voomisupply.com Reviews 608

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 519 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the ease of finding products and the competitive pricing. Many people found the ordering process straightforward and appreciated the quick delivery of their items, often noting that parts arrived as described and worked as expected. The website is consistently highlighted as user-friendly, making it simple to navigate and locate needed information. However, some customers experienced issues with product compatibility information being vague or misleading on the website, leading to incorrect orders. A few other people also felt that shipping times were longer than advertised or that items arrived damaged. There were also instances where customers received different products than pictured or ordered, and some were dissatisfied with the company's return policy, particularly regarding restocking fees and non-returnable items.

What people talk about most

Product

Reviewers mention positive feedback about product. Many customers appreciate the ease of finding and... See more

Price

Users describe positive interactions with price, often finding products at good savings and competitive rates... See more

Order

Consumers generally find the ordering process to be positive, highlighting ease of use, quick part finding,... See more

User experience

People report positive experiences with the user experience. Customers found it easy to look for product... See more

Website

Clients share positive opinions on the website, often finding it easy to use and navigate for finding... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After finding Voomi in my research, I called earlier and talked to Patrick to gain some clarification on a few questions. When calling back 2 weeks later, I was lucky to get Patrick again. I wa... See more

Company replied

Rated 5 out of 5 stars

Parts were easy to find. Compatibility info was a bit vague within the description of my particular item though. I needed to do further research outside of your site to get the specific info I needed... See more

Company replied

Rated 5 out of 5 stars

The Voomi team not only had the parts I needed at a better price than I could get locally, they also quickly helped me with the complexity of tax exemption for a project. And I'll receive the items... See more

Company replied

Rated 5 out of 5 stars

We Called In To VOOMI To Verify The Product We Were Interested In, Was In Fact Brand New From The Manufacturer. Mauricio(?) Looked Up Our Product To Verify The Products Were Indeed Brand New Not R... See more

Company replied


Company details

  1. #4 of 7 best companies in Air Conditioning System Supplier
  2. #2 of 3 best companies in Electrical Equipment Supplier
  3. #3 of 3 best companies in Furnace Parts Supplier

Written by the company

At Voomi Supply, we’ve built our business on a foundation of trust and reliability since our inception. With one of the largest selections online, Voomi covers all your HVAC, plumbing, electrical needs, plus hard-to-find parts you won’t find elsewhere. We take great pride in being a one-stop shop for professionals and DIY enthusiasts alike.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

608 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 3 out of 5 stars

Site would not save my card info

Site would not save my card info. Had to use PayPal instead

December 30, 2025
Unprompted review
voomisupply.com logo

Reply from voomisupply.com

HI, Matt,
Thank you for your feedback. We’re sorry for the inconvenience with saving your card information, but we’re glad PayPal worked as an alternative so you could complete your purchase.
Thank You for Choosing Voomi Supply!

Rated 5 out of 5 stars

Excellent supplier page for A/C and…

Excellent supplier page for A/C and furnace parts. I found the OEM parts that I needed for my furnace.

December 30, 2025
Unprompted review
voomisupply.com logo

Reply from voomisupply.com

Hi Luis,
Thank you for your review! We’re glad to hear you found our supplier page helpful and were able to locate the OEM parts you needed for your furnace. We appreciate your business and look forward to assisting you again in the future.
Team Voomi Supply

Rated 5 out of 5 stars

Customer Service was very helpful

Customer Service was very helpful. They confirmed the part I needed would fit my system.

December 30, 2025
Unprompted review
voomisupply.com logo

Reply from voomisupply.com

Hi E,
Thank you for your review! We’re glad to hear our Customer Service team was helpful and able to confirm the correct part for your system. We appreciate your feedback and your business.
Team Voomi Supply

Rated 5 out of 5 stars

I needed parts for a very old American…

I needed parts for a very old American Standard AccuClean system, and I couldn't figure out which new parts could fit my system. I opened a chat and Nicky figured out very quickly what I needed.
I spent hours doing searches and she figured it out in minutes. Also, the prices are very competitive, and it seems that they have a lot in stock.
Definitively a great experience. Now, I just need to wait for the parts and repair this old system...

December 29, 2025
Unprompted review
voomisupply.com logo

Reply from voomisupply.com

Hi Charles,
Thank you for taking the time to share your experience. We’re pleased to hear that Nicky was able to quickly identify the correct parts for your American Standard AccuClean system and assist you efficiently after your extensive research. We’re also glad you found our pricing competitive and our inventory well-stocked. We appreciate your business and look forward to supporting you further if needed.
Team Voomi Supply

Rated 5 out of 5 stars

Quick response to emailed question

Quick response to emailed question; easy ordering online.

December 29, 2025
Unprompted review
voomisupply.com logo

Reply from voomisupply.com

Hi Lori,
Thank you for your review! We’re glad to hear you received a quick response and found the online ordering easy. We appreciate your business and feedback.
Team Voomi Supply

Rated 5 out of 5 stars

Good Product Support

Product support was very helpful and answered my question quickly.

December 29, 2025
Unprompted review
voomisupply.com logo

Reply from voomisupply.com

Hi Dale,
Thank you for your review! We’re glad to hear our product support was helpful and able to answer your question quickly. We appreciate your feedback and your business.
Team Voomi Supply

Rated 5 out of 5 stars

Having the product I needed in stock…

Having the product I needed in stock where no one else did

December 29, 2025
Unprompted review
voomisupply.com logo

Reply from voomisupply.com

Hi Carter,
Thank you for your review! We’re glad we had the product you needed in stock when others didn’t. We appreciate your business and are happy we could help.
Team Voomi Supply

Rated 5 out of 5 stars

This was a fast and easy transaction.

This was a fast and easy transaction.

December 29, 2025
Unprompted review
voomisupply.com logo

Reply from voomisupply.com

Hi Bryce,
Thank you for your review! We’re happy to hear your transaction was fast and easy. We appreciate your business and look forward to serving you again.
Team Voomi Supply

Rated 3 out of 5 stars

VOOMI declines 5 percent first time discount

VOOMI offered an initial 5 percent discount for a sign-up, first-time purchase.[5OFFVOOMI]

Upon checkout it was not granted.

December 28, 2025
Unprompted review
voomisupply.com logo

Reply from voomisupply.com

Hi Nicholas,
Thank you for your feedback! We’re glad you were able to take advantage of our 5% first-time purchase discount. We appreciate you choosing Voomi Supply and hope to provide an even better experience on your next order
Team Voomi Supply

Rated 5 out of 5 stars

had part at a great price.

December 27, 2025
Unprompted review
voomisupply.com logo

Reply from voomisupply.com

Hi David,
Thank you for your review! We’re glad to hear you found the part you needed at a great price. We appreciate your business and hope to assist you again in the future.
Team Voomi Supply

Rated 5 out of 5 stars

Once we found the part number

Once we found the part number, ordering was quick and easy

December 26, 2025
Unprompted review
voomisupply.com logo

Reply from voomisupply.com

Hi L.C.
Thank you for your feedback! We’re glad to hear that once you had the part number, the ordering process was quick and easy. We appreciate your business and look forward to helping you again in the future.
Team Voomi Supply

Rated 5 out of 5 stars

Easy to find parts

December 26, 2025
Unprompted review
voomisupply.com logo

Reply from voomisupply.com

Hi Jackson,
Thank you for your feedback. We’re happy to hear our site made parts easy to locate.
Team Voomi Supply

Rated 5 out of 5 stars

Good online supply source for repair parts

Easily searched to locate the part needed for pump repair. Found replacement part using online search tool to locate within minutes.

December 25, 2025
Unprompted review
voomisupply.com logo

Reply from voomisupply.com

Hi David,
We appreciate your review! It’s great to know our online search made finding the replacement part quick and simple.
Team Voomi Supply

Rated 5 out of 5 stars

Very easy to use

Very easy to use

December 25, 2025
Unprompted review
voomisupply.com logo

Reply from voomisupply.com

Hi Tracy, Thank you for your feedback. We’re happy to hear the experience was easy to use.
Team Voomi Supply

Rated 5 out of 5 stars

It was quick and easy

It was quick and easy, without any complications.

December 23, 2025
Unprompted review
voomisupply.com logo

Reply from voomisupply.com

Hi Hector,
Thank you for your feedback. We’re pleased to hear the process was smooth and complication-free.
Team Voomi Supply

Rated 5 out of 5 stars

Cool

Good happy experience with the company

December 23, 2025
Unprompted review
voomisupply.com logo

Reply from voomisupply.com

Hi Victor,
Thank you for your feedback. We’re happy to hear you had a good experience with our company.
Team Voomi Supply

Rated 5 out of 5 stars

I put in what I needed

I put in what I needed, and you had the exact product I wanted. It was very simple and I would definitely use this company again.

December 22, 2025
Unprompted review
voomisupply.com logo

Reply from voomisupply.com

Hi Fran,
Thank you for your feedback. We’re pleased to hear you found the exact product you needed and had a smooth purchasing experience. We look forward to serving you again.
Team Voomi Supply

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