I placed an order for some samples on the 7th March, today 24th March they arrived. I placed a sample order on the same day with another wallpaper supplier and the samples arrived in 4 days. In ad... See more
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I had a vision in mind of what I wanted the room to look like - and discovering the tropical design that I did suited the design sense I was aiming for. I was impressed with how quick the product was... See more
Company replied
There was a lot of choices but I was able to keep track of my favourites and return to my top pick by entering the name. Parcel arrived in reasonable time to my far north qld location. Design and colo... See more
I ordered wallpaper from the wallpapershop and it turned up absoloutely beautiful! Rich vibrant colour, excellent paper quality and was a pleasure to install. We had questions and called Andrea and we... See more
Company replied
Company details
Written by the company
For over 30 years our business has been specialising in wallpaper. We have tried to put our showroom wallpaper library online for you to view in the comfort of you own home. We feature all of the popular brands, Eijffinger, Harlequin, Sanderson, Zoffany, Scion, Wallquest and many more. Featuring contemporary, botanical, geometric, kids bedroom design and many more. Something to add the WOW factor to any room. We also have a showroom in Brisbane as well a 2 in NSW (Sydney and Gosford).
Contact info
4 Osborne Rd, 4053, Mitchelton, Australia
- 1300 851 801
- andrea@wallpapershop.com.au
- wallpapershop.com.au
4.0
Great
62 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Order was placed goods were delivered…
Order was placed goods were delivered in the time frame advised.
March 1, 2024
Reply from Wallpapershop
Thank you for taking the time to right a review, it is greatly appreciated.
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damaged paper
The delivery of the wallpaper was excessively late compared to a wallpaper which I purchased from another source. When it did arrive, the wallpaper had not been packed correctly and damaged on the ends of the rolls. These rolls could not be used, and I had to purchase additional wallpaper for my client from another source.
February 28, 2024
Reply from Wallpapershop
Thank you for your feedback. I have looked into your order and can see it was delivered to you on the 20th March, this was 3 weeks after your placed the order. The item quoted a 3 to 4 week delivery timeframe.
I don't seem to have any record of the damaged wallpaper being reported to us. I will contact you directly to go through this with you as we would have supplied replacements or arranged a refund given the opportunity.
The product I used was terrible
The product I used was terrible. After trying many times for a smooth finish that adhered adequately to the wall I gave up. The mural was paper thin and seemed poor quality. I ended up having to spend money elsewhere to buy another product that worked.
February 14, 2024
Reply from Wallpapershop
Thank you for your feedback, I will add it to the product review on the website for future reference.
I am sorry you were disappointed with your purchase. It seems there might have been confusion with the installation method. This mural requires a paste the paper method of application as it required time to expand before putting on the wall. By pasting the wall and applying the dry paper to the wet wall you will experience bubbling and therefore smoothing issues.
Order took some time to process
Order took some time to process, by then the pickup point in Australia was missed. Happily they sent it to New Zealand and all was well.
January 25, 2024
So helpful and prompt with my order.
November 11, 2023
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Absolutely gorgeous wallpaper with…
Absolutely gorgeous wallpaper with delicate floral pattern. We put it in the kitchen sitting area and it perfectly suits the colour of the kitchen cabinets. Very easy to apply, very happy.
October 7, 2023
Reply from Wallpapershop
Thank you for your feedback on the product, much appreciated.
Wonderful Service and Product
Wallpapershop provided excellent service, from my initial enquires to my purchase of the beautiful Casamance Aloes wallpaper in Ivory. The staff were helpful, the wallpaper arrived safely and my lounge wall looks spectacular!
September 10, 2023
Reply from Wallpapershop
Thank you for taking the time to write the review, we really appreciate it.
Great staff service
July 17, 2023
Reply from Wallpapershop
Hi Mark, Thank you for taking the time to write a review. We really appreciate it. Kind regards Andrea
A-Okay service provider
July 14, 2023
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Good service!
July 5, 2023
Reply from Wallpapershop
Hi Linda, Thank you for taking the time to write this review, we greatly appreciate it.
Reply from Wallpapershop
Thank you for taking the time to write this review. We really appreciate it.
Quick delivery, quality product
Quick delivery, quality product with great customer support!
February 12, 2023
Reply from Wallpapershop
Hi John, Thank you for your feedback, greatly appreciated. Regards Andrea
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Fantastic value, quality and service.
I ordered wallpaper from the wallpapershop and it turned up absoloutely beautiful! Rich vibrant colour, excellent paper quality and was a pleasure to install. We had questions and called Andrea and were helped with preperation advice and were able to purchase the best glue product for our situation and it also turned up fast. 10/10, highly recommend.
February 15, 2023
Reply from Wallpapershop
Thank you for your review Matt. Glad we could help and that you are happy with the wallpaper.
Reply from Wallpapershop
Thank you for your review, we appreciate you taking the time.
Reply from Wallpapershop
Thank you for taking the time to review our service, we really appreciate it.
Reply from Wallpapershop
Thank you for your review Michelle, we really appreciate you taking the time. Regards Andrea
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Reply from Wallpapershop
Thank you for your review, glad you were happy with the service and the wallpaper.
Great to deal with
Quick supply, quick delivery, spoke to them on the phone too and they were polite, professional and very helpful with all my questions.
October 14, 2022
Reply from Wallpapershop
Thank you for taking the time to review our service, we really appreciate it, regards Andrea
Used calculation tool from website and
Used calculation tool from website and
Over ordered
When I queried was told because the wallpaper is made per each order no refund
Even though still on packaging and untouchef
November 18, 2022
Reply from Wallpapershop
Hi Marcia,
We don't have a calculation tool on our website as we find they can be inaccurate.
I am sorry you are disappointed with our returns policy, it is noted on the website that we cannot take returns if over ordered.
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