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Review summary

Created with AI, based on recent reviews

Looking at 76 reviews, reviewers overwhelmingly had a great experience with this company. Many customers find the service to be incredibly helpful, especially during times of financial need, appreciating its ease and reliability. The application process is consistently described as quick, simple, and efficient, with funds often deposited into accounts within minutes. People also praise the app for its smooth, frictionless user experience and fast payment options, making it a convenient tool for accessing funds. However, some customers also noted significant issues with customer service, describing it as terrible, hopeless, and unresponsive, often providing generic or AI-generated replies that don't address their concerns. There are also reports of unexpected declines in eligibility despite a good payment history, difficulties with bank account linking, and concerns about the company's practices regarding payment collection, with some feeling left in difficult financial situations.

What people talk about most

Payment

Reviewers mention ambiguous feedback about payment, with some customers reporting extremely fast cash and... See more

Service

Customers had ambiguous experiences with service, with many praising its speed, efficiency, and helpfulness,... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the application process easy,... See more

Application

People report ambiguous experiences with the app, with many praising its ease of use, fast loan applications,... See more

Customer service

Users describe negative interactions with customer service, with many reviewers finding it to be hopeless and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

All comes in handy to have this advance pay service towards your salary when you are hit with so many bills and medicals . I have been availing this service for quite some time now and never was disap... See more

Rated 5 out of 5 stars

The best in the business they make it easy to get an advance and even easier to get additional funds if available would recommend to anyone wanting quick cash


Company details

  1. Alternative Financial Service
  2. Financial Institution
  3. Money Order Service
  4. Non-Bank Financial Service
  5. Payment Service
  6. Payroll Service

Written by the company

We’re giving everyday Australians real-time access to their wages and trying to improve their financial well-being. The latest way we give back to our customers. Wagepays’ mission is to provide everyday Australians with real-time access to their wages to enhance their financial well-being. We are now taking this to a new level by being Australia’s first Wage Advance provider to offer a reward points program. Apply Today: https://m.wagepay.com.au/?source=googleone


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 56% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

Repeat of Quality

This was the second time I called upon Wagepay to help me out of a sticky situation, A repeat experience of the first time accessing their service. Concise, smooth and rapid. I can't heap enough praise on these guys. Thanks for assisting me again, in addition, I absolutely appreciate your responsible outlook as a short term lender, both in the amount I borrowed, the period allowed to repay and not to mention, charging only a small and reasonable fee for doing so.

October 14, 2024
Unprompted review
Wagepay logo

Reply from Wagepay

Thank you so much for your kind words and for choosing Wagepay once again! We’re thrilled to hear that your experience was just as smooth and rapid as the first time. It’s our priority to provide a responsible lending service that meets our customers’ needs, and we’re glad you appreciate our approach. Your praise motivates us to continue delivering the best service possible. If you need assistance in the future, please don’t hesitate to reach out. We’re here to help!

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Rated 5 out of 5 stars

Easy

Easy, convenient

October 24, 2024
Unprompted review
Wagepay logo

Reply from Wagepay

Thank you for your feedback! We’re delighted to hear that you found our service quick and easy. We strive to provide a seamless experience for all our customers, and your satisfaction is our top priority. If you have any further suggestions or need assistance, please don’t hesitate to reach out.

Rated 5 out of 5 stars

So quick and easy to apply and the…

So quick and easy to apply and the funds came through instantly! Thanks Wagepay

October 23, 2024
Unprompted review
Wagepay logo

Reply from Wagepay

Thank you for your wonderful feedback! We’re delighted to hear that you found the application process quick and easy, and that your funds were delivered instantly. Our goal is to provide a seamless experience for our customers, and we’re glad to know we met your expectations. If you need assistance in the future, please don’t hesitate to reach out. We’re here to help!

Rated 5 out of 5 stars

Fast and easy

October 22, 2024
Unprompted review
Wagepay logo

Reply from Wagepay

Thank you for your feedback! We’re delighted to hear that you found our service quick and easy. We strive to provide a seamless experience for all our customers, and your satisfaction is our top priority. If you have any further suggestions or need assistance, please don’t hesitate to reach out.

Rated 5 out of 5 stars

Wagepay has saved me many times

Wagepay has saved me many times. Has allowed me to not stress so much having the knowledge that if I need funds, wagepay can help me out.

October 21, 2024
Unprompted review
Wagepay logo

Reply from Wagepay

Thank you for your heartfelt review! We’re so glad to hear that Wagepay has been a reliable resource for you during times of need. Our goal is to provide peace of mind for our customers, and it’s rewarding to know we’ve helped alleviate your stress. If you ever need assistance again or have any questions, please don’t hesitate to reach out. We’re always here to support you!

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Rated 5 out of 5 stars

Easy

Easy, simple and very straight forward
Would recommend.

October 24, 2024
Unprompted review
Wagepay logo

Reply from Wagepay

Thank you for your feedback! We’re delighted to hear that you found our service quick and easy. We strive to provide a seamless experience for all our customers, and your satisfaction is our top priority. If you have any further suggestions or need assistance, please don’t hesitate to reach out.

Rated 5 out of 5 stars

So quick and easy to apply and the…

So quick and easy to apply and the funds came through almost instantly! Couldn’t be happier with Wagepay

October 21, 2024
Unprompted review
Wagepay logo

Reply from Wagepay

Thank you for your fantastic feedback! We’re thrilled to hear that you found the application process quick and easy, and that your funds were delivered almost instantly. Your happiness is our priority, and we’re delighted to have met your expectations. If you have any questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help!

Rated 5 out of 5 stars

Fast easy to use.

Fast easy to use.

October 23, 2024
Unprompted review
Wagepay logo

Reply from Wagepay

Thank you for your feedback! We’re delighted to hear that you found our service quick and easy. We strive to provide a seamless experience for all our customers, and your satisfaction is our top priority. If you have any further suggestions or need assistance, please don’t hesitate to reach out.

Rated 5 out of 5 stars

The service fast and excellent when i…

The service fast and excellent when i needed it the most definitely be using it again!

October 14, 2024
Unprompted review
Wagepay logo

Reply from Wagepay

Thank you for your fantastic feedback! We’re thrilled to hear that you found the application process quick and easy, and that your funds were delivered almost instantly. Your happiness is our priority, and we’re delighted to have met your expectations. If you have any questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help!

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Rated 5 out of 5 stars

Great service very quick with payments

Great service very quick with payments. Can pay loan off early which I great.

October 23, 2024
Unprompted review
Wagepay logo

Reply from Wagepay

Thank you for your kind words! We’re thrilled to hear that you had a positive experience with our communication and that everything was planned out to meet your needs. It’s our goal to provide the best support possible, and we’re glad we could help you. If you ever need assistance in the future, please don’t hesitate to reach out. We’re here to support you!

Rated 5 out of 5 stars

Wagepay

Wagepay, were there when I really needed help, the process was fast and efficient and the money was in my bank within minutes. Thanks wagepay, will definitely be using you again in time of need.

October 11, 2024
Unprompted review
Wagepay logo

Reply from Wagepay

Thank you for your wonderful review! We’re so glad to hear that we were able to assist you when you needed help the most. It’s fantastic to know that you found our process fast and efficient, and that your funds arrived quickly. We truly appreciate your trust in us, and we look forward to supporting you again in the future. If you ever need anything, please don’t hesitate to reach out!

Rated 5 out of 5 stars

App is easy to use

App is easy to use, option to withdraw money if half the payment is paid off, easy to pay off and money deposited quickly

October 18, 2024
Unprompted review
Wagepay logo

Reply from Wagepay

Thank you for your positive feedback! We’re thrilled to hear that you find our app easy to use and that the features, such as the option to withdraw funds after paying off half, have made your experience even better. We aim to ensure quick deposits and a seamless repayment process for our customers. If you have any further questions or need assistance, please feel free to reach out. We’re here to help!

Rated 5 out of 5 stars

They made it so easier to withdraw…

They made it so easier to withdraw money when needed the most . I absolutely love this app and suggest everyone to try it .

October 20, 2024
Unprompted review
Wagepay logo

Reply from Wagepay

Thank you for your enthusiastic review! We’re delighted to hear that you find our app easy to use for withdrawals, especially during times of need. Your recommendation means a lot to us, and we’re thrilled that you love our service. If you ever have any questions or need assistance, please don’t hesitate to reach out. We’re always here to help!

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Rated 5 out of 5 stars

Many thanks wage pay

Many thanks wage pay, you have helped me a lot in times Financial need. Transfer of cash is instant and fast. Repayment is flexible too. Thumps up

October 23, 2024
Unprompted review
Wagepay logo

Reply from Wagepay

Thank you for your kind words! We’re thrilled to hear that we’ve been able to assist you during your times of financial need. It’s great to know that you find our cash transfers instant and fast, along with the flexible repayment options. Your support and feedback mean a lot to us. If you need any assistance in the future, please don’t hesitate to reach out. We’re here to help!

Rated 5 out of 5 stars

Absolutely amazing

This really helped me, it was so quick and easy and the funds were deposited straight way, I didn’t feel overwhelmed with loads of paper work! I definitely recommend this to anyone looking for a payday advance! Great job guys!

October 21, 2024
Unprompted review
Wagepay logo

Reply from Wagepay

Thank you for your wonderful feedback! We’re delighted to hear that our service made a positive impact during your time of need. It’s fantastic to know that you found the process quick and easy, and that the funds were deposited promptly without the stress of excessive paperwork. Your recommendation means the world to us, and we truly appreciate your support. If you need assistance again in the future, please don’t hesitate to reach out. We’re here to help!

Rated 5 out of 5 stars

Good communications with customer and…

Good communications with customer and everything plan out correctly and helping us out alot. Thank you.

October 22, 2024
Unprompted review
Wagepay logo

Reply from Wagepay

Thank you for your kind words! We’re thrilled to hear that you had a positive experience with our communication and that everything was planned out to meet your needs. It’s our goal to provide the best support possible, and we’re glad we could help you. If you ever need assistance in the future, please don’t hesitate to reach out. We’re here to support you!

Rated 5 out of 5 stars

Relly good when you're in a pinch!!!

October 14, 2024
Unprompted review
Wagepay logo

Reply from Wagepay

Thank you for your feedback! We’re delighted to hear that you found our service quick and easy. We strive to provide a seamless experience for all our customers, and your satisfaction is our top priority. If you have any further suggestions or need assistance, please don’t hesitate to reach out.

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Rated 5 out of 5 stars

Very easy to access funds when needed

Very easy to access funds when needed

October 21, 2024
Unprompted review
Wagepay logo

Reply from Wagepay

Thank you for your feedback! We’re delighted to hear that you found our service quick and easy. We strive to provide a seamless experience for all our customers, and your satisfaction is our top priority. If you have any further suggestions or need assistance, please don’t hesitate to reach out.

Rated 5 out of 5 stars

Made multiple withdrawals

Made multiple withdrawals, saves you when in need of fast cash!!! V good application and v trustworthy

October 21, 2024
Unprompted review
Wagepay logo

Reply from Wagepay

Thank you for your wonderful review! We’re so glad to hear that our service has consistently met your needs, especially in times of urgency. Your appreciation means a lot to us, and we’re here to help whenever you need assistance. If you have any further questions or require support in the future, please don’t hesitate to reach out!

Rated 5 out of 5 stars

Wage pay are just fantastic no problem…

Wage pay are just fantastic no problem with them at all , your great we pay x

October 21, 2024
Unprompted review
Wagepay logo

Reply from Wagepay

Thank you for your wonderful review! We’re so glad to hear that our service has consistently met your needs, especially in times of urgency. Your appreciation means a lot to us, and we’re here to help whenever you need assistance. If you have any further questions or require support in the future, please don’t hesitate to reach out!

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