Volux Reviews 326

It’s a scam . Fake shipping website and they will lie and put you off till you just give up and they get your money

Ordered and received in 2 weeks . Now to see if it works ☺️ buy 1 get one free offer.

Bad customer service. Order rings under the promotion 1 and 1 free in November 2024. Only one ring received.
No assistance
No answer as why 1x ring was sent.
False marketing a

My order was placed 29 October 2024. To date(19 December 2024) I have been getting updates only when I enquire and the runaround about when my package will be delivered. Please blacklist this company to prevent more people from being scammed

I order #1351 a ring from them on 26 October, to date have mot received, made numerous enquiries, Facebook, messenger, emails, first response wasDear Customer

We apologize for the delay.

Unfortunately, sometimes delays may occur that are beyond our control.

It is important to consider that our logistics warehouses are located outside of Italy, specifically in the United States, which can cause additional delays. We understand and would like to reassure you that we are doing everything possible to get your order to you as soon as possible.
In the meantime, you can track your order through our "Track Your Order" page
Track Order Status - Volux ZA. To date no response, order still in transit from China since 26 October. I want this company to be investigated,, how many ppl are being scamned, 647 is alot of money. to date 01 May 2025, have not recived anything

I ordered a ring from them in October. Two months later and I still have not received it. All that they respond via email is that they are communicating with logistics and will get back to me.

I have no tracking number and the order number doesn’t work on the track parcel feature on their site.

I’ve asked for a refund now on three occasions and there has been no response.

I do not advise anyone to purchase something from them.

I have been wearing my ring for two weeks. The finish is peeling off when I first got it. I contacted the company and asked was there any product that could cause it to tarnish and I was assured there was not to wear it all the time which I did Now, I am trying to return it and get my money back and they are saying that it has to be returned in perfect condition. Well that makes no sense damaged do not buy a ring from this company. It was a waste of money.

This is the worst purchase one can ever think of make. Placed an order about a month ago. Received poor communication and when asking questions you are not answered. They are a definite SCAM!!! Would not recommend to anyone!!! 😡😡😡

This is a scam. we ordered two rings over two weeks ago and no update, no movement on "track your order", poor feedback that basicly tells you "well tough shit". They take your money without supplying the goods.... be very carefull of these scammers!

This is a scam. They take your money but don't even bother to deliver the product. Always some issue with their tracking website and when you ask them in numerous emails to tell you where the order is they simply don't answer the question. Sent numerous emails with all my complaints and all I got was lame excuses. Worst experience ever! Would highly NOT recommend 😕

Worst customer service and cheapest product I have ever bought. Wore a ring for 2-3 day didn’t shower or wash hands with it and the outer part is all tarnished and scraped up and the inside turned my finger yellow! Customer service swore by the product refused a refund and sent another for free. The same thing happened again!!! WHAT A HORRIBLE PRODUCT!!!