The wall art I bought was absolutely brilliant. And although it was broken in transit, it was immediately replaced along with a 2nd picture and frame to say sorry even though I don't think it was thei... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
When my picture arrived damaged Wall Art Central could not have been more helpful. A new picture was sent out straight away. Fantastic customer service, got back to me straight away. Will definitely... See more
My delivery of 3 prints arrived damaged which was very disappointing, but when I contacted Wall Art the guy I spoke to was very apologetic and helpful. He arranged to have the prints re-sent immed... See more
I ordered over busy Xmas period so took a little longer to arrive but no problem. Delivered using DPD which is a blessing. Having ordered picture in frame it came well packaged in solid box and bubbl... See more
Company details
Contact info
Unit 1A Gatehouse Trading Estate, Lichfield Road, WS8 6JZ, Brownhills, United Kingdom
- 01543 523 909
- team@wallartcentral.co.uk
- wallartcentral.co.uk
4.7
Excellent
364 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 44% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Advertisement
My picture arrived creased
My picture arrived creased. When I contacted them they wanted proof but due to lighting it was very hard to get a pictures. Definitely not worth the money. Won.t buy again.
January 7, 2026
Reply from Wall Art Central Ltd
Hi Emma,
I’m really sorry to hear your print arrived creased — that’s definitely not the experience we want anyone to have.
We do ask for photos when there’s damage reported for our records, and also so we can raise it properly with our courier and arrange a replacement as quickly as possible, but I completely understand how frustrating it can seem.
As we discussed with you when you reported this issue to us, a replacement piece of artwork would not have been an issue at all, but we would require a photo of the damage first.
Please feel free to contact me directly to arrange the replacement artwork for you
Kind Regards
Michael
Hi you did great the pictures I ordered…Mrs H
Hi you did great the pictures I ordered came very quickly and I love it thank you and it’s a great size not to small or to big thank you will definitely shop again with you mrs H
January 7, 2026
Excellent, will use again
I purchased a picture of a border collie as a present. Such good quality l have now one of a Spaniel for myself. Highly recommend this company, fast delivery well not the Xmas one but to be expected.
January 7, 2026
Advertisement
A Review of Customer Experience is Required
Ordered 2 of the same prints - these were presents for xmas. Only one arrived yet packaging stated there were 2 in it. There is no number to call only e mail.
I received no response to my e mail and instead i got notification a new print was on its way. The fact I got no apology and they feel this is acceptable means I will not buy from them again.
January 6, 2026
Reply from Wall Art Central Ltd
Hi Jason,
I’m really sorry for the confusion and frustration around your order, especially as these were Christmas presents — that’s the worst time for anything to go wrong.
It looks like we dispatched the replacement straight away as soon as we spotted the issue, but you’re absolutely right — we should also have replied properly with an explanation and an apology. That’s on us, and I’m sorry you felt left in the dark.
We always aim to resolve problems quickly, but just as importantly we want customers to feel looked after, and on this occasion we clearly missed the mark. Thank you for raising it and for your honest feedback — it genuinely helps us improve.
If there’s anything further you need, please feel free to contact me directly and I’ll personally help.
Michael
Wall Art Central
Amazing quality on these pictures
January 6, 2026
Great Service and item
I ordered over busy Xmas period so took a little longer to arrive but no problem.
Delivered using DPD which is a blessing. Having ordered picture in frame it came well packaged in solid box and bubble wrap. The picture and frame as described. Solid well made frame, so happy customer!
January 6, 2026
Advertisement
Beautiful well made picture
Beautiful well made picture. Well worth the cist. Would recomend.
January 6, 2026
I would love to be able to give you a…
I would love to be able to give you a review for this product, however, I haven’t received it yet
December 29, 2025
The picture looks amazing.
The picture looks amazing.. beautifully framed.. we well worth the money.
Arrived very quickly.
December 29, 2025
Advertisement
Great picture
December 29, 2025
Bright, vibrant picture.
Really fast delivery. Poster is bright & good quality paper. Hope the recipient enjoys it!
December 10, 2025
Artwork was liked by recipient but poor delivery
Artwork was liked by recipient. However, courier service failed to deliver the parcel correctly. Parcel left out side behind a bin, that was found 3 days later by chance. No note through door to advise.
December 10, 2025
Advertisement
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.