Wallspace UK Reviews 151

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the well-made wooden frames, which many find to be excellent value for money. People frequently highlight the fast and efficient delivery service, noting that items arrive quickly and are often well-packaged. The overall service is also highly regarded, with many consumers appreciating the ease of ordering and the helpfulness of the company. However, some people were dissatisfied with the quality of certain frames, describing them as flimsy or cheaply made, and a few reviewers mentioned issues with packaging leading to minor damage during transit. Additionally, some customers found the sizing process for bespoke frames could be better explained, and a small number of people noted that hardware needed to be fitted themselves.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often praising the craftsmanship and materials. Many... See more

Quality

Users describe positive interactions with quality, frequently praising the craftsmanship and materials of the... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the quick and prompt... See more

Service

Clients share positive opinions on service. Many reviewers consistently praise the excellent and efficient... See more

Price

Customers consistently express satisfaction with the pricing. Many reviewers highlight the good value,... See more

Based on these reviews

Rated 5 out of 5 stars

Well-made wooden frame that fitted my picture perfectly. I had originally paid about a third of the price on Amazon but the frame turned up broken as it was very shoddily made, I found the Wallspace w... See more

Rated 5 out of 5 stars

We wanted a picture frame for a nice piece of art that we had purchased. The frames were available in a standard or bespoke size with or without a border for next day delivery at a great quality and... See more

Rated 5 out of 5 stars

Understood requirements unlike another company we ordered with and had to cancel because they couldn’t understand what we wanted! (20 x 16 mount for 16 x 12 picture 🙄). Arrived super quick and packag... See more

Rated 5 out of 5 stars

They sent what I ordered and it was good quality and fully met expectations. One item has a slight flaw but they happily replaced that. The sizing measuring process for bespoke size frames could be sl... See more


Company details

Information provided by various external sources

Buy quality wooden photo frames from one of the UK's leading manufacturers. Black Frames, White Frames, Solid Oak Frames - Whatever it is your framing, we're sure to have a frame that suits your needs.


Contact info

4.8

Excellent

TrustScore 5 out of 5

151 reviews

5-star
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1-star

Replied to 25% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Oak frame

Very happy with the oak frame I received. The frame is good quality. The process was easy and the delivery fast. I know where to go when I need more frames. Thank you.

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Really pleased with my new photo frame

Really pleased with my new photo frame. First time I’ve used Wallspace but would definitely recommend. Quality is great and wouldn’t hesitate to purchase again next time I need another frame! Good value indeed.

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

I’ve used Wallspace several times

I’ve used Wallspace several times. Website is easy to use to order. Prices reasonable and product excellent and frames arrive quickly and well packaged. No hesitation in recommending this company.

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous golden wood frame

The golden wood frame 20x16 is really lovely. Unfortunatly the print i had to go in it didn't look right, as it had a large white boarder. Wallspace were very helpful with return of this frame. I have bought the 16 x 12 golden wood frame instead. Trimed the print, which now looks fabulous in the smaller frame.
I throughly reccomend Wallspace.

April 2, 2026
Unprompted review
Rated 1 out of 5 stars

Large frame but it is really naff…

Large frame but it is really naff flimsy frame, have to pay for own returns. For the price I think the quality is poor. I wouldn't buy again

March 5, 2026
Unprompted review
Wallspace UK logo

Reply from Wallspace UK

Hi Jo, Sorry to hear that you think this. It is a solid wood frame, definitely shouldn’t be “flimsy”. We’ve been selling these for years and haven’t heard this feedback before. Please do get in touch with us at customer.service
@wallspace.co.uk and we will try our best to put this right.

Rated 5 out of 5 stars

Excellent service

So efficient with very prompt delivery. My recent order of a frame was unfortunately damaged with the glass broken but I received a replacement a few days later.
Always friendly and helpful. Highly recommend.

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

Easy to order

Easy to order, product is the right size, easy to fit and looks just what I needed, a simple wooden frame. Arrived fairly promptly too.

February 13, 2026
Unprompted review
Rated 4 out of 5 stars

Despite it being a website

Despite it being a website, this company offered good, personal service. They sent a follow up email checking that I was happy with my purchase. There had been a small problem but they rectified it immediately. Lovely products and website easy to navigate.

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

I am over the moon with my beautiful…

I am over the moon with my beautiful frame. I ordered my A4 silver frame for a very special project. I'd created a collage photo of my late mum, who we lost very recently. Having looked in the 'usual' online place for a frame, and being presented with a series of unsuitable options, I decided to look for a specialist supplier. 'Wallspace' came up in my Google search. I'm glad it did! A really well made frame, delivered quickly and safely. My collage looks lovely in the frame, and it does the special memories justice. Thanks Wallspace!

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

Thank you Wallspace

Thank you Wallspace. This 8” x 8” oak frame is beautifully made and was just what I was looking for to frame a linocut for a friend. I was super pleased that the 24-hour Royal Mail service was available too. Great frame, timely delivery. I am a very happy customer!

February 5, 2026
Unprompted review

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