Wallspace UK Reviews 

214
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 108 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the wooden frames and mention how simple the online ordering process is from start to finish. Buyers also highlight the remarkably fast delivery service and the secure, protective packaging that ensures items always arrive safely. Some reviewers were not happy with certain product details or transit conditions, noting occasional issues like scratches on the perspex, overly reflective glass, or packaging that left room for improvement. A few people also felt disappointed when items arrived damaged because boxes lacked proper corner cushioning.

What people talk about most

Quality

Customers had great appreciation for the quality, frequently highlighting that products are well made with... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that items arrive... See more

Service

Users describe positive interactions with service, highlighting efficient delivery and brilliant support when... See more

Order

Clients share satisfaction on order processes, frequently highlighting straightforward website navigation,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well-made wooden frame that fitted my picture perfectly. I had originally paid about a third of the price on Amazon but the frame turned up broken as it was very shoddily made, I found the Wallspace w... See more

Rated 5 out of 5 stars

I used to be a framer and struggle with the quality of a lot of shop bought frames when I can't justify the cost of bespoke framing. Well, Wall space is the solution brilliant quality, speedy deliver... See more

Rated 5 out of 5 stars

I ordered 2 A3 frames with glass & mounts, and 4 A2 poster frames with perspex. I'm happy with all the frames. I did have an issue with the perspex on 2 of the A2 frames (visible scratches). I raised... See more

Rated 5 out of 5 stars

Ordering made simple. Great quality products. Sent out in a timely manner. The picture frame I ordered was a good quality decent wooden frame. I would thoroughly recommend wallspace. Was... See more


Company details

Information provided by various external sources

Buy quality wooden photo frames from one of the UK's leading manufacturers. Black Frames, White Frames, Solid Oak Frames - Whatever it is your framing, we're sure to have a frame that suits your needs.


Contact info

4.8

Excellent

TrustScore 5 out of 5

214 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 25% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.8

All reviews

(214)

103 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good value

Picture frame was exactly what I was looking for & when I received the purchase it didn't disappoint. Efficient & quick service from Wallspace.

October 18, 2026
Unprompted review
Rated 5 out of 5 stars

Love my frames

Website gives the information I needed to choose the correct size for my prints.
I ordered 3 different sizes and they fitted perfectly.
the frame quality is great.
received an email once my order was placed with a contact if I needed any assistance.
Really pleased with my purchase.
Will definitely use wallspace again

October 1, 2026
Unprompted review
Rated 5 out of 5 stars

Great frames

A great selection of gorgeous frames all at very competitive prices. A really user friendly website that's safe and secure. Frames delivered quickly and very well packaged. Will definitely use Wallspace again for any more frames I need and would recommend them to friends and family.

September 11, 2026
Unprompted review
Rated 5 out of 5 stars

Very easy wording

Very easy wording. Saw exactly what I was looking for. Ordered on a Monday (bank holiday). Was delivered on the Saturday morning. Very well packaged.

September 5, 2026
Unprompted review
Rated 2 out of 5 stars

Frame needs non reflective glass

Frame fits the bill but glass is reflective and spoils the whole effect. I now have to go out and buy non reflective glass. When I mentioned this in my response, the reply was that it was an option and that it could have been provided at an extra cost. I am not a mind reader. It s their job (in my opinion) to offer their products with all its options, and my job as the customer to choose.

August 21, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant service

I needed to frame a couple of posters sourced from the US and couldn't find the right size frames with a mat anywhere. After testing out a handful of custom frame builders, I went with Wallspace since they offered a clear configuration experience.

The delivery was quick however one frame was damaged upon arrival. After a quick message to Wallspace, a replacement frame was sent out the very same day, no extra charge.

Very well handled from start to finish and I couldn't be happier with the result.

August 26, 2026
Unprompted review

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