Booking is quick n easy VRBO quickly takes the money BUT there are sometimes a discrepancy on the different sites I found 2 different bottom line (included nightly rates/service fees/cleaning fee... See more

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About Vrbo
Written by the company
Founded in 1995, Vrbo now offers more than 2 million vacation rentals across 190+ countries. From beach houses and cabins to condos and city apartments, Vrbo helps travelers find the right space for trips where privacy, comfort, and connection matter most.
What is Vrbo?
Vrbo is focused exclusively on entire-home stays, so you book the whole place to yourselves, not a shared room, shared space, or host-occupied home. That matters for travelers who want more privacy, more room, and one home base for family vacations, reunions, and group travel. Vrbo started as Vacation Rentals By Owner and still focuses on helping travelers book entire homes for trips that are better together.
Why travelers choose Vrbo
Not every trip is best served by a hotel room or a stay with shared spaces. Vrbo is for travelers who want an entire home where they can stay together more comfortably. With a Vrbo vacation rental, travelers can:
* stay together under one roof
* enjoy privacy with no shared spaces
* cook, relax, and connect comfortably
* choose a home that fits the way their group wants to travel
* spend less time coordinating separate rooms and more time being together
How does Vrbo work?
Booking on Vrbo is simple:
1. Search where and when you want to travel
2. Compare vacation rentals, prices, amenities, and reviews
3. Book the entire home that fits your trip
Book with confidence
Vrbo helps travelers book with confidence through clearer information upfront. Listings can include:
* verified guest reviews
* real traveler photos
* detailed amenities and property highlights
* Q&A from past guests
* review summaries that help set expectations
Support you can trust
Every booking is automatically backed by VrboCare. If a significant issue affects a covered stay, Vrbo will help travelers find a similar place or receive a refund when eligible. Vrbo also offers customer support 24 hours a day, 365 days a year, with help available through chat and phone. And because trust also means privacy, interior cameras, shared homes, and unannounced visits from hosts are not allowed on the platform. Together, these protections help travelers book with more confidence and fewer surprises.
Rewards through One Key
Vrbo is part of One Key, a free travel rewards program that lets you earn and use rewards across Expedia, Hotels.com, and Vrbo. Members can earn up to 2% in OneKeyCash on vacation rentals and use rewards across eligible bookings on all three brands. Members also get instant Member Prices on hotels through Expedia and Hotels.com:
* Blue members save 10% or more
* Silver members save 15% or more
* Gold members save 20% or more
* Platinum members save 20% or more
*Terms apply. OneKeyCash is earned on eligible bookings, and redemption is limited to eligible bookings and participating vacation rentals.
Contact info
United States
- 1-877-202-4291
- vrbo.com/en-ca
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Efficient & Responsive
Your site was easy to maneuver, and the 2 Hosts we contacted responded immediately. This was a big help to planning our trip and booking space.
The host immediately sent me a…
The host immediately sent me a welcoming message. The only rough experience was the site where I was putting my billing address at first wouldn't accept my postal code. I resent being told my zip code is invalid. I could understand more if the property were American but it's in Windsor, Ontario, Canada. Please change that part to postal code for us, or at least postal/zip code. Very frustrating. Not the fault of host, obviously.
We easily booked a summer house rental…
We easily booked a summer house rental for us and our family.
I’m booked
I’m booked, I think, but because I used a different email address I am unable to read host messages, reply, and the booking doesn’t show up in the app. I’ve tried to change the email address but am put into an endless loop asking for a security code from the old address.
Not good.
App locked me out of my reservation
I started th ereservation process from the on-line portal. I was communicating with the host, via clicking to the email links. The site kept encouraging me to use the app. I installed the app and it said i was locked out and to contact customer service. There was no link to do so in th emessage. I tried connecting with customer support on-line. no real person was reachable and now my communication with the host and my reservation was inaccessable. The App locked me out of everything. I uninstalled th eapp from my device
Very easy to book
Very easy to book - only thing was it showed the price but we didn’t realize it was in US $$ - if we are booking on a Canadian site it needs to show cad$
The booking was simple and…
The booking was simple and straightforward. I was able to book and get confirmation straight away.
Hassel free
Hassel free
System is fast and reliable
I have 3 vrbo reservations over the next 4 months
Wasn't super clear that you had to pay…
Wasn't super clear that you had to pay up front. Love that there's a free cancellation period. It's not always easy to coordinate accommodation, flights, etc so being locked into something when you book is inconvenient.
Searching for an Edinburgh Stay
East to search stays, with great filters available. Booking was easy.
Easy to communicate with host.
The reservation was cancelled by the…
The reservation was cancelled by the hosts.
They did not have their availability updated.
Buyer bewrae
The first inquiry I sent the host a message and did not get a reply. The second inquiry I applied for the booking. The acceptance came bask with added charges in another name than the host. The third inquiry I booked. The whole trip was put onto my credit card immediately, instead of spread out over a few weeks.
Easy Booking
It's always been easy for us to book. Easy to navigate the site with very few steps.
Informative and simple.
Not entirely happy
For 2 reasons .... first the cost of the rental went up $900.00 after a day of considering .
Second the website stated that my Credit Card would not be charged right away and lo and behold what happened ... my credit card was charged right away jeopardizing another major transaction pending on my Credit Card.
So to say I'm not happy is an understatement
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