WaggingRights Reviews 399

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the product and its quality, highlighting its excellent construction and the comfort it provides for their pets. Many people appreciate the thoughtful design and the secure feeling it offers during car journeys, with some noting its versatility as both a car seat and a regular dog bed. However, some customers experienced significant delays with delivery and order fulfillment, which caused frustration. While some reviewers noted prompt communication and updates regarding these delays, others found the response times inconsistent or the information misleading, particularly concerning initial delivery expectations. A few other people also felt that the product's security features, such as the attachment straps and buckles, could be improved for heavier use or in the event of a serious impact.

What people talk about most

Product

Customers had positive experiences with product quality. Many reviewers praise the high quality, sturdy... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality and... See more

Delivery service

People report ambiguous experiences with delivery service. Many customers experienced significant delays,... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers experienced significant delays, with some... See more

Response time

Reviewers mention ambiguous feedback about response times. Many customers experienced lengthy delays and long... See more

Based on these reviews

Rated 4 out of 5 stars

I ordered this for my cocker spaniel who doesn’t have a problem travelling in the car but thought it would be more comfortable for her. Initially she wasn’t sure but on the second or third time she... See more

Rated 4 out of 5 stars

The bed when it came is incredible! Beautifully made , it makes sure your pup is wonderfully comfy and safe. Really glad I bought it. I ordered it early February, it arrived end of March. A long wait... See more

Rated 4 out of 5 stars

Although there were problems with time in delivery the company kept us posted and apologised at every step. The bed, when it arrived, couldn't have been better. Our dog loves it. We now feel happy ab... See more

Rated 4 out of 5 stars

The bed is great quality and exactly what we wanted. The delay in the shipment was frustrating but was dealt with efficiently and the communication was very good throughout. Well worth the wait!


4.1

Great

TrustScore 4 out of 5

399 reviews

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Replied to 14% of negative reviews

Typically replies within 48 hours

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Rated 3 out of 5 stars

Decent product but poor delivery timing

As many other people have said, it was disappointing that the product was advertised as next day delivery and took ages to come. It’s a shame there was no instructions although it was easy enough to assemble. My dog doesn’t love but doesn’t hate it. Probably cos she’s locked in!
Quality is decent but not sure if it’s worth the ££. Time will tell. I’m hopeful.

I genuinely wish Max and the company the best but they should have been honest about the timings on delivery. In hindsight I would have never ordered if I knew it would take so long for delivery as was driving home to Scotland and needed it asap. I feel bad as I want to support a new business but I think it looks like it grew too quickly and they couldn’t keep up with demand.

I emailed and got an apology from Max which was a nice touch. But I think they could’ve offered more as an apology for a product I paid a fair amount of money for and waited a long time. I would say to Max, just be honest with customers don’t lie about next day delivery when it’s going to take a few months.
I haven’t returned it as I want them to be a success and like I said it seems decent quality. I wish you the best. But please learn from the negative reviews. And a fold down water bowl doesn’t help as a freebie when you think you have been scammed! I think this was likely a massive worry from a lot of customers. The instagram update with the delivery to your warehouse was helpful I must say and calmed my nerves.
Just try and not over promise on what can’t be delivered I would say. But genuinely wish you all the best x

March 26, 2026
Unprompted review
Rated 4 out of 5 stars

Honest review….XXL bed

Honest review….. ordered my XXL in December, all emails sent about where is my order were answered. My order turned up end of March.

On my 1st use the restraint inside the bed came away from the stitching when I opened the van door and my dog pulled to greet me…. Rather that way than having an accident and finding out it broke during a shunt.

I was personally called by Max with options on a fix. This was to add another restraint via the D-ring or be refunded. I was sent 2 new restraints to fit to the D-Rings.

Despite the length of time and a quality issue I stuck with the bed as comparing it to some others the quality was actually good.

Hopefully going forward they will take the opportunity to increase the quality of the leashes and stitching.

I could complain, but all my correspondence was answered, they were willing to help sort out the broken leash issue for me. Yes it was frustrating but what isn’t these days.

Yes I would but another but would like to see the quality improved in this area. Hopefully Waggingrights take on board the issue and resolve it on a V3.

There are a few reviews on long lead times, understandable people are disappointed with that but not a big deal.

All in all my dogs love the bed, it is now safely fitted in the van with Isofix and leash restraints. Thanks to Waggingrights.

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic product

Geeat product. Had changed our travelling with our cockapoo who is much mote settled and comfortable since we installed the wagging rights dog bed. He feels safe and appears much more relaxed than ever before when in the car. Max responded quickly to all my emails and kept me well informed.

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Delighted…

We ordered the bed for our Cocker Spaniel who hates being in the car. We used the bed in the house first so he could get used to it. Now he is very happy to sit in the bed on long journeys. I definitely recommend this product.

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

COMFY PET BED

I bought one of these beds for my beautiful dog and I’m so impressed with the quality. Once it’s fully puffed out, it’s really thick, supportive, and looks incredibly comfortable.

My Vizsla (who is definitely a bit of a prince!) absolutely loves it and settled straight in. It feels well-made and durable, and you can tell it’s been designed with comfort in mind.

Really pleased with this purchase and would definitely recommend to other dog owners!

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Although my order was delayed

Although my order was delayed. The owner personally contacted everyone who were having issues. This personal touch is amazing. I'm grateful for the constant updates. When I got my travel bed it was definitely worth the wait the quality is unmatched 👌.

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Well made

Well made. Stays secure in the car. I like both isofix and also fixes around the headrest. This helps keep the seat in place. The dogs love it.

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Really happy with the product

Really happy with the product. It’s sturdy and very good quality. There was a delay with shipping but customer service was quick to respond to any queries. Would definitely buy from here again

March 26, 2026
Unprompted review
Rated 4 out of 5 stars

Happy customer in the end

Max (the founder of WaggingRights) offered good communication when chasing the delayed delivery of our Dog Dock V2. However lessons learnt should be to contact customers first to explain and offer refunds to ease any anxiety being felt by the customer. Having said that, we love the Dog Dock V2 and so does our 6 month old Tibetan Terrier! Great product, easy to clean, well made and does what it says on the tin! Happy customer in the end. Thanks Max!

March 30, 2026
Unprompted review
Rated 4 out of 5 stars

Worth every penny!

Weve had similar style dog bed for the car before but it only lasted 12 months. This bed is so much better ! I can tell the difference in quality. Yes its expensive but its worth every penny. We got the XL for our medium 25kg golden doodle and its perfect for him. Its easy to carry and its fits perfectly on the back seat , cocooning him. Like others, ive found the ISO fix a bit stiff to get on and off , so have taken to not using them. This is a really great product and importantly the pooch loves it. Ive dropped a star because of the challenges Max had with the supply chain and the wait was long. Its a new business with a great product 👌. Communication during the delays was great.

March 16, 2026
Unprompted review
Rated 4 out of 5 stars

I have to say this product is great…

I have to say this product is great really nice material and my dog loves it and you can see it is put together so well… the only problem I had was a few weeks delay in me receiving it other than that great product !!!

March 25, 2026
Unprompted review
Rated 5 out of 5 stars

Although the wait for the beds to…

Although the wait for the beds to arrive was long once they came I couldn’t be happier. Once I opened the vacuum packed cushions I fluffed them up and left them for a day before another fluff up. The beds were very easy to put together you are literally placing the cushions inside the zipped sections, add the straps and you’re good to go. My new puppy loves her new seat and is very secure in the car that I don’t worry about her whilst driving, my older dog hates to travel but this seat must make him feel better because he doesn’t cry like he used to. The Isofix is a brilliant extra bit of safety, I would recommend and would order from this company again.

April 17, 2026
Unprompted review
Rated 1 out of 5 stars

The dog bed arrived faulty

The dog bed arrived faulty. The cushions are unusable. Max promised a replacement. The replacement cushions never arrived and 4 weeks later Max is igroning my emails. Please don't waste your money.
Bad reviews are blocked on sites Wagging Rights can remove.

April 16, 2026
Unprompted review
Rated 4 out of 5 stars

Good new business.

When I received the item I was pleasantly surprised as it is very good quality and a good set up for assembling. The right size and very safe for travel.
I was a customer that had to wait for a month for delivery but when enquired was reassured and very politely and professionally done.
You have to understand that sometimes in business particular a new one things don’t always go smoothly.

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ – A Game Changer for Dog Safety

I recently purchased this dog car seat after researching the best ways to keep my pup safe and comfortable on the road, and I couldn't be happier with the decision.
The Product
The quality of the seat is fantastic. You can tell immediately that it’s built with high-grade materials—the cushioning is plush enough for long naps, but the base and straps feel incredibly secure, plus the ISO fix points give me extra peace of mind about the safety of my pup.
Installation: It was surprisingly easy to set up. It fits snugly into the seat and doesn't slide around during turns.
Safety: The tether system gives me real peace of mind knowing my dog is restrained but not restricted.
Comfort: My dog, who used to be a bit anxious in the car, settled down almost instantly. It’s clearly become his "safe space" on wheels.
The Service
What really sets this apart, however, is the customer service. I had a few questions regarding sizing before I ordered, and the team was incredibly helpful, responsive, and genuinely cared about getting the right fit for my dog. Shipping was delayed due to various reason, but I was informed about all the issues and kept up to date with when to expect the delivery. When it did arrive the packaging was professional.
Verdict: If you’re looking for a blend of luxury, safety, and a company that actually stands behind their product, look no further. Highly recommended!

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

The product exceeded expectations

The product exceeded expectations. I do a lot of miles for my job (with my dog) and this bed is not only comfy, but gives her the extra height to be able to stick her head out the window while remaining safely attached. She thinks this is bliss!
The bed took a while to arrive, but I was kept updated and was not disappointed in the time from ordering to delivery. Reinflating the filling was not stated but seemed obvious so was not a problem.
All in all, we’re happy with the service and really pleased with the product.

April 9, 2026
Unprompted review

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