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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the constant and unwanted calls, often receiving multiple calls daily from various numbers. Customers frequently reported that these calls were from unsolicited callers who were often rude and unhelpful when confronted. Reviewers also expressed frustration with the company's apparent lack of vigilance in vetting its customers, leading to their numbers being used for unwanted activities and harassment. Consumers were particularly unhappy with the staff's behavior, noting instances of rudeness and a refusal to identify themselves. The product, which seems to be the provision of phone numbers, was consistently linked to problematic solicitations and unwanted calls.

What people talk about most

Customer communications

Clients share negative opinions on contact, primarily due to persistent and unwanted calls. Many reviewers... See more

Service

People report negative experiences with service, primarily due to the company providing numbers to scammers... See more

Staff

Customers consistently express dissatisfaction with staff interactions. Many reviewers report encountering... See more

Customer service

Reviewers express frustration with customer service, particularly regarding persistent and unwanted calls... See more

Product

Consumers find the product to be negative, with many describing it as a device for scam callers and a tool... See more

Based on these reviews

Rated 1 out of 5 stars

I just had a call that vox bourne sa has somehow provided my number to an arrogant bloke who with 2 other women say they're my energy adviser. My number is ex directory but since I've had to convert t... See more

Rated 1 out of 5 stars

Nearly scammed as landline number they used I recognised the area code, being ex BT, but i did not recognise the number. My landline is ex directory so I should not receive cold calls. The number call... See more

Rated 1 out of 5 stars

seems to be hosting numbers for several criminal enterprises who have tries to convince me that they are a mobile operator I've never used. Clearly absolutely zero checking of their users. Should have... See more

Rated 1 out of 5 stars

I have been receiving numerous calls from numbers belonging to this company my system is stopping them as spam/scam examples: 0744197 416, 417,418,419,420,421 linked to a company I have previously r... See more


Company details

  1. Phone and Internet Service
  2. Software Company
  3. Web Hosting Company

Information provided by various external sources

Voxbone is a communication as a service company headquartered in Brussels, with offices in San Francisco, Austin, London and Iași.


Contact info

1.1

Bad

TrustScore 1 out of 5

249 reviews

5-star
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1-star

How this company uses Trustpilot

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Rated 1 out of 5 stars

I had a call from them earlier…

I had a call from them earlier congratulating me on the fact that I was through to the final stages in the draw for an electric bike (that I don't recall entering). They then said they would contact me in writing with a direct debit form to enable me to enter a lottery for the next 3 months with a guaranteed money back if I don't win. Sounds too good to be true so it probably is. Then I researched their number and feedback from others. Unless you want your bank account emptied, stay well clear.

September 19, 2023
Unprompted review
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Rated 1 out of 5 stars

Despicable!!!

One star is already too much for these scamers !
They fraudulently use people's details under cheap and ridiculous reasons.
"Famous: , with loads of complaints against them !

July 8, 2023
Unprompted review
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Rated 1 out of 5 stars

Low morality business meant to steal…

Low morality business meant to steal the people when burglars send many calls sms and spams owing to vox bone IT infrastructure. Brussel based company employing many illégal migrants in call centers like Aubervilliers in France

April 28, 2023
Unprompted review
Rated 1 out of 5 stars

Instagram SPAM Co

In 7 days I have received 17 calls from blocks of numbers this company owns. I haven’t answered one. I’m now positive this has happened since adding my details on IG to do with SolarPower!!! Beware!!!

March 28, 2023
Unprompted review
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Rated 1 out of 5 stars

Annoying!

You get absolutely harassed by this company and I don’t even know who they are. The only thing I can think of is when I went online just to get a brief estimate for life insurance and then I haven’t stopped getting calls from them amongst many others, if they don’t get through on one number they call from 20 other different numbers. Safe to say, I’m not interested, stop calling!!!!

January 24, 2023
Unprompted review
Rated 1 out of 5 stars

Given number 02035144148 and…

Given number 02035144148 and 02045797803 by unscrupulous company. Too frightened to call as I will be pestered constantly. Think they belong to scam investment company but are linked to Voxbone SA block 203514

November 3, 2022
Unprompted review
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Rated 5 out of 5 stars

Not a scam company - A company who has provided numbers to a scam company!

This number (0330 818 0641) was a call back from a very sophisticated scam call centre who claimed to be microsoft support. The calls may originate from India.
I assume that the number has recently allocated as no comments are shown in web searches.
However, other numbers in this range ARE being used for scam purposes and therefore people assume that Voxbone are a scam company. For conformation see the Trustpilot review on this matter.
Due to the sums being asked, the sooner this line is shut down, the better.
The above is a request sent to Voxbone - now know as Bandwidth asking for the number to be "pulled" - Logan UK
NB - I have given this a 5 star review in the hope that, appearing at the top of the list, will be seen by many who are enquiring.

November 2, 2022
Unprompted review
Rated 1 out of 5 stars

Keep getting calls from this SCAM company

Keep getting calls from this company, from many numbers they own in multiple phone blocks (as in chains of numbers they call from).

"02036951743 is a landline and located in London (UK).

This number has been searched 6 times (as of this date/time).

Calls started on 26 October 2022.

This number was searched from London, Solihull, Hounslow, Stoke-on-Trent.

This phone block 203695 is operated by Voxbone SA."

Source: who-calls. me. uk / phone / 02036951743

Voxbone is a scam call centre, who mass robocall private phone numbers (my phone is unlisted, also never given to untrustworthy sources), they either gain numbers through illegal means, or just mass call sets of numbers.

With all the complaints raised against this company and others like them, it's crazy how they've not been shut down and regulations tightened to stop them!

#Spam #Scam #Harassment #Robocall #Fraud #TelecommunicationsAbuse

October 29, 2022
Unprompted review
Rated 1 out of 5 stars

Here is a prime target for authorities…

Here is a prime target for authorities to press for this horrible company to stop scam callers. I have sent an email to the UK's Ofcom asking why they have not investigated along with other countries to either shut them down or embarrass them into doing something. I have had many scam calls with numbers according to who called me, supplied by them. Recent 01213680784.

September 12, 2022
Unprompted review
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Rated 1 out of 5 stars

Watch out!

Don't answer. They are dangerous. Many many complains and anybody of the authorities do something to stop them. Watch out.

September 9, 2022
Unprompted review
Rated 1 out of 5 stars

Persistent scammer

Persistent scammer. Rings every day using a different number, but always beginng 07441. If you block one they use another. How do you block ANYTHING from 07441?

August 18, 2022
Unprompted review

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