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Voltneck Reviews 3

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TrustScore 3 out of 5

2.8

Health and Beauty Shop
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Company details

  1. Health and Beauty Shop

Contact info

2.8

Average

TrustScore 3 out of 5

3 reviews

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Rated 1 out of 5 stars

On receiving my Voltneck I expected it…

On receiving my Voltneck I expected it to work - however after charging it the remote would not operate the appliance. I have sent 3 emails to email the address for support requesting details on the process to return the defective item for replacement, the first on 26 January and the last one today. Their failure to provide me with the details I requested demonstrates a dismal failure on their part of after sales service. I now tend to believe that their only interest is in the original transaction and have no interest in backing up the product with any form of after sales service and would not do business with them again. I am a resident of Australia.

February 10, 2022
Unprompted review
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Rated 1 out of 5 stars

Non-Existance Customer Service

Received item and it didn't work. Used their online support form twice and sent one email a week for a month. No response to either. No customer service phone number. Don't waste your money.

January 18, 2022
Unprompted review
Rated 1 out of 5 stars

DON'T BUY FROM THIS COMPANY!!!

Don't buy from this company, they are quick to take your money, but fail to respond to their online form or emails requesting a refund.
Product ineffective and appalling customer service.

January 15, 2022
Unprompted review

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