VPS.NET Reviews 

Loyal customer of 11 years. 1k per month. 1st June email received from vps.net “we’re decided not to sell windows vps anymore so June 30th we will close all servers and terminate them on July 1st”.

No more notifications and in the week to termination their service portal was down for maintenance.

Just under 2 weeks of very long days migrating we just about made it.

Contacted billing to ensure all licences terminated.. “we really don’t want to lose you Mr customer”… politely raised my complaint about loyal custom. Account instantly closed no apologies.

Avoid this company if you are a professional business. Only recommended for test servers or script kiddies.

I contacted the support group several times with the same issues within one month that were made on your site. And the problem was never resolved.
Your company updated my server without backing it up. After that, my website is not working and CPanel have no access. This is unprofessional behavior from the support team.

No solution for multiple access in Vps portal

I had to contact support repeatedly. My website was completely off-line for almost 2 weeks. They kept emailing back telling me my domain was with Wix and that i had to go there and point the domain to the servers. I do not have Wix. I use Host Gator for my domain name. All I wanted was the server names so I could point it to VPS. He just kept repeatedly saying go Wix. I have been a customer here for 12 years and I am completely dissatisfied. The last time I emailed they finally got my website back online. This is unacceptable.

Technical issue engineers hardly lift a finger to solve basic problems. In the time that they take to write an answer that they can't help, they could have fixed my problem.

I have been with VPS.Net for over 10 years. I am satisfied with the speed and support. Recently I experienced a delay in tech support. My cPanel was breached and I was locked out of my account. Tech support helped fix the bug and gave me control. When things like this happen to the control panel it affects thousands or millions of customers. So, the situation was understandable. Thank you VPS.Net for the wonderful support and quality of your network.

Satisfied with their services and prompt resolution.

Support was fast. They didn't make any change just pointed to the right direction, because that's what i asked.

Our IP was reset and we lost contact it is all correct now

The service and support I get from vps.net could serve as an example for may others in their field. Quick response to technical or business questions and reliable operation of my services. Great partners!

Tech support has improved dramatically over the past few years. It used to be that a support request would take days - especially over weekends. Now, it's being addressed within a couple of hours or often, much less.

fast and helpful as always

great help, got logged back in and all is working now.

Prompt, effective action and put in understandable terms. Problem solved.

I had very serious question, and Halyna L. in Billing team helped me very well. Good job!
Also after many years of cooperation I feel good.

You’ve become practically unusable. The new UI is worse than before, and nothing works the way it used to. Domain handling is a complete mess, and the support team has no idea what’s going on

you want me to install some sort of tracking device on my VPS......Why would I do that? Total BS.

I'll get me stuff off of your system and cancel my contract soon.

Excellent support from techs..

Excellent technical support! When I experienced server issues, Dominic quickly diagnosed filesystem errors and resolved the problem efficiently. Professional service and fast response times. Highly recommended.