Great quality , nicely packed and prompt delivery by dhl Harper trousers in a caramel coloured pure wool fabric which is very soft. Trouser leg style wider than I expected but still flattering as t... See more
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Walker Slater was founded in the Scottish Highland town of Laggan, 1989. A year later we opened our first store in the heart of Edinburgh’s Old Town—the picturesque Victoria Street. Our once small shop has grown gradually, flourishing into a thriving menswear flagship. Upon this journey we tried out a rail of ladies garments, which gradually became a whole section and later a dedicated store! At Walker Slater, we take the traditional and breathe new life into it. Our main inspiration is our heritage and Scotland’s natural beauty. At the core of our collections is tweed; from the hardest wearing Harris Tweed to the softest blend of cashmere wool. Alongside it we use a selection of fine materials such as lambswool, silk and linen to create traditional clothing with a modern edge. We believe in quality, timeless clothing and work hard to develop looks that are beautiful and functional. Our hand-picked selection of complementary accessories from British and European manufacturers are sold in every store, just in case you need that finishing touch.
Contact info
16-20 Victoria Street, EH1 2HG, Edinburgh, United Kingdom
- +44 (0)131 220 2636
- customerservices@walkerslater.com
- walkerslater.com
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Second to none customer service
The quality of the clothing is exceptionally high, and it’s clear the time and effort that has gone in to sourcing the material and designing the garments; that being said, it’s the company themselves that make the brand. Their focus on customer satisfaction is phenomenal; highly un organised 4 weeks before my wedding I finally got round to ordering my suit only to find both the trousers and shirt were out of stock in my size with no definitive date for when they would be in and if they would arrive just in time for the wedding or just after.
Within a week, I had both, they don’t just go the extra mile they go above and beyond for their customers.
Hannah and Laura in customer service and the web team quite literally saved my day, and there is not enough gratitude I can give to them. They are a credit to the company.
Yes, the clothes are expensive but in all honestly for the quality they are more than worth it (the twill, my god the twill! I’ve never been hugged by a cloud but I imagine that’s how it feels). The reason I will be continuing to buy from WS, however, isn’t solely because of the clothes; its because at 37 I have never experienced a company that cares so much about their customers and genuinely make them feel like they are valued. No pushy sales tactics, no blunt generic emails that make you feel like an inconvenience; just honest, helpful, and polite human interactions.

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Customer service was helpful and…
Customer service was helpful and products are excellent

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I love Walker Slater
I love Walker Slater. They make grid quality products at reasonable prices. Plus their ready to wear suits happen to fit me almost perfectly. It has always been a pleasure to communicate with their customer service department and they have been prompt to reply and help with whatever issues may arise. Not to mention that I receive my purchases here in the USA faster than I do from most local suppliers. Walker Slater has a lifelong customer in me.

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Beautiful and high-quality products
Beautiful and high-quality products. Prompt replies to my emails and great help in facilitating and exchange.

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Lovely item
Lovely item, quality and style is impeccable. Arrived in quick time and well packaged.

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Fantastic garments and exceptional service
I have bought several jackets, waistcoats and trousers, both in-store and online. The fit and quality of the garments are fantastic, and the level of service is exceptional. Walker Slater is truly a favourite brand for timeless gentlemen's fashion.

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Excellent tailoring and fabric
I bought a pair of ladies linen shorts in the covent garden store last year and they were beautifully made. I was pleasantly surprised to see that the same shorts in another colour was on sale on the website. The ordering process was really smooth and the free delivery was fast and reliable.

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The jacket is beautiful
The jacket is beautiful ! Size is perfect, the fabric is amazing.
Parcel delivered very quickly. Well wrapped.
Thank you

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Super fast shipping to the states!
Absolutely love my mini kilts! Super fast shipping to the US as well!

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Consistent quality, classic style
Tasteful, distinctive, stylish, quality, reliable delivery to the US. Full stop.

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Quality and service = 5 Stars
Amazing help in store and incredibly fast shipping to the US. The quality is fantastic.

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best experience yet with ordering from…
best experience yet with ordering from UK to Europe. The price was exactly how calculated at check-out with no additional taxes or fees to be paid, when the parcel arrived.
Also, the garment is well made and the size guide was very helpful. I'm looking forward to wear my knitted cardigan coming winter.

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Very fast delivery.
Very fast delivery.
The product is of a good quality but the cut wasn’t for me, so I returned it.

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Yet another simple,easy
Yet another simple,easy, supported transaction. I wish all my online purchases were this easy.

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