Banner for VoIPstudio

VoIPstudio Reviews 

1,675
•
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I ran into a few problems when setting up my account (all self-induced!), and also had a few questions that I feel needed personal attention. I got connected with Daniel Matos who picked the phone up... See more

Rated 5 out of 5 stars

I like the interface and call quality. I really encourage the company to explore other payment options. First and foremost Paypal for ease of usage. Second - via Google play store payment.... See more

Company replied

Rated 5 out of 5 stars

I've been using VoIP just for trial at first, but upon checking its feature I started to love it. You can transfers call, received a voicemail and a fax, create your own voice record and such. In such... See more

Company replied

Rated 5 out of 5 stars

By far the best telecom service provider we have worked with. Great call quality, user friendly front and back end, fair tariffs, fantastic support from the tech team. A pleasure to work with and high... See more

Company replied

Company details

  1. Phone and Internet Service
  2. also in
  3. Call Center
  4. Conference Calling Service
  5. Telecommunications Service Provider

About VoIPstudio

Written by the company

Business Communications for Modern Teams

Smart. Scalable. Surprisingly affordable. VoIPstudio is a complete cloud phone system and scalable call center platform built for businesses that want clear, reliable communication without the cost, complexity, or long-term commitment of traditional PBX systems.

Whether you are replacing an old phone system, supporting remote and hybrid teams, launching a call center, expanding internationally, or preparing your customer experience for AI, VoIPstudio gives your team the tools to stay connected from anywhere.

Why businesses choose VoIPstudio

  • Reliable business calling with crystal-clear VoIP voice and cloud-based flexibility.
  • Global reach with local, national, mobile, and toll-free numbers available across 70+ countries.
  • Easy call management with IVR menus, ring groups, queues, time-based routing, and a visual call flow designer.
  • Built-in productivity tools including call recording, conferencing, voicemail, analytics, and team collaboration features.
  • Customer experience features including optional AI-powered call transcripts, summaries, actions, and call analysis.
  • Integrations that fit your workflow with CRM, helpdesk, webhook, API, and automation options.
  • Human support when you need it from a multilingual team available by phone, email, and chat.

No hardware. No fuss. Better conversations from day one.

VoIPstudio is designed to be simple to deploy, easy to manage, and flexible enough to scale with your business. Add users, assign numbers, update call flows, and manage your communications from one central platform, with no expensive on-site phone system required.

From small businesses to established enterprises, thousands of teams use VoIPstudio to reduce communication costs, improve customer service, and stay connected wherever they work.

Start your 30-day free trial

Learn about our review policy at voipstudio.com/review-transparency-policy/

30 day free trial

200 minutes free.

200 minutes free.
Start with a 30 day free trial and select the call plan that works for you. All our clients get all our features from day one. No upgrades. No premium features. No hassle.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,675)

44 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

What makes the VoIP better than the other?

I've been using VoIP just for trial at first, but upon checking its feature I started to love it. You can transfers call, received a voicemail and a fax, create your own voice record and such. In such affordable price, you can avail everything without worrying. One thing good also is that their agent are very nice and responsive.

March 5, 2025
VoIPstudio logo

Reply from VoIPstudio

Thanks, Shaira! It’s great to hear that VoIPstudio has been working so well for you. We love that you’re enjoying the features and finding it a good value. And we’ll definitely pass your kind words along to our support team, they’ll really appreciate it!

Rated 5 out of 5 stars

Great VOIP service

Service quality is great and the customer service team is responsive and helpful.

March 4, 2025
VoIPstudio logo

Reply from VoIPstudio

Thanks, Andrew! We’re really happy to hear you’re enjoying the service and that our support team has been helpful. We appreciate you taking the time to share your feedback!

Rated 5 out of 5 stars

So far everything has been a breeze

So far everything has been a breeze. The service works as expected, our number ported over without any issues and the responses from the support team have been both quick and helpful.

February 21, 2025
VoIPstudio logo

Reply from VoIPstudio

Thanks for your feedback, Kieron! Glad to hear the porting process went smoothly and that the service is meeting your expectations.

Rated 5 out of 5 stars

VoIP Studio is terrific

VoIP Studio is terrific! As a small business entrepreneur, I can run multiple business from anywhere in the world. Thank you for making a robust and expandable service

February 10, 2025
VoIPstudio logo

Reply from VoIPstudio

Really appreciate your kind words, John! Love that VoIPstudio is giving you the flexibility to run your businesses from anywhere. If you ever have questions or need anything, just reach out!

Rated 5 out of 5 stars

easy to use

easy to use, fair price

February 7, 2025
VoIPstudio logo

Reply from VoIPstudio

Thank you, Ash! Glad the experience and pricing work well for you.

Rated 5 out of 5 stars

It seems good experience working with…

It seems good experience working with VoIP studio. They have a very user-friendly system that I liked the most.
Hopefully will work with these for a long time.

January 23, 2025
VoIPstudio logo

Reply from VoIPstudio

Thanks for your feedback! Glad you're enjoying the service. Hope we’ll keep providing a great experience for you!

Rated 5 out of 5 stars

Great VoiP quality and excellent support

VoiPStudio has an app with great call quality allied with a several features (sms, chat, recording, etc). And what made us move to VoiPStudio was as well receiving great and swift support. I definitely recomment this service provider

January 23, 2025
VoIPstudio logo

Reply from VoIPstudio

Thanks for the great review, Daniel! We're glad you're happy with the call quality and support. Really appreciate you choosing VoIPstudio! 😊

Rated 5 out of 5 stars

long time using the best dialer

January 1, 2025
Unprompted review
VoIPstudio logo

Reply from VoIPstudio

Hi Boris! Really appreciate you sticking with us! Glad to hear you’re loving the solution. Let us know if you ever need anything!

Rated 5 out of 5 stars

Super App

Super App , Super support... recommend Voip service

January 17, 2025
VoIPstudio logo

Reply from VoIPstudio

Thank you for your kind words! We're thrilled to hear you’re enjoying the app and our support.

Rated 5 out of 5 stars

Great provider

Great system and very easy to use

January 5, 2025
VoIPstudio logo

Reply from VoIPstudio

Thanks, Lawrence! It’s fantastic to hear you’re enjoying our solution. Your feedback means a lot to us!

Rated 5 out of 5 stars

Easy to get sorted

Easy to get sorted, good call quality
Excellent support service
CRM integration seamless
Definitely recommend

January 2, 2025
VoIPstudio logo

Reply from VoIPstudio

Thank you, Ian! It’s great to hear everything was easy to set up and that the call quality and CRM integration met your expectations. We really appreciate your feedback! 😊

Rated 5 out of 5 stars

Very satisfied

Very satisfied

December 30, 2024
Unprompted review
VoIPstudio logo

Reply from VoIPstudio

Thank you for your feedback! We’re delighted to hear that you’re satisfied. If you need any assistance, feel free to reach out to us!

Rated 3 out of 5 stars

The features and price are great, VoIP security not so much

The features and price are great! The support is stellar. The one downside with VoIPStudio is that they don't support SRTP or SIPS which essentially means that communications between your phones and their servers are not encrypted. If this feature were added, I would certainly give them a 5 star rating.

November 6, 2024
Unprompted review
VoIPstudio logo

Reply from VoIPstudio

Thank you very much for your feedback. I'm pleased to hear that you liked VoIPstudio's features and price. However, I'm sorry to hear about the issue you experienced with SIPS/SRTP.

We would love to help you resolve this, as secure signalling and media via SIP-TLS and SRTP is generally supported for both app and compatible handset users. In fact, it is mandatory for VoIPstudio app users as a built-in security feature.

If you haven't already discussed this problem with our team, we'll be in touch with you proactively through our support system to examine your setup and help further.

Rated 5 out of 5 stars

Good

Good provider

November 3, 2024
VoIPstudio logo

Reply from VoIPstudio

Thank you for your positive review. Much appreciated!

Rated 5 out of 5 stars

I am very satisfied with the services…

I am very satisfied with the services of the VoIP studio. The call quality is always excellent, with no interruptions or delays. The software is easy to use, and the customer support is quick and professional. I highly recommend it!

October 24, 2024
VoIPstudio logo

Reply from VoIPstudio

Thank you so much for your wonderful feedback! I'm very glad we could help.

Rated 1 out of 5 stars

Site is HARD to navigate, thats the least of its problems

Their website is complicated and backend is HARD to navigate. Their support takes a long time to do anything and generally doesnt understand business needs. Trying to explain a simple concept to their support fell on deaf ears. Not the greatest experience at all. We were exploring switching our call center to a Voip system and were disappointed, ended up going with someone else.

October 4, 2024
Unprompted review
VoIPstudio logo

Reply from VoIPstudio

Hi Jeremiah.

I am sorry if back end look and feel was hard for you, but we need to allow as many customization options as possible.

After reviewing your ticket history, the issue was related to your business reliability. Before providing any service, we need to confirm reliable use case scenario to comply to Federal Communications Commission requirements. You were using standard Gmail address, and unable to provide required business documentation, plus you added many numbers with no clarification of reliable use case scenario.

To be able to assist you with any configuration or provide any service, we first require verified use case scenario.

We wish you well in all your future endeavors.

Kind regards,
The VoIPstudio team.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look