voice.ai Reviews 

229
TrustScore 2 out of 5

1.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 54 reviews, most reviewers were unhappy with their experience overall. Customers frequently encountered unexpected charges and automatic subscription renewals, noting that they faced frustrating paywalls right away despite initial claims of free trials. People also complained heavily about poor product functionality, stating that the software often lagged, produced robotic voices, or simply failed to work as advertised. Some reviewers were happy with the software, actively praising its natural voice cloning capabilities and clear, straightforward billing. These users found the digital platform very easy to navigate, mentioning that the features sound incredibly realistic and fit wonderfully into their daily creative workflow.

What people talk about most

Payment

Reviewers express strong frustration regarding unclear payment practices and unexpected paywalls. Consumers... See more

Subscription

People report negative experiences with subscription, consistently highlighting issues with unexpected... See more

User experience

Reviewers highlight ambiguous aspects of user experience, as opinions on the platform are heavily divided. On... See more

Product

Clients share ambiguous opinions on product features and overall value. Many consumers praise the tool for... See more

Price

Customers consistently note negative experiences with price, noting that the service features an immediate... See more

Reviews shaping this summary

Rated 1 out of 5 stars

DON'T DO IT!!!! Unbelievably difficult to navigate, or search help, this app was one of the worst I've ever run across. Like so many others, I SHOULD HAVE READ THE REVIEWS BEFORE PAYING FOR THE BASIC... See more

Company replied

Rated 1 out of 5 stars

Absolutley NOT! Any site that automatically triggers a download without explicitly requesting the download is dangerous! In the case of voice.ai, "Voice.ai Downloader.exe" hit my Downloads folder. Bec... See more

Company replied

Rated 1 out of 5 stars

I now wish I had checked the reviews of this software before purchasing the 66€ one-time payment. The quality of the voice changer app is so bad that I wonder who would write a good comment about it.... See more

Company replied

Rated 1 out of 5 stars

(vocieai) Unlimited Trial (1 month), invoice 1922207101; for help go to help.xsolla.com ^ Love how you misspelled voiceai. Very professional Paying for an unlimited trial... Very interesting.... See more

Company replied


Company details

  1. Software Company

Written by the company

Voice AI is an AI audio company specializing in scalable voice agents. We enable businesses to deploy zero-code voice agents, streamlining customer communication at scale. Voice AI is backed by M13 and Mucker Capital, supporting our mission to revolutionize how businesses and consumers interact with voice technology. For more information, visit www.voice.ai


Contact info

1.9

Poor

TrustScore 2 out of 5

229 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.9

All reviews

(229)

63 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Do not pay for this app

It worked once for me and that is it. There is no "contact us" tab. There is no help tab....just a "community help" which no response. The program will not open. I paid for a one yr subscription and nothing. I do believe I was scammed.

January 21, 2024
Unprompted review
voice.ai logo

Reply from voice.ai

Good day,
Here are a few resources you can explore to help you use our software:
Official Website: You can find detailed information about our Voice Changer and its capabilities by visiting our official website at Voice.ai.
Voice/Hub: Our Voice/Hub platform is a valuable repository with articles, guides, and resources related to our software. These articles offer insights, tips, and best practices to help you make the most of our software.
FAQ Page: Our website's FAQ page contains frequently asked questions and answers related to Voice.ai, including the Voice Changer.
Official Discord Group: For a more interactive experience and to connect with other Voice.ai users, we invite you to join our official Discord group.

If you have specific questions or concerns that aren't addressed in the resources above, please feel free to reach out to us via our support email.

Advertisement
Rated 1 out of 5 stars

STAY WELL CLEAR OF THIS SCAMMERS!!!

DO NOT SUBSCRIBE TO THIS AWFUL SERVICE !
You'll see below we're many to have a (very) bad experience with this AI voice service.
- Voices are not that good (at all).
- You only have 3 free voices than you're charged with a 17€ monthly subscritption YOU CANNOT CANCEL UNLESS YOU DELETE YOUR ACCONT (seriously ? in 2023 ?)
- You ask for a refund and basically you receive a (kind) get lost on your face
FLY YOU FOOLS from this scam !

January 17, 2024
Unprompted review
voice.ai logo

Reply from voice.ai

Whether you're using the free version of our software or a Beta Pro subscription, it's important to note that Voice.ai does not provide original voices. All voices generated using our platform are user-generated and trained by Voice.ai users. They are not the actual voices of specific individuals but are created with AI technology and user contributions. However, it's worth mentioning that with a Beta Pro subscription, users do get access to higher-quality voice formats, removal of the watermark, and additional features. So, there is a difference between the free and paid subscription in terms of capabilities and quality.

The quality of the voices you create with Voice.ai improves with training. Our system relies on user-generated data and feedback to enhance voice quality over time. The more it is trained and fine-tuned, the better the results become.

Regarding refunds, we recommend reviewing our refund policy, which is available on our official website, before making a purchase decision. Our policy outlines the conditions under which refunds may be considered.

Rated 1 out of 5 stars

DO NOT SUBSCRIBE TO THEIR FREE 3 DAY TRIAL ITS A SCAM

This is the most absurd scam i've seen in recent years, they have done their part on designing an attractive looking interface to lure people in, due to the limited features on the free version you are tempted to try the free 3 day trial, and then the monthly $15 subscription after that, i mean its free for 3 days right? What could go wrong if i didnt like it i could just cancel the service and be done with it right? No. You can't. See this is the tricky and deceptive part. They also like most other subscription service only let u try the free trial after getting your card info, so i subscribed to the free trial and to my suprise the premium voices in the app just sounds awful, so i immediately decided that i don't want it because its nowhere near to be worth $15 a month, but the problem was i had to struggle to find a way to cancel this 3 day trial before the trial expires and my card gets charged, i looked over and over came with no luck in finding how to cancel it from their website , so i had to search online, apparently they intentionally make this hard and literally impossible to cancel so you are left with the option to request it through support mail, i tried waiting in the queue for live chat without any luck, so i sent a mail requesting to cancel my 3 day free trial via mail to their support. And to cover up their scam they send an auto generated mail telling that due to heavy traffic their response time is 48hrs plus, you see where this is going? The trial is 3 days and they are making sure to take time long enough to make the trial period expire and my card gets charged , and this was exactly what happened, my card got charged $15. I got charged for something i did not want and i requested to cancel immediately after trying it for the first time and i received no response from them whatsoever. So i waited for some more days and no response came, so i had to go back into their live chat and waited in the long queue again. This time fortunately one of their agent replied so i requested to cancel. Some days later i received a mail from them confirming the cancellation. But that $15 was clearly scammed out of me, so i demanded a refund, after a mail saying that they are reviewing, i received a mail yesteday saying that purchase was final and cannot be refunded. Is this a sick joke? How the hell can they finalize a purchase which i never wanted and demanded a cancellation in the first place and then i realized that this was the whole plan of the scam they are running . These people need to exposed while they rip people off in broad day light, Please share this review and raise awareness, voice ai is a scam.

January 11, 2024
Unprompted review
voice.ai logo

Reply from voice.ai

We apologize that you did not find our cancellation process.
The steps can be found under our Support Tab on the official Voice.ai website: How to Cancel My Subscription. The Live Chat feature is also available to assist you.

Rated 1 out of 5 stars

False advertising for voice cloning service - SCAM company

This company advertises that it will build a voice clone in "3-4 hours" and it "can take up to 24 hours from start to finish". This is false as it takes nearly a week. If you try to find support for answers as why the delay is happening you will not find any on the website. They removed their support ticket system and have only a community question area where people post to find answers but no one ever responds. There are hundreds and hundreds of posts with zero response from the company.

If you then go to their discord accidentally like I did and hope for help good news...... There are random moderators that will accuse you of being a liar for asking questions about why their service isn't done in 24 hours like it is advertised. They will require screen shots of the website where it says that. Then they will say that it doesn't matter its only a rule of thumb and doesn't mean that anything will be done in 24 hours. After that the moderator will suspend you from responding for 24 hours and reply to your message with lies that you are now unable to respond to.

If you go to xsolla.com where your payment was processed to get a refund they will deny it saying it was already credited to a game. But its not for a game, it was for a service from voice.ai that was never rendered and was falsely advertised.

If you hit this point just call your credit card company and initiate a charge back because both websites are a scam.

Update: you have to delete your account to stop your subscription. Also delete the software as soon as possible. it has background processes that will use your GPU when its not even running. No idea what it is doing but some people said crypto mining.

January 9, 2024
Unprompted review
Rated 1 out of 5 stars

It just doesn't work

It just doesn't work. And its stupidly hard to cancel

December 31, 2023
Unprompted review
voice.ai logo

Reply from voice.ai

We apologize that you found it difficult to use the software. Please contact us directly and out technical team would be happy to assist you.
The steps to cancel can be found under our Support Tab on the official Voice.ai website: How to Cancel My Subscription. The Live Chat feature is also available to assist you.

Advertisement
Rated 1 out of 5 stars

It's really annoying that the free…

It's really annoying that the free version only has 15 seconds... this makes me not want to buy it

and the PRICE IS SO EXPENSIVE

bro its 2023, AI has become cheaper and more accessible BUT THIS? nAH man don't support this Voice Ai shet

The only reason its popular is becuz its literally called "Voice Ai" and it appears on top

March 7, 2023
Unprompted review
Rated 1 out of 5 stars

I wish i could set stars to -5 becasue…

I wish i could set stars to -5 becasue this app is completely scam... it said "free voice changer" that voice is really garbage and you have to pay for that... there are 3 free voices that sound awful

December 19, 2023
Unprompted review
voice.ai logo

Reply from voice.ai

Whether you're using the free version of our software or a Beta Pro subscription, it's important to note that Voice.ai does not provide original voices. All voices generated using our platform are user-generated and trained by Voice.ai users. They are not the actual voices of specific individuals but are created with AI technology and user contributions. However, it's worth mentioning that with a Beta Pro subscription, users do get access to higher-quality voice formats, removal of the watermark, and additional features. So, there is a difference between the free and paid subscription in terms of capabilities and quality.

The quality of the voices you create with Voice.ai improves with training. Our system relies on user-generated data and feedback to enhance voice quality over time. The more it is trained and fine-tuned, the better the results become.

Rated 1 out of 5 stars

DO NOT SUBSCRIBE TO THIS AWFUL SERVICE…

DO NOT SUBSCRIBE TO THIS AWFUL SERVICE !
You'll see below we're many to have a (very) bad experience with this AI voice service.
- Voices are not that good (at all).
- You only have 3 free voices than you're charged with a 17€ monthly subscritption YOU CANNOT CANCEL UNLESS YOU DELETE YOUR ACCONT (seriously ? in 2023 ?)
- You ask for a refund and basically you receive a (kind) get lost on your face
FLY YOU FOOLS from this scam !

December 18, 2023
Unprompted review
voice.ai logo

Reply from voice.ai

Whether you're using the free version of our software or a Beta Pro subscription, it's important to note that Voice.ai does not provide original voices. All voices generated using our platform are user-generated and trained by Voice.ai users. They are not the actual voices of specific individuals but are created with AI technology and user contributions. However, it's worth mentioning that with a Beta Pro subscription, users do get access to higher-quality voice formats, removal of the watermark, and additional features. So, there is a difference between the free and paid subscription in terms of capabilities and quality.

Perfection Through Training: The quality of the voices you create with Voice.ai improves with training. Our system relies on user-generated data and feedback to enhance voice quality over time. The more it is trained and fine-tuned, the better the results become.

Our cancellation process can be found at this link: https://support.voice.ai/hc/en-us/articles/9360055454749-How-do-I-cancel-Voice-ai-Subscription-

Rated 1 out of 5 stars

It works, but it is also a shady scammy scum

Never use this unless you desperately need to or know you will use it for long, there is no free trial simply because it is impossible to cancel your subscription without deleting your account. They tell you, you may cancel anytime and the first charge will be 3 days after you sign up for the free trial, but there is no cancellation button for your subscription. I sent them an email - no reply. I was told to go to Xcolla or whatever the f*c* to cancel my subscription (Login ---> Wallet ---> cancel subscription) Only issue? When I had paid, all I did was enter my card details, I never used any Xcolla bs, and there was a refund from paypal instruction but, I don't recall seeing an option to pay with paypal either. I logged into Voice ai with gmail and I was supposed to receive a receipt and transaction ID, guess what? I never did as well and both the transaction ID on the receipt supposedly the only way you can cancel your subscription by contact Xcolla without an account. Maybe they will provide me with the receipt once they charge me and not during my free trial, that's one GREAT FREE TRIAL that is!

December 15, 2023
Unprompted review
voice.ai logo

Reply from voice.ai

Our cancellation process can be found at this link: https://support.voice.ai/hc/en-us/articles/9360055454749-How-do-I-cancel-Voice-ai-Subscription-

Here it clearly states how to cancel your subscription and who to contact should you have a subscribed to a Free Trial.

The free trial comes with a limited trial period which is clearly stated when subscribing.

Advertisement
Rated 1 out of 5 stars

This is totall scam

December 16, 2023
Unprompted review
voice.ai logo

Reply from voice.ai

We assure you that the official www.voice.ai software is not a scam. Please contact us should you need technical assistance.

Rated 1 out of 5 stars

Dont purchase the free voices! Scamm!

They offer you 3 voices for free and then they charge you 17€... I asked to the support and after 2 weeks they say that they cant refund the payment. I've read other people complaining on the same exact issue. A pure scamm.
17€ × thousands of people who think they've purchased 3 free voices = thousands of €/$ scammed.
I went to my profile to see if I could unsuscribe for the "monthly" payment (wich is this 17€) and they dont even provide you with the choice to unsuscribe: you have to delete your account in order to stop these...
Also, the app needs good internet conection to work properly.

December 1, 2023
Unprompted review
voice.ai logo

Reply from voice.ai

Whether you're using the free version of our software or a Beta Pro subscription, it's important to note that Voice.ai does not provide original voices. All voices generated using our platform are user-generated and trained by Voice.ai users. They are not the actual voices of specific individuals but are created with AI technology and user contributions. However, it's worth mentioning that with a Beta Pro subscription, users do get access to higher-quality voice formats, removal of the watermark, and additional features. So, there is a difference between the free and paid subscription in terms of capabilities and quality.

Perfection Through Training: The quality of the voices you create with Voice.ai improves with training. Our system relies on user-generated data and feedback to enhance voice quality over time. The more it is trained and fine-tuned, the better the results become.

We do provide an easy outline to cancel subscriptions at this link https://support.voice.ai/hc/en-us/articles/9360055454749-How-do-I-cancel-Voice-ai-Subscription-

The Live Chat feature is available to cancel subscriptions before the indicated charge date.

Rated 1 out of 5 stars

Very bad

Very bad. They offer a 'free' subscription where you will have to fill in you card details, then after 3 days they forced me to pay. I didn't even know the subscription was paid, I couldn't find it anywhere. Then it is almost impossible to cancel your subscription, since it has to be done via 'xsolla'. But they need some kind of code send to your email (I've never received any email from voice.ai). Fortunately, I could revert the payment via my creditcard. Now I had to delete my account etc, to cancel everything.

In conclusion, very bad experience. You could almost call them scammers.

December 4, 2023
Unprompted review
voice.ai logo

Reply from voice.ai

Whether you're using the free version of our software or a Beta Pro subscription, it's important to note that Voice.ai does not provide original voices. All voices generated using our platform are user-generated and trained by Voice.ai users. They are not the actual voices of specific individuals but are created with AI technology and user contributions. However, it's worth mentioning that with a Beta Pro subscription, users do get access to higher-quality voice formats, removal of the watermark, and additional features. So, there is a difference between the free and paid subscription in terms of capabilities and quality.

Perfection Through Training: The quality of the voices you create with Voice.ai improves with training. Our system relies on user-generated data and feedback to enhance voice quality over time. The more it is trained and fine-tuned, the better the results become.

We do provide an easy outline to cancel subscriptions at this link https://support.voice.ai/hc/en-us/articles/9360055454749-How-do-I-cancel-Voice-ai-Subscription-

The Live Chat feature is available to cancel subscriptions before the indicated charge date.

Advertisement
Rated 5 out of 5 stars

Voice.AI is amazing

Voice.AI is amazing and so much fun! I’ve had Voice.AI since its release and it has been such a rewarding experience. The support team is amazing as well as the program itself. Give it a try you won’t regret it!

November 27, 2023
Unprompted review
voice.ai logo

Reply from voice.ai

We appreciate your valuable support. Your feedback means a lot to us and plays a vital role in helping us improve our services. Keep in touch as more is to come from our incredible team of developers.

Rated 5 out of 5 stars

Great experience

I recently tried out the Voice.ai Voice Changer and I'm very impressed. The voice changer is easy to use and the results are amazing. It has a wide range of voice options that you can choose from, and it's easy to customize the effect to your exact needs. I've been using it for a while now for gaming, and it's really helped make my gaming experience more enjoyable. Highly recommended!

November 24, 2023
Unprompted review
voice.ai logo

Reply from voice.ai

We appreciate your valuable support. Your feedback means a lot to us and plays a vital role in helping us improve our services. Keep in touch as more is to come from our incredible team of developers.

Rated 5 out of 5 stars

Game Changer

I’ve had the privilege of using many voice changer apps, but Voice AI truly stands out from the rest. The vast library of user-generated voices ensures that there is something for everyone, whether you’re looking to narrate a story, create engaging content, or just have a bit of fun. The quality of conversion is impeccable, and it feels like genuine voiceovers rather than artificial replications. It’s evident that the developers have invested time in perfecting the technology behind this app. A game-changer in voice conversion! 👏👏👏

November 24, 2023
Unprompted review
voice.ai logo

Reply from voice.ai

We appreciate your valuable support. Your feedback means a lot to us and plays a vital role in helping us improve our services. Keep in touch as more is to come from our incredible team of developers.

Rated 5 out of 5 stars

This is a great app

This is a great app. I love playing with the many different voices that are available.

November 1, 2023
Unprompted review
voice.ai logo

Reply from voice.ai

We appreciate your valuable support. Your feedback means a lot to us and plays a vital role in helping us improve our services. Keep in touch as more is to come from our incredible team of developers.

Advertisement
Rated 5 out of 5 stars

great AI voice changer

This is really a great AI voice changer. The way this voice changer doesn't struggle with things like gender voice conversion is truly spectacular. I have had so much fun messing with my family during the holidays with their mobile app.

November 27, 2023
Unprompted review
voice.ai logo

Reply from voice.ai

We appreciate your valuable support. Your feedback means a lot to us and plays a vital role in helping us improve our services. Keep in touch as more is to come from our incredible team of developers.

Rated 1 out of 5 stars

Scam

Scam, free trial, and they still charge you 18€

November 25, 2023
Unprompted review
Rated 1 out of 5 stars

Falsely advertised as “free”, forces you to pay 30 dollars to use the product.

This product is just plain terrible, backed by a terrible company with a terrible business model.

They will use YOUR computer to train their models, which in return you get very little credits (their currency for AI models).
And alongside that, they will limit you to only be able to use 1 model (which you can not remove from your account).
after which, you have to upgrade to the 30 dollars a month premium version to be able to use 15 models on your account.

They advertise it as “free”, but in reality you need to pay 30 dollars a month. (PS. The AI is not even that good)

There have also been reports on their own forums about premium members not being able to cancel their subscription.

November 25, 2023
Unprompted review
voice.ai logo

Reply from voice.ai

Whether you're using the free version of our software or a Beta Pro subscription, it's important to note that all voices generated using our platform are user-generated and trained by Voice.ai users. They are not the actual voices of specific individuals but are created with AI technology and user contributions. However, it's worth mentioning that with a Beta Pro subscription, users do get access to higher-quality voice formats, removal of the watermark, and additional features. So, there is a difference between the free and paid subscription in terms of capabilities and quality.

The quality of the voices you create with Voice.ai improves with training. Our system relies on user-generated data and feedback to enhance voice quality over time. The more it is trained and fine-tuned, the better the results become.

Regarding Cancellation, an easy to follow step-by-step process can be found on our official Voice.ai website.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look