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Rated 1 out of 5 stars

HALF THE ORDER HASNT TURNED UP, I SENT AN EMAIL ASKING INITIALLY ABOUT MY ORDERS WHEREABOUTS AND RECEIVED NO REPLY, IVE SINCE SENT A SECOND EMAIL ASKING WHERE THE REST OF MY ORDER IS AND YET AGAIN I... See more

Company replied

Rated 5 out of 5 stars

I purchased some Wall Biter Picture Hooks from Wallwizard which arrived promptly after an effortless online order and no fuss delivery. Thank you very much. Haven't actually used one yet but hope they... See more

Rated 5 out of 5 stars

Was recently after some specific wall fixings which are slightly niche so not stocked everywhere and in cases that do, they are often very expensive. Wall wizard was competitively priced, was easy to... See more

Rated 5 out of 5 stars

Great products, great service. You'd think that there isn't much you can say about a website that sells wall fixings, you buy the fixings then you get them. The difference with wallwizard is the q... See more

Company details

  1. Do-it-Yourself Shop
  2. Home Improvement Store
  3. Interior Designer

Written by the company

Supplier of wall fixings, with a focus on educating the customer on the most suitable fixing for they application.


Contact info

4.1

Great

TrustScore 4 out of 5

33 reviews

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4.1

All reviews

(33)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

HALF THE ORDER HASNT TURNED UP

HALF THE ORDER HASNT TURNED UP, I SENT AN EMAIL ASKING INITIALLY ABOUT MY ORDERS WHEREABOUTS AND RECEIVED NO REPLY, IVE SINCE SENT A SECOND EMAIL ASKING WHERE THE REST OF MY ORDER IS AND YET AGAIN I HAVE RECEIVED NO REPLY
VERY SLOW DELIVERY AND ZERO RESPONSE TO ISSUES, VERY POOR

October 20, 2023
Wallwizard logo

Reply from Wallwizard

Hi Grant, we're very sorry about this delay in replying to your email, and apologies also for the picking error!

We will send your second pack of fixings first class today so you should receive it tomorrow or Monday.

Apologies again for the inconvenience!

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Rated 2 out of 5 stars

No delivery then wrong goods

Ok..
So good looking site, good list of products.
I ordered Corefix Air ( blue packet) fixings which did not arrive after 4 days. Nevertheless I did not think this a concern with the postal strikes but I then realised I hadn’t received a confirmation email for my order.
Tried to use online chat ( during working hours) no response…no reply on email and no reply on the website phone number.
I lodged a PayPal dispute, thought to give the phone number another try and it was answered and to be honest the guy was very apologetic and I received my order this morning..

Unfortunately these are not quite what I ordered as these are the standard red Corefix and not the ‘air’ type ..
I will use these , can’t really be bothered returning and won’t be using this store again, a shame but plenty of other stores ….

January 8, 2023
Unprompted review
Wallwizard logo

Reply from Wallwizard

Hi Brian
We would like to apologise for the service you received from us at Wall Wizard – we work hard try and resolve any customer issues in a timely manner (unfortunately we did have some IT issues which have now hopefully been resolved).
Just for your information the red plugs are of an identical specification to the blue plugs – so should not impact their use.
Hopefully you will use us again.
Wall Wizard Team

Rated 5 out of 5 stars

Great one-stop shop.

Was recently after some specific wall fixings which are slightly niche so not stocked everywhere and in cases that do, they are often very expensive. Wall wizard was competitively priced, was easy to order and quickly arrived. Also noticed many other niche products I had previously considered on the site, so a great one-stop place for all things wall hanging, and the guides look really handy for those unsure on which fixing to use.

August 30, 2022
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Rated 5 out of 5 stars

Great price, great advice

Great price, great advice on the website chat too - helped me pick out the right fixings for my dot-and-dab + Themalite walls (Corefix 120).. and they arrived nice and quickly. Very happy, thank you!

August 12, 2022
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Rated 5 out of 5 stars

Corefix 100 - just the job.

Very quick delivery, came next day. Price was very competitive and I got free shipping.

Product worked well, used to hold Ikea Besta furniture on a dot and dab wall.

February 27, 2022

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