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Vrbo Reviews 

125
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Well equipped modern chalet in a beautiful location. Bbq and fire pit for exterior gatherings. Spacious interior if the weather is bad. Hosts respond quickly to questions. We stayed here a week with... See more

Rated 5 out of 5 stars

Perched on a hilltop overlooking the Mountains. Upon arrival we were greeted by a friendly, somewhat curious deer who came to see us every morning along with a couple of his friends. House itself is i... See more

Rated 1 out of 5 stars

booked a property through Vrbo, but I was scammed—the house turned out to be completely fake. When I contacted customer service for assistance, they offered zero help and just kept talking in circles... See more

Company replied

Rated 5 out of 5 stars

The unit was exactly as pictured, cosy, clean, simple. Everything worked, no issues. We did have an obstacle at the beginning but Host and VRBO were readily accessible and helpful. It is cosy so not f... See more

Company details

  1. #20 of 27 best companies in Vacation Rental
  2. #78 of 81 best companies in Tour Operator
  3. #48 of 55 best companies in Travel Aggregator
  4. #13 of 15 best companies in Vacation Home Rental Agency

About Vrbo

Written by the company

Vrbo is a vacation rental platform for booking entire homes, and only entire homes. No shared spaces. No shared hosts. Just one place for you and your group to stay together.

Founded in 1995, Vrbo now offers more than 2 million vacation rentals across 190+ countries. From beach houses and cabins to condos and city apartments, Vrbo helps travelers find the right space for trips where privacy, comfort, and connection matter most.

What is Vrbo?
Vrbo is focused exclusively on entire-home stays, so you book the whole place to yourselves, not a shared room, shared space, or host-occupied home. That matters for travelers who want more privacy, more room, and one home base for family vacations, reunions, and group travel. Vrbo started as Vacation Rentals By Owner and still focuses on helping travelers book entire homes for trips that are better together.

Why travelers choose Vrbo
Not every trip is best served by a hotel room or a stay with shared spaces. Vrbo is for travelers who want an entire home where they can stay together more comfortably. With a Vrbo vacation rental, travelers can:

* stay together under one roof
* enjoy privacy with no shared spaces
* cook, relax, and connect comfortably
* choose a home that fits the way their group wants to travel
* spend less time coordinating separate rooms and more time being together

That focus is what makes Vrbo different. Unlike platforms that mix shared and private stays, Vrbo is centered on entire homes only. For families and groups, that can mean more privacy, fewer compromises, and more time together.

How does Vrbo work?
Booking on Vrbo is simple:

1. Search where and when you want to travel
2. Compare vacation rentals, prices, amenities, and reviews
3. Book the entire home that fits your trip

Vrbo makes booking feel straightforward, so travelers can spend less time second-guessing and more time looking forward to the trip.

Book with confidence
Vrbo helps travelers book with confidence through clearer information upfront. Listings can include:

* verified guest reviews
* real traveler photos
* detailed amenities and property highlights
* Q&A from past guests
* review summaries that help set expectations

Vrbo also highlights homes with a strong track record of great stays, giving travelers more confidence in the vacation rental they choose and fewer surprises when they arrive.

Support you can trust
Every booking is automatically backed by VrboCare. If a significant issue affects a covered stay, Vrbo will help travelers find a similar place or receive a refund when eligible. Vrbo also offers customer support 24 hours a day, 365 days a year, with help available through chat and phone. And because trust also means privacy, interior cameras, shared homes, and unannounced visits from hosts are not allowed on the platform. Together, these protections help travelers book with more confidence and fewer surprises.

Rewards through One Key
Vrbo is part of One Key, a free travel rewards program that lets you earn and use rewards across Expedia, Hotels.com, and Vrbo. Members can earn up to 2% in OneKeyCash on vacation rentals and use rewards across eligible bookings on all three brands. Members also get instant Member Prices on hotels through Expedia and Hotels.com:

* Blue members save 10% or more
* Silver members save 15% or more
* Gold members save 20% or more
* Platinum members save 20% or more

The more you stay, the more you save*.

*Terms apply. OneKeyCash is earned on eligible bookings, and redemption is limited to eligible bookings and participating vacation rentals.

Contact info

3.9

Great

TrustScore 4 out of 5

125 reviews

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3.9

All reviews

(125)

125 reviews in the last 12 months

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Rated 5 out of 5 stars

Perfect location

Perfect location. Very clean apartment. Easy check in.

August 11, 2026
Vrbo logo

Reply from Vrbo

Hi Danielle,

Thanks for sharing your thoughts with us. We’re happy to hear that, and we appreciate the opportunity to keep making Vrbo better.

Thanks,
VRBO Customer Support Team

Rated 5 out of 5 stars
Vrbo logo

Reply from Vrbo

Hi Angele,

Thank you for your feedback. We’re glad everything went smoothly and that the process was simple. We appreciate you sharing your experience.

Thanks,
Vrbo Customer Support Team

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