V Shred Reviews 13,448

TrustScore 2.5 out of 5

2.7

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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Many people were dissatisfied with the high cost of the programs and products, feeling they underdelivered for the price. Customers frequently reported issues with the product itself, noting a lack of results, changes in product formulation, and generic meal plans that were not tailored to individual needs or dietary restrictions. Reviewers also found the staff inconsistent, with high turnover among coaches and a perceived lack of empathy or understanding. Some people were dissatisfied with the refund process, describing it as difficult to navigate, with concerns about how requests were handled. Conversely, a small portion of people felt satisfied with the customer service, highlighting instances where staff were professional, helpful, and resolved issues promptly, sometimes even issuing refunds after initial difficulties.

What people talk about most

Product

Consumers find product to be ambiguous, with some expressing satisfaction and recommending them, while others... See more

Fitness

Clients share ambiguous opinions on fitness. Many reviewers report significant weight loss and increased... See more

Staff

Reviewers mention ambiguous feedback about staff. While many customers praise the staff, highlighting their... See more

Refund

Users describe ambiguous interactions with refund. Many customers report significant difficulties in... See more

Customer service

Clients share ambiguous opinions on customer service. Some reviewers praise the wonderful and professional... See more

Price

Customers had negative experiences with price, frequently expressing dissatisfaction with unexpected and high... See more

Based on these reviews

Rated 3 out of 5 stars

I like the app, and the overall concept of the program, but it has underdelivered for the cost. High turn over of couches and the success team. Lack of consistence from one couch to another. I have... See more

Company replied

Rated 3 out of 5 stars

What they promised and what I got was a bit different. The coach does respond but the customization of my meal plan is pretty limited. I've done other programs that had more encouraging coaches. I'd... See more

Company replied

Rated 2 out of 5 stars

Update - after leaving this review Vshred have reached out and agreed to a refund I purchased this via Facebook on March 18th. The payment went through immediately but I have received NOTHING,... See more

Company replied


Company details

  1. #75 of 81 best companies in Fitness and Nutrition Service

Written by the company

With over 4 million satisfied customers, V Shred is one of the leading brands in online fitness, nutrition, and personal training. Our goal is to transform lives and educate our raving fans in the process! The V Shred Team is committed to helping each and every one of our customers achieve their goals.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

13K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

The employees are ALWAYS so very kind

The employees are ALWAYS so very kind and helpful!

THANK YOU V-Shred!🙏
-Craig

July 9, 2025
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Reply from V Shred

Thank you so much for your kind words, Craig! We're thrilled to hear that our team has made such a positive impact. Your support means the world to us! 😊

Rated 5 out of 5 stars

A commitment to a healthy body and lifestyle is a lifetime commitment that never goes unrewarded!

It is always critical to stay in Ketosis to maintain a healthy lean body and lifestyle. I am an active weight trainer and pickleball enthusiast so I need to make sure my joints and muscles are at peak performance levels. Daily intake of Greens, Burn Evolve, Burn PM Black Turmeric, HGH and Enzymes protect and enhance my muscle goals. So much so I have commited to the monthly auto-replacement. The service from the Vshed team has been great so I am very pleased!

July 5, 2025
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Reply from V Shred

Thank you so much for your amazing review! We're thrilled to hear that our products are supporting your active lifestyle and helping you reach your health goals. 🎉 Your commitment to our auto-replacement service means a lot to us, and we’re here to support you every step of the way. Keep up the great work with your training and pickleball!

Rated 1 out of 5 stars

High pressure sales tactics followed by…

High pressure sales tactics followed by delay tactics so that when you want to cancel within a 72 hour window, you can’t. They’ve delayed the process and now you’re stuck with a success coordinator who cannot show up successful on time x 3 times. And a coach who plans a specifically tailored to you program before even talking to you. You can’t book to talk to the coach until you’ve had your kick off meeting which is delayed due to some made up family emergency. Then the sales person who pressure you doesn’t return your emails because he too was unwell and couldn’t be reached within the initial 72 hours. Keep your screen shots and emails as this is a scam and once you’ve signed there’s no refund unless you don’t succeed following the program.

Update: I have reached out to you in several emails. I got “sorry you’re not happy with your experience so far… we cannot issue a refund as 72hr has passed…”. $2700 Canadian dollars!

July 31, 2025
Unprompted review
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Reply from V Shred

Thank you for reaching out and leaving feedback. Unfortunately, we have been unable to find your account or any messages from you in our system. We have requested more information to identify your purchase. Please reply to the Trustpilot request for more information, so we can locate your purchase and assist you. If you would like to reach out to us directly, you may reach us via live chat on our website, send an email to support@vshred.com, or DM us on our official Facebook or Instagram page 24/7.

Rated 5 out of 5 stars

Life Changing

The reviews almost scared me away from this program, but I’m happy I did it anyway. I hadn’t worked out in years, I had no idea how to eat right, and I was exhausted all the time. I got the custom meal plan and the toned in 90 days program. These two things completely changed my life. It taught me how to eat right, plan my meals, and incorporate an exercise routine into my daily life. I lost 15 lbs the right way, and haven’t gained it back. I get comments all the time about how toned I look, and I have a 6 pack for the first time since I was doing gymnastics in middle school.
These two things marketing is really aggressive, but if you just pick the things that are really necessary, like a diet and exercise, there are no issues. Th customer service was incredibly responsive and I had no issue when I decided I was ready to cancel my custom meal plan.
This is definitely worth a try if you’re someone like me that had no idea how to eat right, was dependent on sugar, and didn’t even know where to begin to exercise to get results.

May 2, 2025
Unprompted review
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Reply from V Shred

Marissa, this is AMAZING!! 🙌 We’re so glad you gave it a shot—15 lbs down, feeling strong, and rocking a 6-pack?! Total transformation! 💪 Thanks for trusting the process and sharing such real, honest feedback. You’re proof that simple, consistent steps really do change everything! 🔥👏

Rated 1 out of 5 stars

Not cool

So, I reached out just to see what the fuss was all about, see if it worked, you know.
I scheduled my first visit and the guy never even showed up. I waited a while, called multiple times in the google meet, but every time it would time me out.
After 14 minutes, I figured he’s not gonna show and I should let them know. So I tried calling, don’t bother, you won’t get through. It just tells you to use their contact form online or their live chat. So I used the live chat, and let them know I wasn’t going to be using their service because he never showed up.
Then, right after I got off the phone, the automated girl called again (the same one that calls to confirm your meeting) to verify I’m me.. I say yes, then it hangs up?
So I reached back out to understand what the heck is going on, and she says that, oh, it looks like they’re trying to reach you but they’re having technical issues(by this time it’s already 10...) I told her to please let them know not to reach out anymore.

It was just an off putting experience.

July 31, 2025
Unprompted review
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Reply from V Shred

Thanks for taking the time to share this. We’re really sorry for the experience you had. It’s not the kind of first impression we want to leave, and we understand why you felt frustrated and let down.

We’ve escalated this issue to the proper department so it can be addressed directly. We truly appreciate your patience and look forward to making this right for you. If there’s anything else you need in the meantime, please don’t hesitate to reach out.

Rated 5 out of 5 stars
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Reply from V Shred

That’s so great to hear, thanks for sharing! We love knowing the product is making a difference for you. Keep up the awesome work and stay consistent, you’ve got this! Let us know if you ever need anything along the way.

Rated 5 out of 5 stars

Customer "service" was truly that!

Customer "service" was truly that!
Everyone with whom I dealt was courteous, knowledgeable and efficient.
Thank you!

July 29, 2025
Unprompted review
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Reply from V Shred

Hi Ken! Wow—thank you so much for the kind words! 💛 We’re so happy to hear that your experience with our customer service team was a great one.

We truly appreciate you taking the time to share this, and we’re always here if you need anything at all. Keep crushing it—you’ve got this! 🙌🔥

Rated 1 out of 5 stars

If getting in shape was easy, we’d all have six pack abs.

You pay, thinking you’re going to get the detailed information they’re soliciting only to find that you have to pay more money to get it while they also try to sell you more products. I understand that businesses are there to money but the way they do it is misleading and dishonest. The Internet is full of this kind of garbage and it’s a huge bummer. Don’t waste your money unless you have money to waste. There is no easy way to get in shape. If there was we’d all have six pack abs.

July 26, 2025
Unprompted review
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Reply from V Shred

Hi Chris, thanks for taking the time to share your feedback — we’re genuinely sorry to hear you feel misled. That’s never the experience we want for anyone.

Our goal is to provide a foundation for your fitness journey through our digital plans, with options to add more beneficial tools or support depending on your goals. That said, your concerns are absolutely valid, and we appreciate your feedback.

We understand that real results take time, effort, and clarity — and if you feel we missed the mark, we would love to discuss your experience. You can reach out to us at support@vshred.com or you can use our Live Chat system to speak with a live chat agent. You'll go to https://vshred.com/ and click the black "LIVE CHAT" button in the left corner of the page. Then you'll click on the "Chat with us" button to start a new chat session. Chat is available daily 24 hours a day, 7 days a week. We're here to help.

Thank you again for your honesty — it helps us improve and better serve our customers.

— The V Shred Team

Rated 1 out of 5 stars

No star review but the only fraud way to…

No star review, but the only way to write a complaint is to give them at least one star
Paid for the program $57.00 never received anything no email no program absolutely nothing
That’s pretty good sales pitch for the idiot with gorilla style sales pitches after watching ten of his never ending product scams hopefully this will keep people from getting into this scam
I also thought fraud was illegal but it goes to show you
The US court system is the new mafia every judge is Al Capone and every prosecutor and lawyer is the Tommy gun shooting you full of shit or holes and you don’t get too choose

July 10, 2025
Unprompted review
V Shred logo

Reply from V Shred

We appreciate you bringing this to our attention. Upon checking our system using the email and name provided, we are unable to locate an account. Please reach out to us directly via live chat on our website, send an email to support@vshred.com, or DM us on our official Facebook or Instagram page 24/7. Thank you for your feedback.

Rated 1 out of 5 stars

Do NOT do business with this company.

Really should have read reviews on this company before I even considered them. If you don’t read anything further than this, DO NOT do business with this company. I witnessed firsthand the aggressive upsell tactics used by this company. The salesman, JaMario Harris, even presented himself as a Christian only to use every sort of twist and pressure tactic to get me to move forward, and when he felt I wouldn’t, he blamed me for lack of motivation, lack of choice or decisionmaking, and then tried to guilt me into it by telling me I’ll never make progress in my weight loss if I don’t change. He accused me that my ego was what was standing in my way. He accused me of not really having enough money to pay for their product. Anything you tell them can and will be used against you to pressure you into purchasing upgrades. After he lied about me one too many times I hung up. He promptly canceled the appointment to make it look like it never happened. So dishonest. Don’t waste your time here. Do some research before you call!

Added 28 July 2025.
It seems very convenient to me that you say you cannot find me in your system. Well, I have a bunch of apology emails which also attempt to get me online with someone else who will want me to purchase an $8000 program. FYI their money back guarantee isn’t worth the paper electronic data it floats on. I have a copy of it and have found 100s of reviews from individuals who failed to get their money back. They simply have to claim that you didn’t follow their guidance and therefore you are not entitled to a refund. They can also treat you like crap to the point you want to leave the program but if you don’t finish out the 90 days, you have no hope in filing for a refund. I sincerely hope Dr. Drew does not realize what this company is doing with his name. This company is nasty to its core.

July 24, 2025
Unprompted review
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Reply from V Shred

Thank you for reaching out and leaving feedback. Unfortunately, we have been unable to find your account or any messages from you in our system. We have requested more information to identify your purchase. Please reply to the Trustpilot request for more information, so we can locate your purchase and assist you. If you would like to reach out to us directly, you may reach us via live chat on our website, send an email to support@vshred.com, or DM us on our official Facebook or Instagram page 24/7.

Rated 1 out of 5 stars

Run far, far away from this company!

In April 2025 I originally signed up for their meal plan. Then I had a call with them and they were trying to upgrade me to their VIP program where they sold me on getting customized support from a "Coach". The salesperson said: "You have nothing to lose because if you don't lose weight your money will be refunded." What a lie.

Yes they do have a refund policy which states:

In order to qualify for a refund, you must follow the custom training plan and meal plan I create for you, submit weekly measurements, complete weekly check-ins, take before and after photos every 2 weeks, and retain proof of email/App communications over the 12 week period. If no results are achieved based on measurement changes or before and after photos after 12 weeks, you have the right to request a refund.

I followed the program and completed all of the above requirements for the refund. My Coach was horrible and did nothing to help me lose weight. She didn't even care that as the weeks and months went on that my stats were not improving, when I voiced my concerns she did not think it was a big deal. At the end of 90 days my weight was the same (no pounds lost) and I actually GAINED 15 inches from their program.

So I submitted all the information to prove that I followed the program as instructed by my coach and requested a full refund. I have been in email battles with them ever since because they are not willing to honor their own policy and issue me a full refund. I paid $5k (for a year of coaching) and they only want to refund me $2k.

The only reason I am writing this review is to warn ANYONE who is thinking about their VIP program. PLEASE, don't sign up for it. This company lacks integrity and does not even comply with their own policy. My "coach" turned against me and lied to the company stating that she did not approve the exercises I was doing. This is what they did to find ME at fault with their policy. This company is clearly committing fraud and they need to be stopped from these actions. I truly hope my negative experience saves you money, stress and hassle.

UPDATE 7/28/25 Vshred’s response is incorrect. At no time did my Coach Jenna tell me I was not complying with her exercises. They knew of my health limitations before I signed up. It was supposed to be a customized program, which is what I was sold. My coach agreed to the modified exercises, ones that did not put additional pain on my joints or lower back. I did what she instructed. And now my coach is telling V Shred a different story. I want someone from upper management to contact me so that we can come to a fair resolution.

July 24, 2025
Unprompted review
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Reply from V Shred

Hello Shelly,

Thank you for taking the time to share your experience. We’re very sorry to hear that your time in the VIP Coaching Program did not meet your expectations and that you felt unsupported throughout your journey. That is never the experience we want for our clients, and we take your concerns seriously.

We understand how frustrating it must be to feel like you followed all program requirements without seeing the results you hoped for. After reviewing your account and refund request, our Resolution Team carefully evaluated the submitted documentation and confirmed that, while some program criteria were met, certain required components—including consistency with coach-approved workouts—did not meet the eligibility terms of the refund policy.

That said, we recognize your efforts and have already offered a partial refund as a good faith gesture. We regret that this did not fully align with your expectations, but we believe it was a fair resolution given the circumstances. However based off of your feedback another review of this situation will be done by our leadership to ensure the fairness of our decision and that we are following our policies. Once this review is done our team will be emailing you again.

We appreciate you taking the time to voice your concerns, and if there’s anything further we can do, our Resolution Team is still available to assist you.

Rated 1 out of 5 stars

My experience with Vshred

My experience with Vshred. I was excited to get it, excited to start! Got their nutritionist and got on a meal plan. Took the pills as directed. Even read chat groups where people doubled up to get optimum results. The first month, I gained a pound. I doubled up the second month and gained two pounds. It did nothing for me.
I reached out to them and wanted to exercise the Lifetime 100% money back Guarantee! They responded that it's only for the first 30 days. Anything after that is not and I can return all unopened bottles.
Pure crap tactics to get people to purchase. I responded that they need to take down the lifetime 100% guarantee and say what is actually covered. They responded that they will take that into consideration.
So people beware.

July 25, 2025
Unprompted review
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Reply from V Shred

Hello Taylor! We're sorry to hear about your experience and appreciate you sharing your feedback with us. It's important to us that our customers have a positive journey, and we're here to help. We understand how frustrating it can be when results don’t meet expectations. If you’d like, please chat with us on our website, vshred.com/help. You can also send us a direct message via our main social media pages or email us at support@vshred.com.
Your input is valuable, and we’ll consider it as we strive to improve. Keep pushing forward; we believe in your journey!

Rated 5 out of 5 stars

VShred's "Toned in 90 days" workout is…

VShred's "Toned in 90 days" workout is amazing !!! Only a 24min session per day, yet immensely pleasurable (endorphins activating, oxygenation, better bodily feelings), boosts vitality and mood in a way that felt miraculous to me.

No discipline exertion, it just felt so good and rewarding I wouldn't miss one daily session for any reason. My stress has reduced as well, as well as nightly eating to find sleep !

Great aspect : taylored to women, offering alternative positions to reduce difficulty if necessary. Plus he is very encouraging during each exercise, almost feels we're in a live training !

Great program, I highly recommend ! Thank you so much 🙏

July 22, 2025
Unprompted review
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Reply from V Shred

We're so thrilled to hear how much you're enjoying the "Toned in 90 Days" workout! 🌟 It's incredible to see how it's enhancing your vitality and mood. We designed this program with women in mind, and we're glad you appreciate the modifications and encouragement. Keep it up! 💪

Rated 1 out of 5 stars

If I could give this company no stars I…

If I could give this company no stars I would. As many have written here, I felt off-put by the pressure to constantly buy more. I also had a bad experience just getting started. They kept sending an email that was associated with my PayPal account, which is not the email I gave them initially. Trying to get them to refund me or even contact me was a nightmare. This page is asking for a customer number, but I have searched everywhere and haven't found one.

July 23, 2025
Unprompted review
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Reply from V Shred

Hi Linda,

I’m really sorry to hear about your experience—that sounds incredibly frustrating, especially when you were just trying to get started. I’ve gone ahead and made sure the proper team has been assigned to your case, and they’ll be reaching out within 48 hours to help get this sorted for you. Thanks for your patience, and again, I’m so sorry for the trouble!

Rated 5 out of 5 stars

I purchased a program to get me in shape!

I purchased a program to get me in shape through V Shred. I chose VShred because I trust Vince Sant to know what he is talking about. He lives his own advice and it shows. I was not ready to begin, however, and requested a refund. Every interaction I received after making the request was more than helpful. These people understand excellent customer service. I look forward to one day returning to this program. They are a class act!

July 19, 2025
Unprompted review
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Reply from V Shred

Hi Jeanne! Thank you so much for the kind words and the 5-star review! We’re so glad to hear that you had a positive experience with our team, even if now wasn’t the right time to start your journey. Your trust means the world to us, and we’ll be here to support you whenever you’re ready to jump back in. Wishing you all the best until then—and we can’t wait to have you back when the time is right! 💪✨

Rated 1 out of 5 stars

Their advertising is missleading, if not an outright scam.

My wife bought in through social media advertising. She was immediately hit with nonstop emails upselling other packages, was told to take a test to personalize her menu but couldn't complete it because the only way was to buy a much more expensive package. Then came the video meeting with a coach, who also, surprise, told her the "basic" package she bought wasn't right for her metabolism and that she needed one that, of course, cost 5 times more. Luckily, she played it smart and played along to get the refund for what she already paid making him think we would sign up for the more expensive package after another video meeting, which we will not be having, thanks.

V Shred - if your product is good, you don't need to mislead customers to make sales. You are painting yourselves as charlatans and scumbags. Maybe your system does work, but we will be looking for honest people to work with, and I hope everyone who reads this will do the same.

July 21, 2025
Unprompted review
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Reply from V Shred

We're really sorry to hear about your experience, and we appreciate you sharing your thoughts with us. It’s disappointing to know that we didn’t meet your expectations. We strive to provide valuable and honest service, and your feedback is essential in helping us improve.

Rated 3 out of 5 stars

I really did have a great experience…

I really did have a great experience with the program. I was committed to doing my all to obtain the goals that I personally wanted. I did not reach my goal within the first three months but I gave it my all and a ton of progress. Results will vary with everyone because its such a personal work. My coach was great and I put in the work. I learned a lot about myself and my habits and made great progress that I'm completely happy with. The reason I gave a three star rating is the customer service when I had a problem. the aggressive upselling was quite annoying. I gave in a purchased an additional three month program after some pressure and realized after I shouldn't have done that. I reached out and Vshred and I can came to an agreement. I was told it could take up to seven business days and it's been three weeks and I haven't received my refund. I have inquired twice in the past two weeks and crickets. We will see what happens next.

April 3, 2025
Unprompted review
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Reply from V Shred

Thank you so much for sharing your experience with us! We're thrilled to hear that you made great progress and learned a lot about yourself during the program. 🌟 We truly appreciate your feedback about our customer service and upselling; we’re constantly working to improve and your insights are invaluable. Please reach out to us again directly so we can ensure your refund is processed promptly. We're here to support you every step of the way!

Rated 5 out of 5 stars

They delivered

They delivered. No hassles at all. Easy peasy 👍😎

June 21, 2025
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Reply from V Shred

That's great to hear! We're glad the workout program worked well for you with no hassles. Keep up the good work! 💪👍😎

Rated 5 out of 5 stars

Ever Since I ordered the Fat Stack so…

Ever Since I ordered the Fat Stack so many people said you lost weight you look great A ++++++++++++ Products with good clean ingredients not to mention sleeping better as well

June 19, 2025
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Reply from V Shred

Wow, thank you so much for the fantastic review! 🎉 We’re thrilled to hear that the Fat Stack has made such a positive impact on your life and that you’re feeling great!

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