I love this cruelty-free company's makeup. It is budget-friendly and beautifully packaged - as well as British! I buy a lot from them and from their sister company Technic, both online and in... See more
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Have been having issues with delivery tried to deliver once but they marked it as 3 times and are returning it but w7 are as easy to get hold of as the delivery company they use (evri) cant get a hold... See more
I never usually write reviews but I feel that the customer service W7 offered me went above and beyond this week! I received a damaged delivery (not their fault but fault of the courier) I wrote an em... See more
So my daughter spent her money on one of those face wash cookie pads. She used it and ended up with a little scratch, didn't think much of it until the next day when she came down screaming she h... See more
Company details
Information provided by various external sources
W7 Makeup & Cosmetics official website for Quality products at value for money prices. Free Shipping Available.
Contact info
United Kingdom
- w7makeup.co.uk
I ordered my favourite product from…
I ordered my favourite product from their online store and received delivery quickly and well packaged; however, there was a very easy mistake to make with the wrong shade being delivered instead. I emailed their customer support and was promptly offered a replacement and delivery. How an online store responds to its customers when there has been an error can make all the difference to the experience. My query was dealt with sincerely, quickly and efficiently, so I'll definitely be returning to their online store for future purchases, and I'd like to thank them for making the process to get in touch/query so simple.
November 3, 2022
Unprompted review
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Favourite makeup brand!
Wow, I love this brand! Ordered some bits because of the affordable price after seeing them on social media (cost of living am I right?) they arrived and I couldn’t be happier. Beautiful packaging, beautiful formulas everything sits on the face so well. Can’t recommend enough.
October 25, 2022
Unprompted review
Snapped piece of Needle in face cookie pad
So my daughter spent her money on one of those face wash cookie pads.
She used it and ended up with a little scratch, didn't think much of it until the next day when she came down screaming she had a little puncture hole in her face and it was bleeding. After checking the item I then discovered a snapped off piece of needle, obviously when the lining was being stitched it had snapped off and they just left it in the item...
After several emails to W7 providing pictures of the needle and my daughters puncture wound they are now completely ignoring my emails. No investigation done or anything...
Emailed again asking for some sort of update and yet again it was ignored.
Will also be posting this to social media.. customer service is appalling!
September 1, 2022
Unprompted review
Fabulous brand
I have ordered so much from here! I love all the products, really affordable and cruelty free, with a vegan range which is fabulous! 100% recommend to anyone looking for a new make up brand !
August 5, 2021
Unprompted review
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I ordered some black nail polish
I ordered some black nail polish, and I messed up with my address. I emailed customer service, and sally ended up changing the address on it. Thankyou so much !! :)
Easy to get in contact with, easy to find, a good trustworthy site, with real customer service!
December 16, 2020
Unprompted review
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