Virtuzone Reviews 

101
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 68 reviews, reviewers had a great experience with this company. Customers frequently praise the incredibly helpful staff and the fast, efficient service that makes setting up a business in the region completely smooth and stress-free. Many people also appreciate the clear communication, professional guidance, and reliable ongoing support provided by the team throughout every single stage of the journey. However, some people mentioned frustrating issues with unexpected hidden fees, slow communication, and long waiting times just to get a basic response. Others also noted that different internal departments sometimes fail to coordinate effectively, leading to administrative delays, extra paperwork, and additional unexpected costs.

What people talk about most

Service

Reviewers highlight positive aspects of service, frequently expressing appreciation for the supportive, fast,... See more

Staff

Clients share satisfaction on staff, highlighting that team members are consistently supportive, helpful, and... See more

Customer service

Reviewers mention mixed feedback about customer service, with many customers praising dedicated staff members... See more

Response time

People report positive experiences with response time, frequently praising prompt answers and dedicated... See more

User experience

Users describe positive interactions with user experience, highlighting the level of guidance and ease of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I honestly can’t relate to the negative reviews. My experience has been nothing but positive. The entire team works incredibly hard, genuinely cares about every detail, and handles everything with... See more

Company replied

Rated 5 out of 5 stars

All about their people, Divya, Jessie, Leslie, Anna, Jason, so many to mention but great team and they execute well together

Company replied

Rated 5 out of 5 stars

Excellent timely service for my family’s golden visa. Benazir, Omar and Monica did an awesome job.

Company replied

Rated 5 out of 5 stars

Mark at Virtuzone has been an absolute credit to the Virtuzone business thought the process of arranging my Visa and associated documentation, to allow me to begin working in the UAE. The whole... See more

Company replied


Company details

  1. Business Management Consultant
  2. also in
  3. Business Administration Service
  4. Business and IT Consulting Agency
  5. Consultant
  6. Corporate Office

Written by the company

As the UAE’s leading company formation specialists, we provide a one-stop-shop solution for entrepreneurs who want to start a business in the UAE and for international companies looking to establish their presence here. Since 2009, we have assisted over 80,000 entrepreneurs from 180 countries in setting up their companies in the country. We handle all aspects of company formation, including trade licenses, visas, corporate bank account opening and liaising with government agencies on your behalf. Our dedicated team is ready to support you around the clock - 24/7. To help you focus on running your business, we offer a range of support services that take care of your daily operational needs.


Contact info

  • Old Town Island, Souk Al Bahar - Office 404, Building B, Al Saaha Offices - Burj Khalifa Blvd - District - Dubai, Dubai, U.A.E.

  • +97144578200
  • virtuzone.com

4.2

Great

TrustScore 4 out of 5

101 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(101)

68 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A really supportive and helpful and…

A really supportive and helpful and personalised service - thank you to the team.

September 14, 2026
Virtuzone logo

Reply from Virtuzone

Hello Anna thanks for giving us five stars. We're always happy and ready to support entrepreneurs like you, we look forward to our continued success together.

Have a great day.

Rated 5 out of 5 stars

Fast and reliable service as always…

Fast and reliable service as always from virtuzone. Jason, andrew and yuilya all assisted with my business set up.

September 17, 2026
Unprompted review
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Reply from Virtuzone

Thank you for your fantastic feedback! We’re delighted to hear that you experienced the fast and reliable service we strive to provide at Virtuzone.

We’re especially pleased to hear that Jason, Andrew, and Yuilya were able to support you throughout your business setup, we’ll be sure to share your kind words with the team.

Thank you for choosing Virtuzone Chris, we wish you every success with your new business in the UAE

Rated 1 out of 5 stars

Very disappointing experience with CT

Very disappointing experience with Virtuzone’s corporate tax filing service.

We paid the full fee upfront with the understanding that the required tax-related review and work would be carried out. After engagement, we were informed that the service did not include the necessary corrections and that an additional service would be required.

As a result, the required work was not completed, and we had to appoint another firm to do the job, resulting in additional costs and a loss of the money already paid.

The main issue is the lack of clarity regarding the scope of service before taking payment. This was a very frustrating experience and not what we understood we were paying for.

I would strongly recommend getting the exact scope of work in writing before paying Virtuzone upfront.

June 23, 2026
Unprompted review
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Reply from Virtuzone

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience with our Corporate Tax Filing service did not meet your expectations, particularly regarding the scope of work and any additional costs incurred.
We would appreciate the opportunity to review your engagement in detail, including the services originally agreed upon and the subsequent requirements identified by our team. We would appreciate it if you could a detailed email to feedback@virtuzone.com with more information and a member of or team will connect with you. Thank you.

Rated 5 out of 5 stars

Prompt response

Prompt response, right advice,
Thanks Jason

September 14, 2026
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Reply from Virtuzone

Hi Shivkumar, so thankful of the feedback and happy to assist you on your journey we look forward to supporting you again soon. Have a great day.

Rated 5 out of 5 stars

Timely and Professional Execution

Timely reminder, quick & easy payment execution, good team coordination

September 14, 2026
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Reply from Virtuzone

Hi Wahid, thank you for the valuable feedback regarding your recent experience with our team, we will ensure to let them know. Have a wonderful day.

Rated 5 out of 5 stars

Administartion request

Very happy with the approach and prompt response.

September 8, 2026
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Reply from Virtuzone

Thank you for giving us a 5-star review. It's our pleasure to support you and your business, we look forward to our continued success together.

Have a wonderful day.

Rated 5 out of 5 stars

being a customer since 2020

being a customer since 2020 ! Rahul and his colleagues are great

December 9, 2025
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Reply from Virtuzone

Thank you, Dario, for taking the time to share such a wonderful review for Rahul. Your kind feedback is truly appreciated and means a great deal to our team.

We would also like to thank you for being such a loyal and longstanding client. It is always a pleasure to assist you, and we very much look forward to welcoming you again and assisting you on your next occasion.

Wishing you a wonderful day ahead.

Rated 5 out of 5 stars

Excellent and efficient service

Excellent and efficient service

August 31, 2026
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Reply from Virtuzone

Hello Nayla we are pleased to hear that you had a positive experience with our team and our services. We look forward to supporting you further.

Have a wonderful day.

Rated 5 out of 5 stars

Your team has been very supportive

Your team has been very supportive, helpful, and well organized throughout the process.

August 17, 2026
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Reply from Virtuzone

We promise to do everything we can to keep providing you that same experience. Thank you so much for your feedback and we wish you all the continued success.

Rated 4 out of 5 stars

Louise was a great support to…

Louise was a great support to understand processes. It allows a smooth exécution.

August 13, 2026
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Reply from Virtuzone

Thank you very much for taking the time to drop us a review, Michael. Wish you all the continued success. Have a lovely day

Rated 5 out of 5 stars

Dedicated and professional account…

Dedicated and professional account manager, with prompt responses and excellent organization. Very reliable and a pleasure to work with.

August 12, 2026
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Reply from Virtuzone

Much appreciate the feedback. Thank you so much. We hope to have the opportunity to service your needs for many more years.

Rated 5 out of 5 stars

Dealing with Virtuezone and the team…

Dealing with Virtuezone and the team that assisted me was fast and efficient, and a special shout out for Jessie who I think did my residence card in record time, and to Amit who was invaluable in sorting all the corporate paperwork out.

August 10, 2026
Unprompted review
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Reply from Virtuzone

Thank you for your wonderful feedback! We’re delighted to hear that you found the Virtuzone team fast and efficient. A special thank you for recognising Jessie and Amit we’ll be sure to share your kind words with them. It’s fantastic to hear they were able to make the process as smooth as possible for you.

We truly appreciate your support!

Rated 5 out of 5 stars

Communicating clearly and proactively.

Communicating clearly and proactively.
Keeping me informed about each step of the process.
Setting realistic expectations for government-related timelines.
Moving my application forward efficiently.

August 5, 2026
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Reply from Virtuzone

Hello George thanks for giving us five stars. We're always happy and ready to support entrepreneurs like you, and we look forward to our continued success together. Have a fantastic week.

Rated 4 out of 5 stars

Timely responsive Digitalization…

Timely responsive Digitalization Communication

August 5, 2026
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Reply from Virtuzone

Thank you for the valuable feedback regarding your experience with Virtuzone, it is appreciated. We hope you have a wonderful day.

Rated 5 out of 5 stars

Handy, Helpful Handlers!

Prompt. Efficient. Helpful.

August 3, 2026
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Reply from Virtuzone

Hello Duleep, we are pleased to hear that you had a positive experience with our team and our services. We look forward to supporting you again on the future. Enjoy your day

Rated 5 out of 5 stars

I have been using Virtuzone for many…

I have been using Virtuzone for many years now. Sure I could probably don't cheaper but they take all the stress out of everything

August 4, 2026
Virtuzone logo

Reply from Virtuzone

Thank you for your continued trust and support over the years. We’re delighted to hear that Virtuzone helps take the stress out of managing your business. We truly appreciate your loyalty and look forward to supporting you for many more years to come. Have a great day

Rated 5 out of 5 stars

Fast and straight to the point!

Great experience

August 1, 2026
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Reply from Virtuzone

Hi Diego we’re grateful for your feedback. It’s our pleasure to provide the best possible service to each and every client. We look forward to the next time we can support you. Have a wonderful day.

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