Vyne have been supplying me with all of my suprapubic catheter supplies for a couple of years now and I can't fault them. Online orders are easy to complete (even for an oldie like me!) and if you ca... See more
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Company details
Written by the company
We are the healthcare service grown for you. Order your prescriptions and buy your continence and ostomy products, all in one place, delivered directly to your door.
Here's a few reasons to like Vyne...
Written by the company

- Vyne Shop
- Home to the UK’s largest range of medical devices, available to buy online, all available with next day delivery.
- Vyne Prescriptions
- We can also fulfil your prescribed continence and stoma products, delivering them directly to your door.
- Years of specialist experience
- Offering decades of experience from our team of specialist nurses and healthcare professionals.
- Dedicated customer support
- We’re specialist at what we do, and we’re always here to help.
Contact info
Tennant Hall, Blenheim Grove, LS2 9ET, Leeds, United Kingdom
- 020 3987 7560
- hello@vyne.co.uk
- vyne.co.uk
Replied to 100% of negative reviews
Typically replies within 1 week
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Excellent service always on time and…
Excellent service always on time and packaged well can not fault at alll 5 stars
All good 👍10/10
Prompt service and good delivery date.
Super fast dispatch and safe delivery.
Just a very good service and quick…
Just a very good service and quick delivery cheers
it offers a great patient experience
They are easy to contact and the staff are very compassionate and understanding. It is very patient focused and offers a great service. And it is very easy to navigate your way on their website to place an order.
Product arrived as expected
Product arrived as expected. I'd suggest not using Royal Mail or change the standard of delivery as a week to wait was too long.
Amazing customer service and well organised process for ordering products.
Vyne have been supplying me with all of my suprapubic catheter supplies for a couple of years now and I can't fault them. Online orders are easy to complete (even for an oldie like me!) and if you call them, they answer the phones promptly and always provide great advice, checking with colleagues if they aren't sure about your enquiry. The order arrives swiftly and if you run short and need something urgently, they get onto it straight away. It is fantastic to have such great customer service every time.
Just all good service
Good products
Prompt delivery great products and good value, easy to order kept informed. Would recommend
Very easy to deal with and very prompt…
Very easy to deal with and very prompt delivery. Thank you 🙏
Staff are very helpful
Staff are very helpful, i spoke to a lady called Abbie and she listened to me and helped me that day .
You delivered the prder wothout any…
You delivered the prder wothout any problemsfor me.
Thank you
Easy to place order
Easy to place order, items came as ordered, prompt delivery, excellent service
Because you are the best
Because you are the best
In time for recived parcel and very nice and helpful people
Delivery was quick and the order was…
Delivery was quick and the order was exactly what I needed
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