voice.ai Reviews 

230
TrustScore 2 out of 5

1.9

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Review summary

Created with AI, based on recent reviews

Considering 56 reviews, most reviewers were unhappy with their experience overall. Customers frequently experienced unexpected automatic subscription charges, frustrating hidden paywalls, and major difficulties when trying to secure financial refunds through the external payment provider. Reviewers additionally noted that the software was often completely unusable after purchase, featuring broken tools, technical bugs, and totally unresponsive support representatives. Some reviewers were happy with the desktop application, praising its surprisingly natural voice quality and very straightforward installation process. Consumers also appreciated the transparent billing structure, helpful streaming features, and the impressively wide variety of available voice options for their daily content creation needs.

What people talk about most

Payment

Reviewers mention negative feedback about payment, expressing frustration over unexpected paywalls and... See more

User experience

Consumers find user experience to be ambiguous, with opinions sharply divided. Many reviewers praise the... See more

Subscription

Clients share profound dissatisfaction regarding subscription management and unexpected billing issues.... See more

Product

People report ambiguous experiences with the product. Reviewers praise the wide range of voices, crisp audio... See more

Price

Customers had negative experiences with price, reporting frustration over claims of a free service that... See more

Reviews shaping this summary

Rated 1 out of 5 stars

DON'T DO IT!!!! Unbelievably difficult to navigate, or search help, this app was one of the worst I've ever run across. Like so many others, I SHOULD HAVE READ THE REVIEWS BEFORE PAYING FOR THE BASIC... See more

Company replied

Rated 1 out of 5 stars

The product did not work as advertised. The audio was laggy and scratchy, and it did not function in any applications, including Roblox and Discord. I contacted Voice.ai support but only receiv... See more

Company replied

Rated 1 out of 5 stars

i purchased the lifetime version of the software.. a year later, they changed their subscription model and now im stuck with shitty software and "8,300 credits" when i paid a fortune for lifetime us... See more

Company replied

Rated 1 out of 5 stars

(vocieai) Unlimited Trial (1 month), invoice 1922207101; for help go to help.xsolla.com ^ Love how you misspelled voiceai. Very professional Paying for an unlimited trial... Very interesting.... See more

Company replied


Company details

  1. Software Company

Written by the company

Voice AI is an AI audio company specializing in scalable voice agents. We enable businesses to deploy zero-code voice agents, streamlining customer communication at scale. Voice AI is backed by M13 and Mucker Capital, supporting our mission to revolutionize how businesses and consumers interact with voice technology. For more information, visit www.voice.ai


Contact info

1.9

Poor

TrustScore 2 out of 5

230 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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1.9

All reviews

(230)

63 reviews in the last 12 months

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Rated 1 out of 5 stars

Scamm avoid at this shit

Scamm avoid at this shit

April 5, 2025
Unprompted review
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Reply from voice.ai

We’re sorry to hear you feel this way. Voice.ai is a legitimate product used by many satisfied customers. If you experienced any issues, we’re here to help and would appreciate the opportunity to assist you.

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Rated 1 out of 5 stars

Voice quality was consistently choppy…

Voice quality was consistently choppy and every anime girl model seemed to simply be a pitch adjuster.

The company gives you credits to"TRAIN" Voice models which in reality is just buying the model, you are in no way training a voice model when you click that button.

April 3, 2025
Unprompted review
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Reply from voice.ai

Thank you for your feedback. We’re sorry to hear about your experience with voice quality. Many users achieve great results following the setup steps and using our resources. Regarding the “training” process, it is designed to customize and improve the voice model based on user input, though we understand it may differ from expectations. If you’d like, our support team is available to help clarify and optimize your experience.

Rated 1 out of 5 stars

If I could give negative stars I would

If I could give negative stars I would. Scamming people, DO NOT BUY THIS!!!

March 26, 2025
Unprompted review
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Reply from voice.ai

We’re sorry to hear about your dissatisfaction. Voice.ai is a legitimate product used by many customers worldwide. If you experienced any issues, we encourage you to contact our support team so we can assist you.

Rated 1 out of 5 stars

Omg ive just got scammed ourselves they…

Omg ive just got scammed myself they need to be reported for fraud. i need to see if i can get my money back from the bank. shouid of read reviews first.

March 25, 2025
Unprompted review
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Reply from voice.ai

We’re sorry to hear you’re upset. Voice.ai is a legitimate product, and we encourage customers to review our refund policy before purchase. If you’re experiencing issues, please contact our support team—we’re here to help resolve your concerns.

Rated 1 out of 5 stars

Voice.ai is the worst software in my…

Voice.ai is the worst software in my life. I got scamed and i didn't get a refund I PAYED 61$ FOR BROKEN APP AND AFTER 24H I DIDN'T GET REFUND. NEVER BUY IT. WASTE OF MONEY.

March 13, 2025
Unprompted review
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Reply from voice.ai

We’re sorry to hear about your experience. Voice.ai is used successfully by many users worldwide, and we strive to provide a quality product. Our refund policy is clearly stated and agreed to at purchase. If you have concerns, please contact our support team—we’re here to assist you.

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Rated 1 out of 5 stars

HUGE RIP OFF

HUGE RIP OFF, don't waste your money, the technology is not there, the live feature did not work either and support did not help with anything and is very hard to get ahold of.

March 9, 2025
Unprompted review
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Reply from voice.ai

We’re sorry to hear about your experience. Voice.ai is used successfully by many customers worldwide. The live feature requires proper setup, and our support team is available to assist users with any issues. Please feel free to reach out so we can help improve your experience.

Rated 1 out of 5 stars

The program changes the tone to moke you

yes the voice AI chaged my tone a mokeing one and not to the voice you want. For example, when someone is trying to replecate your voice irl outside PC to moke you. TRY ANY VOICE AND YOU WILL SEE

February 20, 2025
Unprompted review
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Reply from voice.ai

Thank you for your feedback. Voice.ai aims to provide high-quality voice transformation, but results can vary depending on input and settings. If you’re experiencing issues, our support team is available to help optimize your experience and address any concerns.

Rated 1 out of 5 stars

CASH GRAB

Many Youtubers have advertised this app as "free" and "best", when in reality it's the complete opposite. It's the worst service that's ever walked this earth. The app is bad for many reasons such as, the poor quality of voices, the massive paywall, the horrible customer service, the tedious process canceling of subscriptions, lack of communications from the company, and apparently even having malware.

The app is horrible, the voices are robotic, stuttering like, hardware intensive, and are extremely annoying. The amount of apps that the voice changer can work on is very limited, so it doesn't support a lot of games that you might want to try. 5 dollars a month for something that can barely work is a lot to ask for.

Most of the voices are behind a paywall, and even if you do pay for them, they still suck. The cackling and stuttering still continues as usual. This just makes things more frustrating, because you feel like you paid for the same quality as their free voices. Because you have.

Once you've paid it's not possible to cancel your subscription if you don't use a specific cc (credit card ) company or paypal that they have listed. Unless you take out all the money in your account, and maybe if you contact your bank. So they drain money out of your account indefinitely. Even if you do use PayPal or the specific cc company, you usually need to communicate directly to the them (and not voice.ai) about your subscription and canceling it.

Many people have asked about canceling, and have provided the same reasons I have, but were only redirected to an article about have to cancel it on Paypal or the specific cc company. Which what I just stated was annoying. I don't even know how this stuff is legal because they scam you for your money, and it's honestly super disrespectful.

They most likely crypto mines your computer aswell, the application has many processes happening at once. This pisses me off, I think at some point I will sue when I get the chance.

If I could give 0 stars I would.

February 17, 2025
Unprompted review
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Reply from voice.ai

We’re sorry to hear about your concerns. Voice.ai requires a subscription for full features, and cancellation is managed through payment providers like PayPal or credit card companies. Our software is used by many worldwide, and we’re committed to improving the product and support. If you need help, please contact our support team.

Rated 1 out of 5 stars

The program is mediocre at best

The program is mediocre at best, a few voices are ok, and cancelling a subscription is super difficult and getting a refund, even following their own policies is impossible

December 13, 2024
Unprompted review
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Reply from voice.ai

We’re sorry to hear about your experience. Cancelling subscriptions follows the standard process through payment providers, and our refund policy is clearly stated. If you need assistance, our support team is available to help.

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Rated 1 out of 5 stars

Virus

Voice.ai is a virus and has all the characteristics of one. First it offers false promises by being a free voice changer. You get one or two free options, but everything else is set to a ridiculous price. When you try to uninstall it, well, good luck with that. The files don't all download in one place, so you'll have to go on a wild goose chase to find everything and delete it. Once you've done that, do you think you're done? Of course not! Bits and traces of it will stay on your computer forever, and the only way to hide it(not delete it, only hide it) is to disable the input device in your sound settings. Don't download voice.ai, it's a waste of storage.

January 9, 2025
Unprompted review
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Reply from voice.ai

We assure you that Voice.ai is a safe and legitimate application, not a virus. The software offers some free features, with advanced options available via subscription. Uninstalling follows standard procedures, and our support team is available to assist with any issues.

Rated 2 out of 5 stars

The voices dont work+hard to cancel paid subsciptions

I started the free trial and honestly, only one of the "ultra fast" voices even work. Even that I got to a point where I can use it for the purpose I wanted but it was not a fun experience trying to configurate this app (they said its very easy) I still don't recommend this. Also when I joined their discord I discovered that when you want to cancel your subscription it leads you to some suspicious site that I've never seen before. Do not buy pro version, and better don't even install this. This is trash, but I someow managed to use it, so I give 2 stars.

January 8, 2025
Unprompted review
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Reply from voice.ai

Thank you for your feedback. We’re sorry to hear you had difficulties configuring the app. Our support team is available to assist with setup. Cancellation is handled securely through payment providers. We appreciate your input and continue working to improve the experience.

Rated 1 out of 5 stars

DONT PAY FOR IT

This Software Sucks
First, you cant know the price unless you actually download the software.
Then, if you do subscribe, they don't even give you the receipt so you can't cancel it on your Voice Ai account.
Indeed, they use a payment company called Xsolla but you need to create an account first so they send you the receipt.
I'll make you a tutorial if you want
Last but not least, the voices are atrocious, it's full of bugs.
Don't install it fr

January 4, 2025
Unprompted review
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Reply from voice.ai

Thank you for your feedback. Pricing information is available on our website, and receipts are provided by our payment partner, Xsolla, to ensure secure transactions. We’re sorry to hear about your issues with the voices and bugs—our support team is available to help resolve any problems you encounter.

Rated 1 out of 5 stars

DO NOT GIVE THEM YOUR CARD INFO

I decided to do a free trial so I could joke around with my friends in a voice chat. Before the next payment came around I decided that I wanted to cancel because the software was honestly just buggy and the voices were robotic and unrealistic. However upon trying to cancel there website says that you must go through another website Xsolla and cancel through them using my account details. But one big issue with this is that when signing up for voice.ai you don't make a Xsolla account, you just tell voice.ai your card info, so then for you it is literally impossible to cancel. I have emptied all the money from that account so they don't take my money until they fix my issue.

December 21, 2024
Unprompted review
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Reply from voice.ai

Thank you for your feedback. We understand cancellation through our payment partner, Xsolla, can be confusing. When subscribing, payment is securely processed via Xsolla, which handles billing and cancellations. We recommend contacting Xsolla directly with your payment details to manage your subscription. Our support team is also available to assist you with any questions.

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Rated 1 out of 5 stars

Couldn’t Unsubscribe – Had to Change My Credit Card Number to Stop Them from Billing Me

I wanted an AI voice clone service and found Voice.ai. The $4.00 monthly subscription seemed low-risk enough that I signed up with my credit card in October 2024.

The service itself was nothing special. The website is confusing and I never got anything useful done with it. I was fine paying $4.00 to check it out, though – that’s a very reasonable price.

But when I tried to cancel I discovered the real problems.

I could not find a "unsubscribe" or "cancel subscription" button in the Account section. Once I gave them my credit card number, I could find no way to remove it.

Voice.ai directs you to their payment processor, Xsolla, with a multi-step cancellation process that requires a Transaction ID which Voice.ai says is needed, but didn’t provide to me.

In fact, they never sent any sort of payment confirmation email or message, which makes it very hard to get help about the subscription, because there is no record of it other than the recurring credit card charges themselves.

I created an Xsolla account to follow the Voice.ai instructions. Two different Xsolla support reps told me they couldn't find any Voice.ai transactions in my account, so they couldn't help.

They said to contact Voice.ai. I wrote to Voice.ai support twice about the cancellation problems but never received a response.

Voice.ai charged my card again the next month. I disputed the charge and got the money back, but they just charged me again the following month.

I spent about two hours with my credit card company trying to block Voice.ai from future charges. After being transferred between two chatbots and five account specialists, I learned they can't block a specific merchant from making future charges. They said the only solution was to change my credit card number.

Voice.ai says they offer PayPal as a payment option, and I didn't know about that option when I signed up. I can't speak to whether it's easier to cancel that way.

Total time spent to unsubscribe was about five hours. There's no excuse for this. To unsubscribe with most companies takes one minute or less.

What started as a $4.00 subscription ended with me having to get a new credit card number. Draw your own conclusions.

December 16, 2024
Unprompted review
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Reply from voice.ai

We’re sorry for the frustration you experienced. Subscription cancellations are managed through our payment partner, Xsolla, and we recommend contacting them directly for assistance. Our support team is also available to help if you reach out.

Rated 1 out of 5 stars

This company does not deliver what it…

This company does not deliver what it advertises. At what point does a company tip over the edge and become known as fraudulent or a phishing firm? Advertising products and services that are not delivered seems to me to be pretty close to that.

December 17, 2024
Unprompted review
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Reply from voice.ai

We’re sorry to hear you feel this way. Voice.ai is a legitimate company committed to delivering the advertised services. If you experienced issues, we encourage you to contact our support team so we can assist and improve your experience.

Rated 1 out of 5 stars

They are fraudulent

They are SCAM. They email me that they have cancelled my subscribtion, which is impossible by myself, even refund the last charge, but guess what, after one month, they charged me again. They are
fraudulent company

December 15, 2024
Unprompted review
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Reply from voice.ai

We’re sorry to hear about your situation. If you believe there has been an error with your subscription or billing, please contact our support team so we can investigate and assist you promptly.

Rated 1 out of 5 stars

They advertise themselves a free app

They advertise themselves a free app, but you can change just 15 seconds of audio. Just tell that you are a paid app and it is ok. I understand that you have costs. But do not make fake advertisment.
Waste of time.

December 13, 2024
Unprompted review
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Reply from voice.ai

Thank you for your feedback. We do offer limited free features, with a subscription required to access the full capabilities. We strive to be transparent about this on our website and appreciate your understanding.

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Rated 1 out of 5 stars

takes up cpu resources

i didnt use the app after the first day because it made it wasnt for me but for a few days my pc was running slow and i found out it was because the app was using 90% of my cpu (my cpu is a AMD Ryzen 7 5800HS btw).

December 4, 2024
Unprompted review
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Reply from voice.ai

Thank you for your feedback. We’re sorry to hear about the high CPU usage you experienced. Our team is continuously working to optimize performance, and we recommend reaching out to support if you encounter such issues so we can assist you.

Rated 1 out of 5 stars

Don't buy

This is a scam, there's this lengthy process to try and cancel a subscription, and nothing works as soon as you pay. DONT BUY

November 30, 2024
Unprompted review
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Reply from voice.ai

We’re sorry to hear about your frustration. Subscription cancellations are managed through our payment partner, and we recommend contacting them directly for assistance. Our support team is also available to help if you reach out.

Rated 1 out of 5 stars

Scam subscriptions, do not purchase

This company hides that you have a subscription, makes it seemingly impossible to manage the sub or cancel, and banks on you paying them forever.

November 16, 2024
Unprompted review
voice.ai logo

Reply from voice.ai

We’re sorry to hear about your concerns. Subscription management and cancellations are handled securely through our payment partner, and instructions are provided to help users manage their subscriptions. Our support team is also available to assist with any difficulties.

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