The Walk In Wardrobe Reviews 

4,797
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The Walk in Wardrobe store in Banbridge has excellent customer service and the staff are very friendly and helpful. I would recommend this store for any occasion, they have lots of choice and styles t... See more

Rated 5 out of 5 stars

today was my very first time at WIW and I was totally impressed with how I was treated when I walked through the door ..Ursula really put me at ease,didn't rush me and listened to my requirements, I w... See more

Company replied

Rated 5 out of 5 stars

Excellent customer care and service. Material of a very high standard, anything I have ever purchased has washed like a dream. In fact the black off the shoulder dress, with the gold buttons I am wear... See more

Company replied

Rated 5 out of 5 stars

my first order with wiw and its safe to say i am addicted! amazing quality and great value! roll on payday so i can order more! i want to move away from fast fashion and buy better quality pieces, tha... See more

Company replied

Company details

  1. Women's Clothing Store
  2. Clothing Store
  3. Dress Store
  4. Fashion Accessories Store
  5. Handbags Shop
  6. Shoe Store

Written by the company

The Walk in Wardrobe boutique is a one-of-a-kind destination for the fashionista seeking a curated mix of design founded by Laura McPolin in Banbridge, Northern Ireland.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(4,797)

12 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery, excellent choice of beautiful clothes & shoes..Fabulous Boutique. ❤️❤️❤️

January 30, 2025
The Walk In Wardrobe logo

Reply from The Walk In Wardrobe

Hi Deirdre, thanks so much for taking the time to give us such encouraging feedback, so glad to hear you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo

Advertisement
Rated 5 out of 5 stars

Good website very easy to use

Good website very easy to use

January 30, 2025
The Walk In Wardrobe logo

Reply from The Walk In Wardrobe

Hi Anne, thanks so much for taking the time to give us such encouraging feedback. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo

Rated 3 out of 5 stars

Online order

Ordered online. Unfortunately none of the items were suitable which was disappointing. Fitted on in store when I collected them so was able to return saving a return trip.

February 8, 2025
The Walk In Wardrobe logo

Reply from The Walk In Wardrobe

Hi Fiona, we're so glad you got sorted in store. Thanks for shopping with us and we hope to welcome you back in the future. Team WIW xo

Rated 5 out of 5 stars

Love this shop

Fantastic service was an online order n was kept informed off delivery . Highly recommend

January 30, 2025
The Walk In Wardrobe logo

Reply from The Walk In Wardrobe

Hi Claire, thanks so much for taking the time to give us such encouraging feedback, so glad to hear you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo

Rated 5 out of 5 stars

Lovely clothes with a twist of…

Lovely clothes with a twist of originality x

January 30, 2025
The Walk In Wardrobe logo

Reply from The Walk In Wardrobe

Hi Kathleen, thanks so much for taking the time to give us such encouraging feedback, so glad to hear you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo

Advertisement
Rated 5 out of 5 stars

My recent Buy

Although I do not live in Banbridge, I love shopping on your website. It’s so easy and purchases arrive really quickly. I’m delighted with my recent jumpsuit buy!

January 30, 2025
The Walk In Wardrobe logo

Reply from The Walk In Wardrobe

Hi Cathleen, thanks so much for taking the time to give us such encouraging feedback, so glad to hear you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo

Rated 5 out of 5 stars

I always get a very good service from this store!

I always get a very good service

January 30, 2025
The Walk In Wardrobe logo

Reply from The Walk In Wardrobe

Hi Barbara, thanks so much for taking the time to give us such encouraging feedback, our team will be delighted. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo

Rated 1 out of 5 stars

Incorrect size pants on trouser suit

Incorrect size pants on trouser suit. Correct size not available 😔

January 30, 2025
The Walk In Wardrobe logo

Reply from The Walk In Wardrobe

Hi Ita, we're so sorry for the mix up with your trousers and that we weren't able to get you the correct size. We hope to see you again soon. Kind regards, Team WIW xo

Rated 5 out of 5 stars

Great quick service beauiful clothes…

Great quick service beauiful clothes also good customer service

February 16, 2024
The Walk In Wardrobe logo

Reply from The Walk In Wardrobe

Hi Dympna, thanks so much for taking the time to give us such encouraging feedback, so glad to hear you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo

Advertisement
Rated 5 out of 5 stars

Excellent

Very quick delivery and shoes excellent value for money so comfortable 😃

January 29, 2025
The Walk In Wardrobe logo

Reply from The Walk In Wardrobe

Hi Kim, thanks so much for taking the time to give us such encouraging feedback, so glad to hear you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo

Rated 5 out of 5 stars

Just amazing service online and the…

Just amazing service online and the ladies in n the shop are so so helpful and knowledgeable as well. Absolutely love this company.10/10

January 28, 2025
The Walk In Wardrobe logo

Reply from The Walk In Wardrobe

Thank you so much for the lovely feedback, we will be sure to pass this on to the girls in our store. Thank you so much for shopping with WIW xo

Rated 5 out of 5 stars

Always a good experience.

Always a good experience purchasing from Walk-in wardrobe. The clothes are fabulous and the service is fantastic.

January 26, 2025
The Walk In Wardrobe logo

Reply from The Walk In Wardrobe

Hi there, thanks so much for taking the time to give us such encouraging feedback, so glad to hear you love your purchases. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo

Rated 5 out of 5 stars

Love everything about the walk in…

Love everything about the walk in wardrobe the customer service is first class.Changed the way I style my clothes.If you have any questions they come back right away with an answer I will definitely be buying again

January 26, 2025
The Walk In Wardrobe logo

Reply from The Walk In Wardrobe

Hi there, thanks so much for taking the time to give us such encouraging feedback, our team will be delighted. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo

Advertisement
Rated 5 out of 5 stars

Great fitting clothes and excellent…

Great fitting clothes and excellent quality.

February 12, 2024
The Walk In Wardrobe logo

Reply from The Walk In Wardrobe

Hi there, thanks so much for taking the time to give us such encouraging feedback. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo

Rated 1 out of 5 stars

Poor online customer service

I had very bad experience getting a refund I had to phone 3 times just to get the refund. Was waiting on them to return a call and they never bother to do so.

January 14, 2025
The Walk In Wardrobe logo

Reply from The Walk In Wardrobe

Hi, thank you for taking the time to leave your feedback, although we are very sorry to hear that you had a bad experience. The fastest way to reach us with issues is by email as we aren't always able to respond to phone calls during busy periods with high order volumes. Our customer service advisors do their best to respond to issues promptly and get them resolved as quickly as possible. Again, we apologise for any issues you had this time around and hope that you continue to shop with us in the future. Kindest regards, Team WIW xo

Rated 5 out of 5 stars

I am currently living in Perth,Oz but…

I am currently living in Perth,Oz but from Hilltown.
I often see The Walk in Wardrobe coming up on my
Facebook and always like to watch,who doesnt like
fashion. Girls doing a great job.

January 23, 2025
The Walk In Wardrobe logo

Reply from The Walk In Wardrobe

Hi Sheena, thank you so much for the kind words. It's always lovely to hear from people all around the world. Team WIW xo

Rated 5 out of 5 stars

Helpful staff

January 16, 2025
The Walk In Wardrobe logo

Reply from The Walk In Wardrobe

Thank you so much for shopping with us and for the kind words - your custom means so much to us! Many thanks, Team WIW xo

Advertisement
Rated 5 out of 5 stars

The entire team at WIW are amazing

The entire team at WIW are amazing. You walk into the shop and greeted like a friend and valued customer.

January 22, 2025
The Walk In Wardrobe logo

Reply from The Walk In Wardrobe

Hi Donna, thanks so much for taking the time to give us such encouraging feedback, so glad to hear you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo

Rated 5 out of 5 stars

Bought online

Bought online, coats were true to size, beautiful quality and delivery was very quick. Pleasure to buy from this excellent small business

January 22, 2025
The Walk In Wardrobe logo

Reply from The Walk In Wardrobe

Hi Ann-Marie, thanks so much for taking the time to give us such encouraging feedback, so glad to hear you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo

Rated 5 out of 5 stars

Great purchase

Great purchase, love the organiser and the personalisation def recommend

January 21, 2025
The Walk In Wardrobe logo

Reply from The Walk In Wardrobe

Hi Trisha, thanks so much for taking the time to give us such encouraging feedback, so glad to hear you love your order. Thank you so much for shopping with us - your custom means so much to us! Many thanks, Team WIW xo

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look