Voltex Electrical NZ Reviews 

1,479
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 165 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and wide range of products, often highlighting the valuable warranties provided. Reviewers frequently commend the fast and reliable delivery service, with many orders arriving promptly or even overnight. The company's service, including helpful staff and an easy online ordering process, is consistently described as excellent and a pleasure to deal with. Many customers also appreciate the thoughtful inclusion of lollies or other small gifts with their deliveries. However, some customers also noted occasional issues with product accuracy or quality, such as receiving faulty items or incorrect replacements.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the reliability, durability, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, consistently praising the promptness and speed of... See more

Service

Customers consistently report positive experiences with the service, highlighting its excellence and the... See more

Order

Clients share positive opinions on order, highlighting the ease of the ordering process and the speed of... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, efficiency, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

You guys have to be the most supportive supplier I've dealt with, the warranties on your product is a good selling point for my customers, I offer a 10 year workmanship warranty on my work and having... See more

Company replied

Rated 5 out of 5 stars

A company that excels both in quality of products, price and service. Their constant improvement over the years with their innovative products and a backup team that are ahead of the game when it c... See more

Company replied

Rated 5 out of 5 stars

As a small electrical firm, voltex allows me access to great prices only available to the tradies. They have quick turn around and usually come with lollies in the delivery box. They have good follow... See more

Company replied

Rated 5 out of 5 stars

I'm always amazed at the service. Very rarely is items out of stock. Awesome communications throughout the sale and in the case of our last purchase it came overnight to the South Island. Love dealing... See more

Company replied


Company details

  1. Electrical Wholesaler

Written by the company

Voltex Electrical is the manufacturer and New Zealand direct distributor of Voltex electrical accessories.

Voltex Electrical NZ

Written by the company

Voltex Electrical Accessories is a New Zealand electrical direct-to-contractor supplier, with no shopfronts and a user-friendly online presence. We provide a comprehensive range of the highest quality products and customer service directly to NZ's electricians.

Real Warranties!

Parts + Labour Warranty Cover

If a product is ever faulty, Voltex will replace the defective product, credit your time at $90/hour, and cover any equipment costs.

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,479)

162 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

No issues at all

No issues at all. When I received 3 mechs with 2 having different font they quickly replaced for 3 matching ones.

March 6, 2026
Voltex Electrical NZ logo

Reply from Voltex Electrical NZ

Hey Shane, thanks so much for sharing your feedback! We really appreciate it! 😊

Rated 5 out of 5 stars

Service

Service, backup and product selection. Mostly service- a lot of electrical products out there but consistently high levels of customer service is the standout for SM Electrical.

February 25, 2026
Voltex Electrical NZ logo

Reply from Voltex Electrical NZ

Thanks so much Stephen, we really appreciate it! 😊🙌

Rated 5 out of 5 stars

Always a great service

Always a great service, delivered quickly, never had any problems with switchgear or fittings all are manufactured to a high standard hence the 25 year warranty of which I have never thus far had to use.

February 18, 2026
Voltex Electrical NZ logo

Reply from Voltex Electrical NZ

Thanks so much David! We really appreciate it! 😁

Rated 5 out of 5 stars

Great Service

Very easy to deal with - prompt delivery

February 11, 2026
Voltex Electrical NZ logo

Reply from Voltex Electrical NZ

Thanks so much! 😊

Rated 5 out of 5 stars

Quick and easy

Quick and easy
Great knowledge

February 3, 2026
Voltex Electrical NZ logo

Reply from Voltex Electrical NZ

Thanks for that Lisa, if you need anything else be sure to reach out! Cheers - Voltex Customer Service Team 😁

Rated 5 out of 5 stars

Customer service is outstanding

Customer service is outstanding. Really helpful staff.

February 8, 2026
Voltex Electrical NZ logo

Reply from Voltex Electrical NZ

Thanks for the review Mark, that's awesome we are to have been able to help! Cheers - Voltex Customer Service Team 😁

Rated 5 out of 5 stars

was great with customer service

was great with customer service, Marcus helped alot on our issues

February 2, 2026
Voltex Electrical NZ logo

Reply from Voltex Electrical NZ

Wow thanks Daniel! I will be sure to pass this on to Marcus for you! Cheers - Voltex Customer Service Team 🍻

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