vPOST Reviews 

4
•
TrustScore 2.5 out of 5

2.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Business Services

Information provided by various external sources

You can shop from any US, Japanese, European or Chinese merchants that can accept your payments and deliver your purchases to your personalized vPOST addresses.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.6

All reviews

(4)

0 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Exorbitant shipping fees. Poor customer service

Whilst you can calculate an estimated delivery fee on the VPOST site, be warned, the actual delivery fee will be MUCH higher. You won't know the actual delivery fee until your parcel has arrived at VPOST when it's too late to change your mind.
I was charged AU $200 for an $150 item that weighed 2.8kg's to be delivered.

September 1, 2023
Unprompted review
Advertisement
Rated 1 out of 5 stars

CANNOT BE TRUSTED

VPOST PEOPLE AT PORTLAND (USA) OPENED THE BOX, HANDLED EVERYTHING INSIDE IT (VERY EXPENSIVE CUSTOM-MADE COMPONENTS) AND HAVE STOLEN PARTS OUT OF THE BOX.
I HAVE NOW HAD TO PAY THE SUPPLIER MORE MONEY TO REPLACE THE MISSING PIECES. VPOST STAFF HAVE COST ME OVER $AUD300.

August 31, 2022
Unprompted review
Rated 2 out of 5 stars

Extortionate prices

Will deliver your shipment to you.
But will also charge 3x as much as competitors for most packages because they use the higher of dimensions or weight for ALL packages, where most just use weight unless it's above a certain size.

August 21, 2022
Unprompted review
Rated 1 out of 5 stars

I used Vpost for my Amazon purchases…

I used Vpost for my Amazon purchases for 5 items and due to the expensive postage charges i decided to return the last 2 items that came to the warehouse last. Vpost supposed to help me them but mistakenly return one of the item need to be shipped to me instead. I asked for vpost about the incident on 4th Feb, until today 16th Feb, nobody dare to take the responsibility to answer me back. From a reputable delivery company this is really unacceptable. At least explain what happened but keep silence is not helping. I urge everyone do not use Vpost for your amazon delivery, use Amazon sg instead, the postage fee is reasonably priced maybe a few dollars dearer but the service is there.

February 16, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look