Everything was absolutely perfect. The rental car was very clean, comfortable, and in great condition. The entire process ran smoothly no issues, no delays, and no surprises. Customer service was frie... See more
Company replied
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Everything was absolutely perfect. The rental car was very clean, comfortable, and in great condition. The entire process ran smoothly no issues, no delays, and no surprises. Customer service was frie... See more
Company replied
Great service, exact car we wanted for 3 days but decided we needed it for longer which wasn't a problem, great communication and friendly staff. Thanks again.
Company replied
No hidden fees at the pickup. Their price includes insurance and liability, which is hard to find. Amazing customer service experience before and during the trip. They track your flight to make sure t... See more
Company replied
I’ve rented cars all over the world but this was by far the easiest experience I’ve ever had! Communication was quick, there were no secret hidden costs or charges at the end, full insurance included... See more
Company replied
Welcome to Vroom.do, your go-to choice for car rental in Punta Cana! As the newest player in the market, we are here to shake things up by offering a superior and more affordable car rental experience. Whether you need a car rental in Punta Cana, Bavaro, Cap Cana, or at PUJ Airport, we’ve got you covered. Why choose Vroom.do? Well, we believe in making your car rental experience as smooth and hassle-free as possible. We don’t waste your precious vacation time; our pick-up and drop-off process takes less than 5 minutes! Plus, our fleet includes everything from the cheapest car rental options in Punta Cana to luxury car rentals, ensuring you find the perfect ride for your needs. Our cars are new, clean, and ready for your adventure. As experts with 20 years of experience in tourism, we know the Dominican Republic inside out. We can recommend the best beaches, beach clubs, water parks, and hidden gems to make your trip unforgettable. Despite being new, we strive to outshine the older car rental companies by offering better service at better prices. Choosing us means choosing a partner who cares about your experience and is eager to help you explore Punta Cana, Cap Cana, Bavaro, and beyond. At Vroom.do, we are committed to providing the best car rental experience in Punta Cana. Book with us and see the difference for yourself!
Plaza Costa Bavaro, local 206, 23000, Punta Cana, Dominican Republic
Everything was absolutely perfect. The rental car was very clean, comfortable, and in great condition. The entire process ran smoothly no issues, no delays, and no surprises. Customer service was friendly and professional, and picking up and dropping off the car was quick and easy. I’ll definitely rent from them again. Highly recommend!

Reply from Vroom DO | Punta Cana car rental
Great service, exact car we wanted for 3 days but decided we needed it for longer which wasn't a problem, great communication and friendly staff. Thanks again.

Reply from Vroom DO | Punta Cana car rental
No hidden fees at the pickup. Their price includes insurance and liability, which is hard to find. Amazing customer service experience before and during the trip. They track your flight to make sure to be there at the right time. My phone had died during the flight, so we were late for the pickup, but the rep Alex patiently waited for us where other companies probably would've cancelled or charged us. Flexible for the payment and the dropoff/ pickup locations. Do yourself a favor and rent your car with Vroom.do, I will make sure to do business with them again if I ever come back to the Dominican Republic.

Reply from Vroom DO | Punta Cana car rental
If I could, I would give 5+ stars. An excellent company — honest and punctual!
Special thanks to Alexander — a wonderful person who is always ready to advise and help.
I highly recommend it! On my next vacation, I will definitely use their car rental service again.
Thank you for everything!💓

Reply from Vroom DO | Punta Cana car rental
Very Professional! Helped us to rent a car for our vacation. We were pleased with the Kia we rented. Prices were fair and they did drop off and pick up the car from our resort which saved us a cab ride and extra time/ money. Communication was great and they returned my messages quickly. Easy process and we will be renting a car from Vroom DR for our next visit. Thank you!!

Reply from Vroom DO | Punta Cana car rental
Great communication, prompt, clean car with full take of gas. Car was in excellent condition. Was very comfortable and accommodating

Reply from Vroom DO | Punta Cana car rental
Vroom is a people oriented car rental company. Great service, clean, reliable cars and fair prices. I would recommend renting a car from Vroom.do. Alexander is fantastic.

Reply from Vroom DO | Punta Cana car rental
Clean and well-maintained cars, quick and hassle-free key handover. It was a pleasure dealing with this company. Highly recommend to everyone!

Reply from Vroom DO | Punta Cana car rental
I had a very good experience and I will use their services again when I am back in Punta Cana.
Thank you!

Reply from Vroom DO | Punta Cana car rental
We needed a rental last minute and they more then accommodated our needs and expectations. Treated us amazing from beginning to end of rental. If I knew how easy it was would have rented the car for more day but now I know who to go to on my next vacation. They brought the car to resort and picked it up there also.

Reply from Vroom DO | Punta Cana car rental
The easiest rental car experience I highly recommend and will use again when back in Punta Cana. Car was delivered to the hotel, the rental rate was excellent. Great communication.

Reply from Vroom DO | Punta Cana car rental
Great rent a car setvice in punta cana. new cars, responsive managers, friendly prices. definitely recommend 👍

Reply from Vroom DO | Punta Cana car rental
Such an amazing experience renting a vehicle from them, they dropped the car and picked it up from the airport. The owner was available for any questions we had during our stay. Highly recommend!

Reply from Vroom DO | Punta Cana car rental
Great service and great overall car rental experience! Very affordable prices. The vehicle I rented was delivered straight to my hotel which was a huge plus! Definitely recommend!

Reply from Vroom DO | Punta Cana car rental
Excellent service by Alex. Quick response, good price, car is in a perfect condition.

Reply from Vroom DO | Punta Cana car rental
Vroom DO | Punta Cana Car Rental
A fantastic experience! The car was in great condition, the rental process was smooth, and the customer service was excellent. Vroom DO made our trip to Punta Cana even more enjoyable. Highly recommended for anyone needing a reliable rental car. 5 stars!

Reply from Vroom DO | Punta Cana car rental
I was very pleased with the service of Vroom. We rented the car last minute, but because of very quick response and clear communication about the costs, we could explore more of the DR by car. The car was delivered and picked up and that was very convenient for us, because we were staying in Airbnb locations in Uvero Alto and Bavaro. The car was new (2024) and nice to drive and we even extended our rental period, just by WhatsApp. We’ll sure recommend Vroom to others.

Reply from Vroom DO | Punta Cana car rental
I’ve rented cars all over the world but this was by far the easiest experience I’ve ever had! Communication was quick, there were no secret hidden costs or charges at the end, full insurance included for peace of mind, the car was immaculate & comfortable (Kia Sonet which we had for 15days) and was incredibly cheap on fuel! Vroom even gave us a bunch of recommendations of places to visit & things to do! Couldn’t recommend more highly. 10/10!

Reply from Vroom DO | Punta Cana car rental
Alexander provided excellent customer service,he was very responsive and exceeded my expectations and the price for the rental was very affordable. I will definitely rent from Vroom again!

Reply from Vroom DO | Punta Cana car rental
Was an amazing experience overall! Easy to communicate with, got the rental within 30-60 mins of speaking to a representative. Made my experience in DR so much better then i expected! Owner of company was extremely helpful and very kind, definitely made the process of renting the vehicle so smooth I would definitely choose this company again.

Reply from Vroom DO | Punta Cana car rental
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