleed and was able to instruct me how to fix. very communicative. 5 star service! thanks Merida!
10/10 quality and service!
10/10 quality and service!! My rep Merida was super helpful and super quick to reply, my merch turned out just the way I planned it ☆
Will definitely hope to have them as a rep again
Great quality and costumer service
Really happy with the quality of the products from Vograce! One of the best experiences I've had with a supplier.
Zoey was super helpful with everything, and when there were issues with the order were happy to help and solve the problem :)
Always beat expectations, thank you!
I've ordered through vograce for my shop and event merchandise and I have to say I am consistently impressed. From the kindest customer service reps (Gia is an absolute legend for assisting me repeatedly and always finding the best solutions!) to amazing quality items.
In the small percentage of times where anything is wrong, they go above and beyond for me every time, and I'm always so grateful for it.
My orders tend to be quite heavy and time sensitive, so being able to rely on Vograce the way I do makes the whole experience so much less overwhelming.
Thank you!
Great website for kickstarting an online shop, or just to get things for yourself or friends!
Great website if you’re looking to start an online business or just make stuff for yourself and your friends. I’ve been using Vograce for years, mainly for keychains and acrylic pins but I’m looking to expand, and the fact they have a low MOQ is really helpful, because I can order one to see what it’s like before I order more. Their website is easy to navigate and manage and they have clear instructions and templates on how to make your products. I’ve recently put down another order for myself and a friend of mine, and hopefully to kickstart my online shop, and I had Frank to help me out with the process of proofing my work and correcting any mistakes. He’s been really amazing and patient, with speedy replies and got my work just how I wanted it! Overall love Vograce and recommend it to anyone looking to start off small and not wanting to spend a fortune on high MOQ with other companies. They might not have everything you’re looking for but they expand and bring out lots of new products as time goes on!
Excellent customer service
I had Winnie as a rep and the service was absolutely amazing. She was extremely helping through out the entire process and I will definitely be ordering again.
My package arrived as they promise and…
My package arrived as they promise and Selena was the person who solved all my doubts and helped me when I needed orientation. She was attentive and gave me feedback all the process.
Exceptional Service & Perfect Order – Thank You, Merida!
Merida did an incredible job managing my order. She was patient, helpful, and very efficient. Everything I requested was completed and delivered within a month, and the quality was perfect. I’m truly grateful for her support and attention to detail. Thank you so much, Merida!
Great service!
They produce amazing quality and Frank from the team is very attentive to my delivery request.
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