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Review summary

Created with AI, based on recent reviews

Looking at 76 reviews, reviewers overwhelmingly had a great experience with this company. Many customers find the service to be incredibly helpful, especially during times of financial need, appreciating its ease and reliability. The application process is consistently described as quick, simple, and efficient, with funds often deposited into accounts within minutes. People also praise the app for its smooth, frictionless user experience and fast payment options, making it a convenient tool for accessing funds. However, some customers also noted significant issues with customer service, describing it as terrible, hopeless, and unresponsive, often providing generic or AI-generated replies that don't address their concerns. There are also reports of unexpected declines in eligibility despite a good payment history, difficulties with bank account linking, and concerns about the company's practices regarding payment collection, with some feeling left in difficult financial situations.

What people talk about most

Payment

Reviewers mention ambiguous feedback about payment, with some customers reporting extremely fast cash and... See more

Service

Customers had ambiguous experiences with service, with many praising its speed, efficiency, and helpfulness,... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the application process easy,... See more

Application

People report ambiguous experiences with the app, with many praising its ease of use, fast loan applications,... See more

Customer service

Users describe negative interactions with customer service, with many reviewers finding it to be hopeless and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

All comes in handy to have this advance pay service towards your salary when you are hit with so many bills and medicals . I have been availing this service for quite some time now and never was disap... See more

Rated 5 out of 5 stars

The best in the business they make it easy to get an advance and even easier to get additional funds if available would recommend to anyone wanting quick cash


Company details

  1. Alternative Financial Service
  2. Financial Institution
  3. Money Order Service
  4. Non-Bank Financial Service
  5. Payment Service
  6. Payroll Service

Written by the company

We’re giving everyday Australians real-time access to their wages and trying to improve their financial well-being. The latest way we give back to our customers. Wagepays’ mission is to provide everyday Australians with real-time access to their wages to enhance their financial well-being. We are now taking this to a new level by being Australia’s first Wage Advance provider to offer a reward points program. Apply Today: https://m.wagepay.com.au/?source=googleone


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 56% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Got me out of a jam and only cost me…

Got me out of a jam and only cost me like $7.00 dollars on top of what I owed had the cash within hours

October 4, 2024
Unprompted review
Wagepay logo

Reply from Wagepay

Thank you for your review! We’re thrilled to hear that we could help you in a time of need and provide you with quick access to cash. Our goal is to make the process as convenient and affordable as possible for our customers. If you ever need assistance again or have any questions, please don’t hesitate to reach out!

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Rated 5 out of 5 stars

Very convinient

November 2, 2024
Unprompted review
Wagepay logo

Reply from Wagepay

Thank you for your feedback! We’re delighted to hear that you found our service quick and easy. We strive to provide a seamless experience for all our customers, and your satisfaction is our top priority. If you have any further suggestions or need assistance, please don’t hesitate to reach out.

Rated 5 out of 5 stars

Amazing service

Amazing service, the payment reached my account within seconds, highly recommend.

October 29, 2024
Unprompted review
Wagepay logo

Reply from Wagepay

Thank you so much for your kind words! We are delighted to hear that you had such a positive experience with our service and that the payment was delivered promptly. Your recommendation means a lot to us, and we strive to provide the best service possible. If you have any further questions or need assistance in the future, please don’t hesitate to reach out!

Rated 5 out of 5 stars

Excellent work

Excellent work

November 2, 2024
Unprompted review
Wagepay logo

Reply from Wagepay

Thank you for your feedback! We’re delighted to hear that you found our service quick and easy. We strive to provide a seamless experience for all our customers, and your satisfaction is our top priority. If you have any further suggestions or need assistance, please don’t hesitate to reach out.

Rated 5 out of 5 stars

Easy process

Was an easy process to apply for funds and money was in my account within 10 secs once approved

November 1, 2024
Unprompted review
Wagepay logo

Reply from Wagepay

Thank you for your feedback! We’re thrilled to hear that you found the application process easy and that your funds were transferred so quickly. Our team works hard to ensure a seamless experience for our customers. If you need assistance in the future or have any questions, please feel free to reach out.

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Rated 5 out of 5 stars

Very easy

Very easy always when i need it the most. Thanks again wagepay

November 2, 2024
Unprompted review
Wagepay logo

Reply from Wagepay

Thank you for your wonderful review! We’re so glad to hear that our service has consistently met your needs, especially in times of urgency. Your appreciation means a lot to us, and we’re here to help whenever you need assistance. If you have any further questions or require support in the future, please don’t hesitate to reach out!

Rated 5 out of 5 stars

Excellent service for when emergency strikes

Excellent service for when emergency strikes! Had to get in touch with customer support and very prompt response time and top quality care. Would highly recommend!

November 2, 2024
Unprompted review
Wagepay logo

Reply from Wagepay

Thank you for your wonderful review! We’re so glad to hear that our service has consistently met your needs, especially in times of urgency. Your appreciation means a lot to us, and we’re here to help whenever you need assistance. If you have any further questions or require support in the future, please don’t hesitate to reach out!

Rated 5 out of 5 stars

Great online service

Great online service. Money in account same day

October 24, 2024
Unprompted review
Wagepay logo

Reply from Wagepay

Thank you for your feedback! We’re delighted to hear that you found our service quick and easy. We strive to provide a seamless experience for all our customers, and your satisfaction is our top priority. If you have any further suggestions or need assistance, please don’t hesitate to reach out.

Rated 5 out of 5 stars

great service

great service, easy to use

November 1, 2024
Unprompted review
Wagepay logo

Reply from Wagepay

Thank you for your feedback! We’re delighted to hear that you found our service quick and easy. We strive to provide a seamless experience for all our customers, and your satisfaction is our top priority. If you have any further suggestions or need assistance, please don’t hesitate to reach out.

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Rated 5 out of 5 stars

Very reliable and customer service are…

Very reliable and customer service are informative and fix problems promptly.

They provide step by step solutions.
Very simple and easy to follow.

October 17, 2024
Unprompted review
Wagepay logo

Reply from Wagepay

Thank you for your wonderful review! We’re so glad to hear that our service has consistently met your needs, especially in times of urgency. Your appreciation means a lot to us, and we’re here to help whenever you need assistance. If you have any further questions or require support in the future, please don’t hesitate to reach out!

Rated 5 out of 5 stars

Always fast and reliable

Always fast and reliable! Thanks wagepay

October 31, 2024
Unprompted review
Wagepay logo

Reply from Wagepay

Thank you for your feedback! We’re delighted to hear that you found our service quick and easy. We strive to provide a seamless experience for all our customers, and your satisfaction is our top priority. If you have any further suggestions or need assistance, please don’t hesitate to reach out.

Rated 5 out of 5 stars

It’s great always quick and easy when…

It’s great always quick and easy when you need fast cash

October 31, 2024
Unprompted review
Wagepay logo

Reply from Wagepay

Thank you for your wonderful review! We’re so glad to hear that our service has consistently met your needs, especially in times of urgency. Your appreciation means a lot to us, and we’re here to help whenever you need assistance. If you have any further questions or require support in the future, please don’t hesitate to reach out!

Rated 5 out of 5 stars

Very fast and useful 👌

Very fast and useful 👌

October 31, 2024
Unprompted review
Wagepay logo

Reply from Wagepay

Thank you for your feedback! We’re delighted to hear that you found our service quick and easy. We strive to provide a seamless experience for all our customers, and your satisfaction is our top priority. If you have any further suggestions or need assistance, please don’t hesitate to reach out.

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Rated 5 out of 5 stars

Reliable

Highly recommended

October 31, 2024
Unprompted review
Wagepay logo

Reply from Wagepay

Thank you for your feedback! We’re delighted to hear that you found our service quick and easy. We strive to provide a seamless experience for all our customers, and your satisfaction is our top priority. If you have any further suggestions or need assistance, please don’t hesitate to reach out.

Rated 5 out of 5 stars

Great sevice and very helpfull

October 31, 2024
Unprompted review
Wagepay logo

Reply from Wagepay

Thank you for your feedback! We’re delighted to hear that you found our service quick and easy. We strive to provide a seamless experience for all our customers, and your satisfaction is our top priority. If you have any further suggestions or need assistance, please don’t hesitate to reach out.

Rated 5 out of 5 stars

A great service

A great service, easy to use and no fuss! Highly recommend 👍

October 30, 2024
Unprompted review
Wagepay logo

Reply from Wagepay

Thank you for your fantastic feedback! We’re thrilled to hear that you found our sign-up process straightforward and that our system made it easy for you to access funds without the hassle of repeated uploads. We strive to simplify the experience for our customers, and it’s great to know that we’ve succeeded. If you have any further questions or need assistance, please don’t hesitate to reach out!

Rated 5 out of 5 stars

Easy to access and very helpfull

October 30, 2024
Unprompted review
Wagepay logo

Reply from Wagepay

Thank you for your feedback! We’re delighted to hear that you found our service quick and easy. We strive to provide a seamless experience for all our customers, and your satisfaction is our top priority. If you have any further suggestions or need assistance, please don’t hesitate to reach out.

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Rated 5 out of 5 stars

Great and honest service provider

Great and honest service provider

October 30, 2024
Unprompted review
Wagepay logo

Reply from Wagepay

Thank you for your feedback! We’re delighted to hear that you found our service quick and easy. We strive to provide a seamless experience for all our customers, and your satisfaction is our top priority. If you have any further suggestions or need assistance, please don’t hesitate to reach out.

Rated 5 out of 5 stars

Very Helpful

Great being able to to get a loan at short notice, low fee helps would highly recommend.

October 30, 2024
Unprompted review
Wagepay logo

Reply from Wagepay

Thank you for your fantastic feedback! We’re thrilled to hear that you found our sign-up process straightforward and that our system made it easy for you to access funds without the hassle of repeated uploads. We strive to simplify the experience for our customers, and it’s great to know that we’ve succeeded. If you have any further questions or need assistance, please don’t hesitate to reach out!

Rated 5 out of 5 stars

Easy

Easy, no hidden fees and trusting, great to have in your back pocket in times of need.

October 30, 2024
Unprompted review
Wagepay logo

Reply from Wagepay

Thank you for your wonderful review! We’re so glad to hear that our service has consistently met your needs, especially in times of urgency. Your appreciation means a lot to us, and we’re here to help whenever you need assistance. If you have any further questions or require support in the future, please don’t hesitate to reach out!

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