VSM pharmacy Reviews 

635
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 167 reviews, reviewers overwhelmingly had a great experience with this company. People repeatedly emphasize that the staff are exceptionally friendly, attentive, and welcoming during every single visit. Visitors note that scheduling appointments online or over the phone is remarkably easy, and medical services are delivered promptly without long waiting times. Though some customers returned for subsequent medical procedures, reviewers strongly highlighted the swift and professional care provided by the team. Reviewers appreciate the thorough explanations given during treatments, which effectively put nervous individuals completely at ease throughout the entire process. Consumers consistently express high satisfaction with the overall results and state they would happily return for any future healthcare needs.

What people talk about most

Service

Users describe positive interactions with service, highlighting the friendly and professional staff who make... See more

Staff

Consumers find staff to be exceptionally helpful and knowledgeable, frequently highlighting prompt and... See more

Booking process

Reviewers express great satisfaction with the booking process, frequently highlighting how easy and efficient... See more

User experience

Customers shared positive experiences regarding user experience, highlighting friendly staff and informative... See more

Customer service

Reviewers highlight high satisfaction regarding customer service, frequently praising professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Visited today for an ear micro-suctioning procedure after suffering various ear problems. Jirina fully explained how the procedure would be done & what to expect. The results after were amazing & alth... See more

Rated 5 out of 5 stars

This was my first experience using VSM pharmacy Frimley Road. I had an appointment at 0930 for a vaccination. The pharmacy was already busy but I was greeted warmly. In short the staff were friendly a... See more

Rated 5 out of 5 stars

Thank you so much to VSM Pharmacy, Jarina, and the entire staff for the excellent service. I truly appreciate the care and professionalism shown during my visit. I’ve been a customer for many... See more

Rated 5 out of 5 stars

Went for an appointment for ear wax removal which required a follow-up appointment. Both ladies I saw were very friendly and professional. Only a small pharmacy, but a good experience. Would certainly... See more


Company details

  1. Pharmacy

Written by the company

VSM pharmacy is a local pharmacy in Camberley, Surrey. Our dedicated team is committed to delivering outstanding services to the community.


Contact info

4.9

Excellent

TrustScore 5 out of 5

635 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.9

All reviews

(635)

166 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellence

The booking was very easy. We were reminded of the booking and the treatment for wax removal excellent. Nothing but high praise

September 18, 2026
Unprompted review
Rated 5 out of 5 stars

Ear micro-suction

Visited today for an ear micro-suctioning procedure after suffering various ear problems. Jirina fully explained how the procedure would be done & what to expect. The results after were amazing & although I need to return in a weeks time, this is not due to any issues with the pharmacy

September 16, 2026
Unprompted review
Rated 5 out of 5 stars

Travel Clinic in Camberley

Needed to find a local Travel Clinic for vaccinations, VSM Pharmacy came up in my search engine and checked the website for services provided.
I filled out my enquiry form and got a 30 minute consultation booked for the next day.
There is parking behind the shop, the Pharmacy staff are friendly, polite and efficient to complete paperwork before the consultation.
I met the Pharmacist who is super, knowledgeable and once we had established that the vaccination is the correct course for my requirements, administered effortlessly.
Very happy with the service and can highly recommend for any additional travel needs and other services in the private clinic.

September 10, 2026
Unprompted review
Rated 5 out of 5 stars

sebaceous wart treatment

Excellent Service .having a sebaceous wart removed. So easy to book
Professional
Julie was very attentive and caring.
I would highly recommend

August 1, 2026
Unprompted review
Rated 5 out of 5 stars

Travel and health advice

We had a great experience. We were put at ease and all our travel needs were discussed. A very supportive helpful and friendly consultant. We highly recommend making an appointment with VSM PHARMACY for your travel vaccinations.

August 14, 2026
Unprompted review
Rated 5 out of 5 stars

A brilliant chemist, with personalised service.

Opened at 9am and we were met promptly by Julie Mac - who explained the cryotherapy for my son's verucca. She was kind and ensured we had our questions answered. She applied the treatment and explained the after care.
My son was relaxed and put at ease.
The main chemist sold a wide range of goods, and we bought several other items as part of our visit.
A very cheerful practice, with kind and friendly ladies!

August 13, 2026
Unprompted review
Rated 5 out of 5 stars

Ears fixed

Great service with experienced pharmacists who sorted my blocked ears. Nice to be able to watch the TV on a lower volume!!

August 7, 2026
Unprompted review
Rated 5 out of 5 stars

The pharmacist was incredibly helpful

The pharmacist was incredibly helpful. She clearly explained what would happen during the ear cleaning process and provided support through a follow-up appointment, along with clear instructions for the interim period.

August 5, 2026
Unprompted review
Rated 5 out of 5 stars

Follow up cryotherapy treatment

I had follow up cryotherapy treatment. My wart was almost gone, but I felt it would benefit from another treatment. It was very easy to make an appointment and I was seen on time.
The lady who treated me was lovely and I would be happy to return if needed in the future.

August 1, 2026
Unprompted review

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