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Wallet in Telegram Reviews 222

TrustScore 4 out of 5

4.1

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Rated 3 out of 5 stars

All coins change to USDC or usdt is fee! No free fees on change converter in telegram wallet. Bybit offer free converter with all coins.

Company replied

Rated 5 out of 5 stars

I've been using Telegram Wallet for a while now and I'm really impressed. It's incredibly simple to use and the fact that it's embedded directly in Telegram makes everything so convenient - no need... See more

Company replied

Rated 5 out of 5 stars

Last year i've been doing send some crypto from Wallet in telegram, and then im very dizy when i was know if my Transaction is wrong address, then i choose to not thinking about it. Im curosity abou... See more

Company replied

Rated 5 out of 5 stars

I had an issue during my P2P trade where the seller didn’t send the USDT at first. However, the support team handled the situation quickly and resolved it in a fair way. I really appreciate their pro... See more

Company replied

Company details

  1. Cryptocurrency Service
  2. Money Transfer Service
  3. Non-Bank Financial Service

About Wallet in Telegram

Written by the company

Wallet in Telegram is a digital asset solution natively embedded into Telegram’s interface. Backed by The Open Platform, Wallet in Telegram gained 100M+ users in 2024, and aims to make its solution available to all 1BN+ of Telegram’s users.

Wallet in Telegram offers a dual-wallet experience with
  • Crypto Wallet, a multi-chain wallet for trading and sending crypto to contacts;
  • TON Wallet, a self-custodial wallet with access to the TON ecosystem of dApps and tokens.

For more information or to get started, click on t.me/wallet or tap “Wallet” in Telegram Settings.

Contact info

  • Province of Panama, district of Panama, Betania, Vía Ricardo J. Alfaro, PH The Century Tower, office three hundred seventeen (317), 0819, Panama City, Panama

  • support@wallet.tg
  • wallet.tg

You should know

4.1

Great

TrustScore 4 out of 5

222 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Fast, Easy, and Always Improving

I've been using Wallet for several years now, and I can confidently say it's one of the most convenient and reliable services out there. I especially appreciate how easy it is to withdraw funds to a bank card via P2P — everything works quickly and smoothly. The support team is always responsive and helpful whenever I have questions. Recently, they introduced the ability to invest in popular cryptocurrencies directly through the app, which is a huge advantage. It’s great to see the platform growing so fast, constantly adding new features and becoming even more user-friendly.

June 22, 2024
Wallet in Telegram logo

Reply from Wallet in Telegram

Hello,

Thank you so much for taking the time to share this amazing feedback!

It means a lot to us that you’ve been with Wallet for several years — and we’re really glad the P2P and support team have all been making your experience smooth and convenient.

We’re growing thanks to users like you, and we’ll keep doing our best to bring even more useful features your way!

Rated 5 out of 5 stars

Great service

Great service, really easy to use, I had no issues with it personally. Especially good for TON-based stuff

June 21, 2025
Wallet in Telegram logo

Reply from Wallet in Telegram

Hello,

Thanks so much for the great feedback!

We’re happy to hear everything’s been smooth for you — especially when it comes to TON-based features. That’s exactly what we’re aiming for!

Rated 5 out of 5 stars

everything is good

pretty simple crypto tool for those crypto-dumb like me, smooth transactions and no need for a multi step registration process

June 9, 2025
Unprompted review
Wallet in Telegram logo

Reply from Wallet in Telegram

Hello,

Thank you for your kind feedback!

We believe crypto should be accessible to everyone, and we’re glad to hear the experience has been smooth and simple for you.

No complex steps — just straightforward tools that work.

Rated 5 out of 5 stars

my personal case

I've been using this service for personal purposes for a long time, and I want to mention the excellent support work. A lot of attention was really paid to my case and the problem was solved.
Special thanks to the admins who advised and gave quick feedback in the community. Like

June 17, 2025
Unprompted review
Wallet in Telegram logo

Reply from Wallet in Telegram

Hello,

Thanks a lot for your feedback and for trusting us over the long term!

We’re especially happy that our support and community admins could help out quickly and efficiently.

Your appreciation means a lot to the whole team.

Rated 5 out of 5 stars

User-friendly and fun-to-use wallet for…

User-friendly and fun-to-use wallet for Telegram and TON users. Great even for beginners in crypto.

June 4, 2025
Unprompted review
Wallet in Telegram logo

Reply from Wallet in Telegram

Hello,

Thanks a lot for your kind words!

It’s great to know that you find Wallet user-friendly and enjoyable.

We’re doing our best to make crypto simple and accessible — especially for those who just starting with crypto.

Rated 4 out of 5 stars

It's good

It's a safe wallet. Only downside is its impossible to withdraw in Canada.

June 18, 2025
Unprompted review
Wallet in Telegram logo

Reply from Wallet in Telegram

Hello,

Thank you for your feedback!

Regarding withdrawals in Canada, please reach out to our support team.
They’ll be happy to review your case and provide you with detailed guidance: https://t.me/wallet_supportbot.

Rated 5 out of 5 stars

Wallet in Telegram is very good

Wallet in Telegram is very good way for buy/sell/sent USD. P2P market is very safe with very professional support. I'm very glad and will continue))

June 10, 2025
Unprompted review
Wallet in Telegram logo

Reply from Wallet in Telegram

Hello,

Thank you so much for your thoughtful feedback!

We're happy to hear you're enjoying the experience of using our service.
It's great to know you feel safe using the P2P market and that our support team has met your expectations.
We're here for you!

Rated 2 out of 5 stars

Not a reliable way to store funds

Blocked my account once w/o warning because it apparently won't let you use two different wallets on two different accounts, but the biggest issue is you can lose all of your funds any time since it completely relies on your Telegram account to store your funds, if you are wrongfully banned all your funds are lost.
Two stars because Peer-to-Peer market works okay so you can purchase crypto without a credit card(KYC still required)and then transfer to a safe wallet like Tonkeeper

June 18, 2025
Unprompted review
Wallet in Telegram logo

Reply from Wallet in Telegram

Hello,

Thank you for sharing your honest feedback!

We're glad to hear that the P2P market has been useful for you. We’re continuously working on improving Wallet’s capabilities while maintaining strong security and compliance standards.

Indeed, according to our User Agreement, each user may only have one active Wallet account at a time. Using multiple accounts simultaneously can lead to restrictions — however, you can always choose one account to remain active.

That said, your Wallet is not permanently lost if your Telegram account is deleted or banned. If you create a new Telegram account, our team can help securely transfer your Wallet from the previous account — provided that you can verify your ownership.

To help us look into your case further, please contact our Support Team via https://t.me/wallet_supportbot.

Rated 5 out of 5 stars

Simple, low fees on transfers

been using wallet on telegram lately — super simple. switched from trust wallet since the trc20 transfer fees are lower here. way more convenient.

June 16, 2025
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Reply from Wallet in Telegram

Hello,

Thanks for your feedback!

It’s great to hear that Wallet’s simplicity and low TRC20 fees work well for you.

We’re always working to enhance your experience.

Rated 5 out of 5 stars

Love the boosted APY campaigns

Love the boosted APY campaigns. Support is working well too - much more responsive than in other projects.

June 9, 2025
Unprompted review
Wallet in Telegram logo

Reply from Wallet in Telegram

Hello,

We appreciate your kind words!

It’s great to know you enjoy our boosted APY campaigns and find our support team more responsive than others.

We’re committed to keeping up the good work for you!

Rated 1 out of 5 stars

I send to new address for buy groceries…

I send to new address for buy groceries and food and pay airbnb and they just make pending transaction and ask proof useless, i send proof i buy with my card and for 114 they keep time, i said them i send to address where i have ownership of account but they not cancel transaction

June 5, 2025
Unprompted review
Wallet in Telegram logo

Reply from Wallet in Telegram

Hello,

Thank you for your honest feedback - we truly appreciate it!

To give some context: all transactions in Wallet undergo a security review process. This helps us ensure the safety of all users and the integrity of the service. Occasionally, this review can lead to temporary delays, but it’s a vital step in preventing fraud and protecting your assets.

We’ve checked your case and can see that it has already been resolved. However, if you have any additional questions, we’ll be more than happy to help - just reach out to our Support Team via https://t.me/wallet_supportbot.

We understand how exhausting it can be to wait, especially when you urgently need access to your crypto. We truly regret that you had to experience this and are committed to improving the experience — not just for you, but for every Wallet user.

Rated 1 out of 5 stars

Countless requests to confirm the purpose of transaction

I sent $100 from another wallet
And they started to ask documents, I sent them everything they requested, but they continue to ask me to sent SCREENSHOTS OF MY CHATS (with myself?), that confirm the purpose of transaction, wtaf

April 14, 2025
Unprompted review
Wallet in Telegram logo

Reply from Wallet in Telegram

Hi there,

Just to share a bit more context — all transactions in Wallet go through a standard security check. This helps us protect your assets and prevent fraud. Sometimes, though, this may cause a delay in processing your transaction.

We understand how frustrating it can be when things take longer than expected, especially when you need your crypto urgently. We're really sorry for the trouble.

We’ve checked the details, and it looks like your issue has already been resolved.

Since your last interaction, we’ve also significantly improved the quality and responsiveness of our support. If you have any other questions, feel free to chat with our Support Team here: https://t.me/wallet_supportbot.

Rated 1 out of 5 stars

Locked my funds, wasting time

Locked my funds, i have kyc and money in sent from Bybit cex, more than two weeks of "working on my case", just wasting time, complete nonsense, worst service provider ever, telegram now is one more of disappointments in tech companies

March 27, 2025
Unprompted review
Wallet in Telegram logo

Reply from Wallet in Telegram

Hello,

We sincerely apologize for the prolonged review process — we understand how frustrating this situation has been, and we truly appreciate your patience.

We are glad to see that part of the issue has already been resolved and that you were able to successfully withdraw your crypto.

To fully restore access to all Wallet features, please contact our Support Team via https://t.me/wallet_supportbot.
We will prioritize your request and assist you further.

Rated 1 out of 5 stars

Please don't register Telegram wallet

I transferred money to a buyer to buy a laptop, but the transaction is pending. The issue has been pending for more than 2-3 days. What I want to say is, don't use Telegram wallet.

March 26, 2025
Unprompted review
Wallet in Telegram logo

Reply from Wallet in Telegram

Hello,

First, we want to apologize for the inconvenience — we understand how frustrating it can be to wait, especially when you urgently need access to your crypto.
We truly regret that you had to experience this.

We're glad to see that the situation was resolved positively and that you were able to withdraw your cryptocurrency.

Moreover, you have full access to all Wallet functions. Thank you for your patience while we worked through the issue.

To provide context, all transactions in Wallet undergo a standard security review process. This process helps us ensure the safety and security of all our users. Occasionally, this review can lead to temporary delays, but it's vital in preventing fraud and protecting your assets.

If you have any questions, please don't hesitate to reach out to our Support Team via https://t.me/wallet_supportbot.

We’re always here and happy to assist.

Rated 1 out of 5 stars

they are scammer is 4 days they clarly…

they are scammer is 4 days they clarly see money received and bc idk why they not solve situation i am going to report to Financial Authority

March 7, 2025
Unprompted review
Wallet in Telegram logo

Reply from Wallet in Telegram

Hello,

Your feedback is valuable for us as we work on improving our service.

We can confirm that the issue has now been resolved, and the crypto has been credited to your account.

However, we want to apologize for the inconvenience caused. We truly empathize with the fact that you had to wait for 5 days — and understand how frustrating that must have been.

If you have any further questions or concerns, please do not hesitate to contact our Support Team via https://t.me/wallet_supportbot.

Your request will be treated as a priority.

Rated 1 out of 5 stars

Company blocked wallet without causes

Company blocked wallet without clarification on my BD (not relative but why not?)

on 3rd January after 1 year of using their service I got blocked. Their decision: "Your access was restricted due to the violation of Wallet's terms of use and in accordance with cl. 7. of User Agreement.". Just for clarification I was using it for myself, no multi-accounts nor something that breaks TOS. I tried reasoning but: "Unfortunately, decision regarding restricting your access to the Wallet is final and cannot be reconsidered.

We'll let you know as soon as there are any news regarding withdrawal possibility."

No reasons specified. Gladly I got my other wallet service Binance where I transfered around 100USDT.
In total my experience was bad if not worst, since it happened on my BD I let it slide but even

January 3, 2025
Unprompted review
Wallet in Telegram logo

Reply from Wallet in Telegram

Hello,

Thank you for your feedback, as it's valuable for us to improve as a service.

We’re truly sorry to hear about your experience, especially since it happened on your birthday. We understand how frustrating this must have been on such a special day.

It’s great to know that you were able to access your crypto right away. To reconsider access to Wallet, please contact our Support Team via https://t.me/wallet_supportbot.

We will prioritize your request and assist you further.

Thank you for your understanding, and we hope to resolve this matter as soon as possible!

Rated 1 out of 5 stars

If i could give zero star

If i could give zero star, that i would. They stole over $3000 from me, i was forced to report to Rose Lane GP Limited

September 20, 2024
Unprompted review
Wallet in Telegram logo

Reply from Wallet in Telegram

Hello,

We’re sorry to hear about your experience, and apologize for the inconvenience caused.

Unfortunately, we weren’t able to find your account in our system based on the information provided.

To help us investigate this further, please contact our Support Team via https://t.me/wallet_supportbot.
When reaching out, kindly include a link to your Trustpilot review, so we can locate your case more quickly and prioritize assisting you.

Thank you for your understanding, and we look forward to resolving this issue for you as soon as possible!

Rated 1 out of 5 stars

SCAM project

It's literally a scam they freeze your account for absolutely no reason they ask you to upgrade your verification level after you do they ask for some other things but it doesn't matter they just say we can't reactivate your wallet for unspecified reasons even if you pass KYC it will not give you hope that you will not be simply blocked from accessing the Wallet.

November 23, 2024
Unprompted review
Wallet in Telegram logo

Reply from Wallet in Telegram

Hello,

We’re sorry to hear about your experience and truly apologize for the frustration caused.

To help us investigate your situation further, please contact our Support Team via https://t.me/wallet_supportbot.

When reaching out, kindly include a link to your Trustpilot review — this will help us identify your case faster and assist you as a priority.

We appreciate your feedback and hope to resolve this matter as soon as possible.

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