VP Autoparts AB (Sverige) Reviews 220

TrustScore 4.5 out of 5

4.4

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Company details

  1. Auto Parts Store
  2. Auto Body Parts Supplier
  3. Auto Parts Manufacturer
  4. Racing Car Parts Store

Written by the company

Vårt hjärta klappar för klassiska Volvo och amerikanare! Genom att erbjuda ett stort utbud av reservdelar och en förstklassig service vill vi ge dig som kund en total upplevelse både under resans gång och när du sitter bakom ratten. Sedan 10 år tillbaka erbjuder vi också för den nordiska marknaden reservdelar till klassiska amerikanare. Genom vår E-handel finns hela vårt utbud tillgängligt för våra kunder dygnet runt och våra engagerade medarbetare hjälper gärna till på vägen. Företaget grundades 1986 och idag trettiofem år senare är vi lika engagerade och dedikerade i vårt arbete. Företaget har vuxit till 35 anställda, över 100.000 artiklar i sortimentet och kunder över hela världen. Vi lägger mycket energi och kraft på nyframtagning och att ständigt utveckla sortimentet till de klassiska bilarna. Vi är extra stolta över våra inredningar till Volvo som våra sömmerskor tillverkar i våra lokaler i Fristad. Den svenska traditionen att producera delar till klassisk Volvo hålls vid liv av VP Autoparts. Idag är vi en världsledande leverantör för klassiska Volvodelar och en betydande leverantör för amerikanska bildelar inom Norden. Vi vänder oss till både företag och privatpersoner och våra kunder återfinns i 86 länder. VP Autoparts hjärta finns fortfarande i Fristad utanför Borås men vi har idag även en närliggande filial för amerikanska bildelar och ett systerbolag i USA. Vi finns tillgängliga för våra kunder dygnet runt i vår E-handel. Vi blickar tillbaka på en fantastisk resa och ser fram emot att tillsammans med våra kunder fortsätta utvecklas och verka för att de klassiska bilarna skall rulla på våra vägar.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

220 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Fast delivery

Fast delivery! Very easy to order and found what I was looking for. Thanks! Mentos are good :)

August 22, 2024
Unprompted review
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Rated 3 out of 5 stars

Pricing is competitive, but....

Pricing is competitive, quality of parts is good. Worth 5 stars.

EU Freight charges are very, very high and packaging is - say - below international standards. Three stars.

Payment process and logistics are below average, at least for me as an international (EU) customer.

Response and reaction times can be poor.

E.g,, It took three days on their side to verify my credit card payment in my last order. Before, I was using bank transfer, which took basically the same time.

A spelling mistake in the delivery adress of my second order could not be managed. I had to contact the carrier myself and sort it out.

Conclusion: Get parts you cannot get elsewhere. Savings on parts will be partially or mostly be eaten up by their handling and freight charges.

Do not order parts you need in time. Will most likely not work.

July 26, 2024
Unprompted review
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Rated 1 out of 5 stars

I did not reveive the confirmation so I…

I did not reveive the confirmation so I did not pay...

Sorry I do not speak Sweedish.

Regards

October 21, 2022
VP Autoparts AB (Sverige) logo

Reply from VP Autoparts AB (Sverige)

Dear Frederic, thank you for your review.

Since you got the invite to this review (the link is in the initial order confirmation) I assume you did receive the order confirmation.

As you mentioned that you don't speak swedish - you have the possibility to switch languages to English or German at the top of our homepage.

Regarding your order - Since the freight cost for your order couldn't be calculated automatically your order was transitioned to be an advanced payment order meaning you pay first and we send the order after receiving your payment. Since we did not receive your payment we were not able to finalize your order.

Please get in touch with our customer success team to help you with your order.

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