After finding Voomi in my research, I called earlier and talked to Patrick to gain some clarification on a few questions. When calling back 2 weeks later, I was lucky to get Patrick again. I wa... See more
Company replied
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Review summary
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Reviews shaping this summary
Parts were easy to find. Compatibility info was a bit vague within the description of my particular item though. I needed to do further research outside of your site to get the specific info I needed... See more
Company replied
The Voomi team not only had the parts I needed at a better price than I could get locally, they also quickly helped me with the complexity of tax exemption for a project. And I'll receive the items... See more
Company replied
We Called In To VOOMI To Verify The Product We Were Interested In, Was In Fact Brand New From The Manufacturer. Mauricio(?) Looked Up Our Product To Verify The Products Were Indeed Brand New Not R... See more
Company replied
Company details
- #4 of 7 best companies in Air Conditioning System Supplier
- #2 of 3 best companies in Electrical Equipment Supplier
- #3 of 3 best companies in Furnace Parts Supplier
Written by the company
At Voomi Supply, we’ve built our business on a foundation of trust and reliability since our inception. With one of the largest selections online, Voomi covers all your HVAC, plumbing, electrical needs, plus hard-to-find parts you won’t find elsewhere. We take great pride in being a one-stop shop for professionals and DIY enthusiasts alike.
Contact info
United States
- voomisupply.com
4.5
Excellent
608 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from voomisupply.com
Hi!
Thanks so much for your feedback! We appreciate your support and hope to assist you again soon.
Best,
Voomi Supply Team
Reply from voomisupply.com
Hi!
Thanks so much for your feedback! We appreciate your support and hope to assist you again soon.
Best,
Voomi Supply Team
Reply from voomisupply.com
Hi!
Thanks so much for your feedback! We appreciate your support and hope to assist you again soon.
Best,
Voomi Supply Team
Found exactly what I was looking for
Found exactly what I was looking for. Easy ordering.
May 2, 2026
Unprompted review
Reply from voomisupply.com
Hi!
Thanks so much for your feedback! We appreciate your support and hope to assist you again soon.
Best,
Voomi Supply Team
Exact Match Item
Finding the exact match product I was looking for. Easy order through Shop.com.
May 2, 2026
Unprompted review
Reply from voomisupply.com
Hi!
Thanks so much for your feedback! We appreciate your support and hope to assist you again soon.
Best,
Voomi Supply Team
Reply from voomisupply.com
Hi!
Thanks so much for your feedback! We appreciate your support and hope to assist you again soon.
Best,
Voomi Supply Team
A part for a discontinued LP tank is…
A part for a discontinued LP tank is available, especially in this economy. I can't afford a new tank.
May 1, 2026
Unprompted review
Reply from voomisupply.com
Hi!
Thanks so much for your feedback! We appreciate your support and hope to assist you again soon.
Best,
Voomi Supply Team
Easy to order
May 1, 2026
Unprompted review
Reply from voomisupply.com
Hi Richard!
Thanks so much for your feedback! We appreciate your support and hope to assist you again soon.
Best,
Voomi Supply Team
Reply from voomisupply.com
Hi Charles!
Thanks so much for your feedback! We appreciate your support and hope to assist you again soon.
Best,
Voomi Supply Team
Reliable and easy to deal with
Reliable and easy to deal with! Fast deliveries
May 1, 2026
Unprompted review
Reply from voomisupply.com
Hi JC!
Thanks so much for your feedback! We appreciate your support and hope to assist you again soon.
Best,
Voomi Supply Team
Had what I Needed
April 30, 2026
Unprompted review
Reply from voomisupply.com
Hi William!
Thanks so much for your feedback! We appreciate your support and hope to assist you again soon.
Best,
Voomi Supply Team
I found what I was looking for
I found what I was looking for. I had a question on one of the products and it was answered professionally and promptly - Excellent!
April 30, 2026
Unprompted review
Reply from voomisupply.com
Hi Barry!
Thanks so much for your feedback! We appreciate your support and hope to assist you again soon.
Best,
Voomi Supply Team
very easy to order.
April 30, 2026
Unprompted review
Reply from voomisupply.com
Hi Paul!
Thanks so much for your feedback! We appreciate your support and hope to assist you again soon.
Best,
Voomi Supply Team
The store had what I needed with a…
The store had what I needed with a decent time.
April 29, 2026
Unprompted review
Reply from voomisupply.com
Hi Jesse!
Thanks so much for your feedback! We appreciate your support and hope to assist you again soon.
Best,
Voomi Supply Team
bought via Walmart partnership
bought via Walmart partnership. Sent wrong part. No repsonse to outreach. DO NOT TRUST.
April 17, 2026
Unprompted review
Reply from voomisupply.com
Hi,
We’re very sorry to hear about your experience and completely understand your frustration.
Receiving the wrong part and not getting a timely response is not the level of service we aim to provide. We sincerely apologize for the inconvenience this has caused.
We’d really like the opportunity to make this right. Please reach out to us at support@voomisupply.com with your order details, and we will prioritize reviewing your case for a faster resolution.
Thank you for bringing this to our attention.
Best,
Voomi Supply Team
Reply from voomisupply.com
Hi Samuel!
Thanks so much for your feedback! We appreciate your support and hope to assist you again soon.
Best,
Voomi Supply Team
FALSE ADVERTISING
FALSE ADVERTISING
They advertise in parentheses that my order includes a FREE led light.
After receiving the order, it was not included. I called Voomi and spoke with Patrick and explained what happened. He looked it up on his end and said, yeah you're right, it's right there in parentheses.
Then he gave my a list of things to do to reply to an email that he had sent. He forward it to the catalog team and two days later he replied that the team said it was a mistake. He apologized and then offered a return.
Unfortunately, this is not a satisfactory solution. I would have expected for them to provide the $50 (retail) light or offered me a discount.
This company is using bait and switch tactics to sell their products and can not be trusted!
April 22, 2026
Unprompted review
Reply from voomisupply.com
Hi Dan,
Thank you for your feedback—we’re truly sorry for the frustration this situation caused.
You’re absolutely right to expect that any item advertised, including a free LED light, should be honored. We understand how disappointing it is to receive something different from what was shown, and we sincerely apologize for the confusion caused by the listing error.
This was not our intention, and we take your concern seriously. We have already shared this with our catalog team to ensure the listing is corrected and does not mislead other customers.
We’d still really appreciate the opportunity to make this right. Please reach out to us at support@voomisupply.com, and we’ll be happy to review your case again and work toward a better resolution.
Thank you for bringing this to our attention.
Best,
Voomi Supply Team
Can't return an incorrect circuit board…
Can't return an incorrect circuit board accessory despite being unopened and factory sealed? No help what-so-ever.
April 24, 2026
Unprompted review
Reply from voomisupply.com
Hi,
Thank you for your feedback—we’re really sorry to hear about your experience. We understand how frustrating it is to receive an incorrect accessory and then feel like you’re unable to return it, especially when it’s unopened and factory sealed.
That’s definitely not the experience we want for our customers. We’d really appreciate the chance to take another look at your case and see how we can help. Please reach out to us at support@voomisupply.com with your order details so we can review this further and work toward a resolution.
Thank you for bringing this to our attention.
Best,
Voomi Supply Team
Returning Item
Before purchasing a Wifi thermostat, I had asked the agent if the one I am purchasing is comparable with the one that I have which has been discontinued. The agent told me it was and I placed the order. After receiving the item, it was not comparable, would not work. I called immediately to Voomi supply and stated that it was not compatible and I would pay for a return shipping but I would like the 20% restocking fee waived, "They Refused". I will never order from this company again. Future buyers be aware of this restocking fee which they would not discount or wave on a return item.
April 20, 2026
Unprompted review
Reply from voomisupply.com
Hi,
We’re truly sorry to hear about your experience, and we appreciate you taking the time to share your feedback.
We understand how frustrating it must have been to purchase the thermostat based on the compatibility information provided, only to find that it did not work with your system. That’s certainly not the experience we want for our customers.
Our return policy, including the 20% restocking fee, is applied consistently to ensure fairness and transparency across all orders. However, we completely understand your concerns, especially given that compatibility was discussed prior to purchase.
We would like the opportunity to review your case again to see if there’s anything further we can do to help. Please reach out to us directly at support@voomisupply.com
with your order number, and we’ll be happy to take another look.
We value your business and sincerely regret that this situation has left you feeling disappointed.
Best regards,
Customer Support Team
Voomi Supply
I’m very disappointed it’s a product…
I’m very disappointed with a product from this company. They denied my return stating that it is a lightbulb. It is a brand new item from their company. It is something that is installed into your AC unit to help clean the air. It does have a bulb in it but it’s not like I bought a bulb by itself. It cost close to $700 and they refuse to return it stating that: “At this time, the item falls under our non-returnable items policy. Certain products are not eligible for return, including special-order items, electronics and circuit boards, light bulbs, tools, electric duct heaters, or any items marked as “Final Sale” on the product page.” I explained to him that the air conditioner company came to install this RGF REME-LED Air Purifier, 24V LED UV-C Light REME HALO For 250 To 6500 CFM Blower, goes up into the attic and tells me you already have one in your AC unit so I contacted the company and explained everything to them and then they told me they can’t return it because of the bulb I’ve never heard of a bulb costing $700. This is the whole apparatus not just the bulb. It’s brand new and within the return time frame. Now I’m stuck with something that I can’t even use that to me is very expensive!!!!!😡😡😡😡😡😡
March 27, 2026
Unprompted review
Reply from voomisupply.com
Hi Amelia,
We’re very sorry to hear about your experience and understand how frustrating this situation must be, especially given the cost of the item.
We’d like to clarify that products like the RGF REME-LED Air Purifier are classified under our non-returnable items policy due to their electronic components and bulb/UV elements, which fall under restricted return categories. We understand this may not align with expectations, particularly since it is a complete unit and not just a standalone bulb.
That said, after further review, our Returns Team has reviewed your case and a return has been authorized. Your reference number is 26119080, and our team has already responded via email with the return label attached.
If you need any further assistance, please feel free to reach out to us at support@voomisupply.com.
Thank you,
Voomi Supply Team
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