VSDent have been fantastic in helping us buy a new Air Flow machine and offered us a free trial to allow us to try the equipment before buying. The experience from start to finish has been first class... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I have been dealing with VSDent for some time now. Ever since I have needed any items for our Woodpecker Hygiene Centres, I have only ever contacted VSDent. Cannot fault them! Sejal has been excellent... See more
Company replied
I just wanted so say a big thank you to Sejal and Manali in customer services and also Danny and Matthew for technical support with my X-ray sensor. I am really very grateful to have received my n... See more
Company replied
Fantastic Service – Thank You Manali! I had such a great experience – Manali was absolutely brilliant throughout the whole process, really helpful, friendly, and kept me in the loop every step o... See more
Company replied
Company details
Written by the company
VS Dent is your one-stop destination for all your dental hygiene needs. We specialize in types of dental equipment, dental handpieces, and dental consumables. We understand our responsibility towards our country during the pandemic hence, we source and sell high-quality and certified Personal Protective Equipment (PPE). We are authorized dealers for several brands. The values at the core of our organization are respect, operational efficiency, customer orientation, openness, and flexibility. We have a history with dentistry which indicates our value and services in the dental industry.
Contact info
Unit C, Sands Industrial Estate, Lane End Road, HP12 4HH, High Wycombe, United Kingdom
- 07490900100
- sales@vsdent.com
- vsdent.com
4.7
Excellent
166 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I’ve been meaning to review these guys…
I’ve been meaning to review these guys for ages. Great customer service, fair prices and always reliable which is always important in our game
June 26, 2025
Unprompted review
Reply from VSDent
Hi Mr. Victor, Thank you for your review! We’re delighted to hear about your positive experience. We’re always here to help with anything you need. Warm regards.
Advertisement
Fantastic Service
Fantastic Service – Thank You Manali!
I had such a great experience – Manali was absolutely brilliant throughout the whole process, really helpful, friendly, and kept me in the loop every step of the way. Nothing was too much trouble, and I always felt well-informed and supported.
Manali made sure it was resolved quickly and efficiently, and I was really impressed with the level of care and communication.
Thank you again for the amazing service – it really made a difference!
June 2, 2025
Unprompted review
Reply from VSDent
Hi there, Thank you so much for your kind words and thoughtful review! We’re delighted to hear that you felt supported and well-informed throughout the process by Manali. Your feedback means a lot and motivates us to continue delivering the highest standard of service.
If you ever need anything in the future, please don’t hesitate to get in touch. Thank you once again for your trust and support! Warm regards.
Reply from VSDent
Hi Georgia, Thank you for your review! We’re delighted to hear about your positive experience and Manali's support. Your kind words mean so much to us, and we’re always here to help with anything you need. Warm regards.
Fantastic company very helpful staff…
Fantastic company very helpful staff especially Manali. Well priced in the market
June 2, 2025
Unprompted review
Reply from VSDent
Hi there, Thank you for taking the time to share your experience! We're delighted to hear that you had a good experience with us along with Manali's support. We’re always here to help with anything you need. Warm regards.
I was served by Danny at VS dent who…
I was served by Danny at VS dent who was incredibly supportive in getting my delivery sorted on an urgent basis!!! Cannot thank him enough he’s a gem
May 30, 2025
Unprompted review
Reply from VSDent
Hi Bindi, Thank you for your review! We’re delighted to hear about your positive experience and Danny's support. Your kind words mean so much to us, and we’re always here to help with anything you need. Warm regards.
Advertisement
It was pleasure working with VS dental
It was pleasure working with VS dental. They were prompt to resolve my issues and customer service provided by Manali was excellent.
May 28, 2025
Unprompted review
Reply from VSDent
Hi Urvi, Thank you for taking the time to share your experience! We're delighted to hear that you had a good experience with our service, along with Manali’s support. We’re always here to help with anything you need. Warm regards.
Good service from Manali
Good service from Manali - she ensured that my query was addressed and did her best to get my delivery to me within 24 hours.
Manali I appreciate you.
Thank you so much
May 28, 2025
Unprompted review
Reply from VSDent
Hi Juanita, Thank you for taking the time to share your experience! We're delighted to hear that your issue got resolved and you had a good experience with our service team- specially Manali’s swift-efficient support. We’re always here to help with anything you need. Warm regards.
I am very grateful to Manali for all…
I am very grateful to Manali for all his help. I found him to be extremely attentive, dedicated and professional
May 27, 2025
Unprompted review
Reply from VSDent
Hi Silvia, Thank you for your review! We’re delighted to hear about your positive experience and Manali's support. Your kind words mean so much to us, and we’re always here to help with anything you need. Warm regards.
excellent customer service by matthew
April 25, 2025
Reply from VSDent
Hi Dev, Thank you for taking the time to share your experience! We're delighted to hear that you had a good experience with our service, along with Matthew’s support. We’re always here to help with anything you need. Warm regards.
Advertisement
Endo motor
Easy to reach, quick reaction, professional and efficient
April 21, 2025
Unprompted review
Reply from VSDent
Hi Vladimir, Thank you for your review! We’re delighted to hear about your positive experience. We’re always here to help with anything you need. Warm regards.
Woodpecker i sensor- 5 stars service
I recently purchased woodpecker isensor from vs dental. The process of purchasing to delivery was very smooth and delivery was quick. Post delivery, the sensor installation was very much straightforward and Danny from sales team helped massively to integrate woodpecker isensor to my existing carestream. Thank you so much Danny from sales team and Matthew from technical team for their quick responses and prompt help with the sensor installation and integration. Highly recommend VS dental to anyone who is looking into buying things from them.
April 25, 2025
Unprompted review
Reply from VSDent
Hi Chaitanya, Thank you for your wonderful feedback! We are delighted to hear that you had a positive experience with both our product and service — from presales through to aftersales support. We truly appreciate your kind words about Danny and Matthew. Your feedback means a great deal to us. Please do not hesitate to reach out if there is anything else we can assist you with. Warm regards.
Danny was very helpful and we received…
Danny was very helpful and we received the goods on time.
April 14, 2025
Unprompted review
Reply from VSDent
Hi BG, Thank you for taking the time to share your experience! We're delighted to hear that you had a good experience with our service, along with Danny’s support. We’re always here to help with anything you need. Warm regards.
Excellent service by vs dent
Excellent service by vs dent . Can not recommend enough .
Great communication
Very prompt
And we are a very happy dental practice
Thank you manali your the best
April 11, 2025
Unprompted review
Reply from VSDent
Hi Lisa, Thank you for your fantastic review! We’re delighted to hear about your positive experience and Manali's support. Your kind words mean so much to us, and we’re always here to help with anything you need. Warm regards.
Advertisement
very good
manali is very helpful and always tries to answer any query ASAP
April 8, 2025
Unprompted review
Reply from VSDent
Hi Michiko, Thank you so much for your kind words! We're delighted to hear you had a pleasant experience with our team. Your feedback means a lot to us, and we’re always here to help with anything you need. Warm regards.
I recently sent my airflow for repair…
I recently sent my airflow for repair and had the pleasure of dealing with Manali, who was incredibly helpful throughout the process. She handled everything efficiently, and there was no charge for the service even though the unit was out of warranty. I’m absolutely pleased with the customer service I received. Highly recommend!
March 17, 2025
Unprompted review
Reply from VSDent
Hi Fiorela, Thank you for your positive feedback! We're delighted to hear that you had a great experience with our service and you're pleased with Manali’s support. We’re always here to help with anything you need. Warm regards.
Danny thank you so much for fast and…
Danny thank you so much for fast and excellent service very recommended
April 1, 2025
Unprompted review
Reply from VSDent
Hi there, Thank you for taking the time to share your experience! We're delighted to hear that you had a good experience with our service team- specially Danny’s swift-efficient support. We’re always here to help with anything you need. Warm regards.
Very happy
Extremely happy with the refine piezo ems compatable handpieces. Tired of spending a fortune on replacing them when the break.
These were a fraction of the price and working great. Slightly more vibration than the original ones but patients still saying absolutely no sensitivity. Bought extra tips too. Will definitely buy again.
The autoclavable cases are brilliant and have even managed to manipulate them to fit the airflow piece in too.
Thanks to Danny for helping me with my order.
March 24, 2025
Unprompted review
Reply from VSDent
Hi there, Thank you for your positive feedback! We're delighted to hear that you had a great experience with our products and you're pleased with Danny’s support. We’re always here to help with anything you need. Warm regards.
Advertisement
Manali
Manali, is very friendly and helpful.
Always a pleasure to work with her.Always makes sure all my questions are answered.
March 28, 2025
Unprompted review
Reply from VSDent
Hi Manuela, Thank you so much for your kind words! We're delighted to hear you had a pleasant experience with Manali. We’re always here to help with anything you need. Warm regards.
Manali is brilliant
Manali was so helpful when it came to helping me with an error in an order that was placed. She sorted it out very quickly and was very professional and super friendly.
Highly recommend! Thank you Manali :)
March 21, 2025
Unprompted review
Reply from VSDent
Hi Jade, Thank you for taking the time to share your experience! We're delighted to hear that your issue got resolved and you had a good experience with our service team- specially Manali’s swift-efficient support. We’re always here to help with anything you need. Warm regards.
*all dentists be aware*
*all dentists be aware*
I tried 4 times to get a refund for fake/ misleadingly sold products. They only responded upon my Trustpilot review. They then sent me a returns docket, only for me to be refunded £21 against the £661 order returned to them.
They are a bunch of scammers - they knowingly sell fake/ used goods.
I am now going to sue the company (I’ve already tracked down the owners) and I am going to advise other dental buyers not to engage with these charlatans
March 27, 2025
Unprompted review
Reply from VSDent
Hi Sophia,
Thank you for sharing your concerns. We understand any frustration this may have caused.
As communicated to you on the 24th, your refund was approved, and the process was initiated accordingly. Refunds are generated in batches and typically take 3-5 business days to reflect in your account, depending on your bank’s processing time. This is why you have received a partial amount today, and we want to assure you that the remaining amount will be reflected as per the given timeline. You will receive a full refund for all the products you have returned to us.
We strive to provide a transparent and fair resolution for all our customers, and we sincerely appreciate your patience during this process. If you experience any further delays or require additional assistance, please do not hesitate to reach out—we would be more than happy to assist you. Warm regards.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.