While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
VOYA Cruise Travel is a UK-based, personal cruise and holiday travel agency specialising in cruise holidays and tailor-made USA itineraries. We believe a holiday should feel like the beginning of a story, not just a booking on a list — somewhere special starts here. As your dedicated Travel Architect, we design every journey around you, not a brochure. Whether it's an ocean voyage through the Mediterranean, an Alaskan expedition, a Caribbean cruise, or a bespoke road trip weaving together America's iconic cities and national parks, we take the time to understand your pace, your priorities, and the details that turn a trip into a memory. We work closely with leading cruise lines and travel partners to secure the best experiences and value for our clients, and we're proudly affiliated with The JLT Group — giving VOYA the personal touch of an independent travel agent, backed by the expertise, protection, and buying power of an established travel network. If you're dreaming of your next cruise holiday or a tailor-made adventure across the USA, we'd love to help you plan it.
Belfast, United Kingdom
3.8
2 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very impressed with the service we received. We supplied dates & price range that we were happy with and we were provided with a range of options to choose from-very friendly & sufficient service. We will be using the company for further trips & definitely recommend this company.
I have asked Patrick on several occasions to help me plan my holidays. Although he is predominantly a cruise specialist this hasn’t stopped him from finding suitable accommodation for me on my upcoming city break to Athens. I merely advised him where I preferred my accommodation to be situated and he provided me with options relevant to my needs. He explained the booking fully to me and once I had decided which option I wanted he then organised the booking for me. I am now thoroughly looking forward to my trip 🛫
Reply from VOYA Cruise Travel
Hi Mary,
Thank you so much for this. It's been an absolute pleasure helping you plan your trip to Athens, and I really appreciate you taking the time to share your experience.
I'm so glad the options felt right for you and that the booking process was clear. Cruises might be my main focus, but I love being able to help with all kinds of holidays, so this means a lot.
Have the most wonderful time in Athens. I hope it's everything you're looking forward to.
Warmest wishes,
Patrick
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
