You guys have to be the most supportive supplier I've dealt with, the warranties on your product is a good selling point for my customers, I offer a 10 year workmanship warranty on my work and having... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
A company that excels both in quality of products, price and service. Their constant improvement over the years with their innovative products and a backup team that are ahead of the game when it c... See more
Company replied
As a small electrical firm, voltex allows me access to great prices only available to the tradies. They have quick turn around and usually come with lollies in the delivery box. They have good follow... See more
Company replied
I'm always amazed at the service. Very rarely is items out of stock. Awesome communications throughout the sale and in the case of our last purchase it came overnight to the South Island. Love dealing... See more
Company replied
Company details
Written by the company
Voltex Electrical is the manufacturer and New Zealand direct distributor of Voltex electrical accessories.
Voltex Electrical NZ
Written by the company
- Voltex Electrical Accessories is a New Zealand electrical direct-to-contractor supplier, with no shopfronts and a user-friendly online presence. We provide a comprehensive range of the highest quality products and customer service directly to NZ's electricians.
Real Warranties!
Parts + Labour Warranty Cover
If a product is ever faulty, Voltex will replace the defective product, credit your time at $90/hour, and cover any equipment costs.
Contact info
92 Vickery Street, 3200, Hamilton, New Zealand
- 0800556633
- sales@voltexelectrical.co.nz
- voltexelectrical.co.nz
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Prompt, efficient and helpful service
Our orders are always dispatched promptly, and the team at Voltex is consistently helpful and efficient. Highly recommend
October 31, 2025
Reply from Voltex Electrical NZ
Thanks so much Carolyn!
I have always maintained your great…
I have always maintained your great product quality and performance especially on quick turnaround.
Keep it up guys and Thankyou.
Cheers to your team.
Geoff
November 19, 2025
Reply from Voltex Electrical NZ
Thanks so much Geoff! We really appreciate it! 😊
Reply from Voltex Electrical NZ
Thanks so much Neville!
Excellent customer service
The customer service from Warren was great, the items were received promptly. Discussion regarding Warranty was enlightening...it's more than the standard set by most current suppliers. Moving forward, will certainly be purchasing materials.
October 13, 2025
Reply from Voltex Electrical NZ
Thanks so much for your review Coby! We really appreciate your support 😊👏
Reply from Voltex Electrical NZ
Awesome thanks Chris!
Reply from Voltex Electrical NZ
Thanks so much Jacob!
Customer Service
Good range and quality of products ....
Competitive pricing
Great customer service and follow up
Communication is always easy and solutions based.
Comments are generalized to cover overall service
Pity I can't get a 2026 Diary though 😂😂😂
October 17, 2025
Reply from Voltex Electrical NZ
Hey Colin, thanks so much for all your feedback! 😊🙌
Efficiency
My order was processed efficiently as always and the web site is a great experience with ease to navigate.
October 10, 2025
Reply from Voltex Electrical NZ
Thanks so much Paul! 😁
Easy ordering and time taken to get to site
Like the product, range of gear, easy ordering,
great tracking system, and speed.
October 15, 2025
Reply from Voltex Electrical NZ
Awesome thanks Rob! 😁
Wall sockets and light switches
Got what I needed in wall sockets and light switches quality is excellent.And delivery was quick thanks
October 14, 2025
Reply from Voltex Electrical NZ
Thanks so much Craig! 😊
There's no one to help now
There's no one to help now ? staff no where to b seen i really don't want to deal with u people again
September 28, 2025
Reply from Voltex Electrical NZ
Hello Pete, I am very sorry to hear there was no staff available when you needed help. If its okay, someone from Voltex Customer Service will be in touch to find out how this happened. We are very sorry again. Thanks, Voltex Customer Service Team.
Great products that feel well made and…
Great products that feel well made and good instructions.
September 30, 2025
Reply from Voltex Electrical NZ
Awesome thanks Will 😁
High Quality service
The whole process of ordering and receiving goods is top notch. From the easy to use online ordering system to the fast and reliable dispatching of the goods, Voltex is a pleasure to work with.
September 26, 2025
Reply from Voltex Electrical NZ
Awesome, thanks so much Alan! 😁
Reply from Voltex Electrical NZ
Thanks so much Jimmy 🙌
user friendly website fast delivery
September 19, 2025
Reply from Voltex Electrical NZ
Thanks so much Clive 😊
Voltex are efficient at getting product…
Voltex are efficient at getting product to the customer on time and customer service is excellent.
September 19, 2025
Reply from Voltex Electrical NZ
Thanks so much Stuart!
Tradie review
Easy to order through and quick delivery. Always with extra goodies. Great customer care.
September 4, 2025
Reply from Voltex Electrical NZ
Perfect, thanks Davin!
Really easy to deal with quick to order…
Really easy to deal with quick to order and quick to deliver with updates
September 4, 2025
Reply from Voltex Electrical NZ
That's great to hear, thanks David! 🙌
Excellent!! Excellent!! Excellent service,must recommend, easy to communicate with the staff
I have bought so many electrical items from voltex it's very easy to install, product quality is excellent, easy to give information to customer about the product it's very very nice. I'm really happy with the quality product.
September 7, 2025
Reply from Voltex Electrical NZ
Awesome! Thanks so much for the feedback!🙌
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.