Always great service from the Servicestore. This is the third time I have used them and will be booking more jobs soon as finding good tradespeople is so difficult. The quoting, booking process... See more
Company replied
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See what reviewers are saying
One of best service I ever had .seriously I had a very good experience with them from start to finish. They handled my inquiry soo quick and cleared my whole garden .definitely I recommend them to eve... See more
Company replied
Very pleased with this service. The online booking was easy and clear, then 2 very helpful and cheerful chaps turned up and took away my awkward furniture item. Gone in about 90 seconds! Highly rec... See more
Company replied
Had an appointment for gardeners to trim overgrown ivy in rear garden. The appointment was for a Thursday but notified on Tuesday they would be arriving that day. Not helpful. The gardeners were effic... See more
Company details
Written by the company
We’re the friendly, reliable and local one-stop shop for all of your property and garden maintenance needs in Waltham Forest and surrounding areas. Our experienced team provide trustworthy, expert and value for money services to residents and businesses, to get your job done. Services we can provide to local residents & business include: Bin Washing Caretaking Flood Prevention Gardening Services Green Home Grants Ground Maintenance Property & Garden Clearances Large Item Collection Japanese Knot Weed Pest Control Repairs & Maintenance White Goods Collection
Contact info
Forest Road, E17 4JF, Walthamstow, United Kingdom
- 0208 496 5525
- servicestore@walthamforest.gov.uk
- walthamforestservicestore.co.uk
You should know
4.6
Excellent
921 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 20% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Poor management, overpriced service
Trying to book was extremely frustrating. Did not get the number of gardeners or hours that I actually paid for. Pricing not as clear as it appears and significantly above the going rate.
July 28, 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hi Lloyd Davis, Thank you for your feedback. We have looked into your booking. Our pricing is available online on our website and a member of the team had called you also to discuss. Your payment was for 1 gardener for 3 hours however as a goodwill gesture we had sent a 2nd gardener to assist. Please note all our pricing is within the industry standard, providing affordable prices. For any further queries please email us at servicestore@walthamforest.gov.uk
White goods removed as arranged
We put the white goods within the boundary at the front of the house. There was no one at home at the appointment time but the goods were gone a few hours later.
Very happy, really good service.
July 18, 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hi Evelyn Rayner, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Efficient and helpful
It was so quick and easy to book an appointment and the wasp nest was dealt with efficiently within two days of my phone call. The person who came was friendly, helpful and took just about 15 minutes to spray the nest and rid the garden of the wasps.
It couldn't have been done any better - with those I spoke to on the phone and the worker who came to sort it out all being helpful, supportive and getting it done. The price was reasonable too. Thank you.
July 16, 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hi Norman Girgg, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Amazing work and great customer service
Amazing work and great customer service
July 11, 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hi Shaun escoffery, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Small clearance
Service provided was quick and efficient. Pleased with service provided by Service Store.
July 9, 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hi Thea, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
I was very pleased with the service &…
I was very pleased with the service & the worker.
July 7, 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hi Karene Wallace, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Reply from Waltham Forest Servicestore
Hi Mr Paul Dor, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Very happy with the work completed
Work was completed within the agreed time frame. I was consulted throughout the process on different aspects of the job and the area was left tidily afterwards.
July 7, 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hi Andrew Beasley, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Great service
Great service. Very easy to use and trustworthy. Both pest control technicians were very skillful, friendly and courteous.
July 7, 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hi Hanna, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
I couldn’t be happier with the service…
I couldn’t be happier with the service I received. Job was completed to an even higher standard than expected. The guys worked an additional hour to make sure everything was done properly. They worked so hard and were so friendly and cooperative. Will definitely be using them for any further jobs and wouldn’t hesitate to recommend them.
Can not fault them! A*
July 1, 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hi Ayshe Sheeley, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
The whole process from start to finish…
The whole process from start to finish was great. Would highly recommend.
June 25, 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hi David, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Welcome Back
Very knowledgeable and reassuring. Informed us of all stages of the process. Did not at anytime guarantee that the service would 100% successful at addressing the issue. Explained that there could be drawback.
The colleague had provided a different service previously and I felt reassured to see him again. Very friendly and professional
June 26, 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hi Colètte, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Lowest price by far Quick service …
Lowest price by far Quick service Will definitely use again
June 25, 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hello, Thank you for leaving a 5-star review! We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Very helpful plumber
Very helpful plumber, did everything that was needed quickly and efficiently. We required taps and a stopcock to be replaced and he cleared a blockage in the u-bend. Had a couple of issues that the Customer Service people sorted out. I have no problem with booking for my next job.
June 18, 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hi Duncan Hawkins, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Very impressed
This was the first time I've used Servicestore and I am very impressed. Joy was polite, reliable and completed putting my planter together in no time. Thank you.
June 17, 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hi Susan king, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Excellent service
Excellent service. Professional and polite staff. Good results so far!
April 25, 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hi Hannah Hughes, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Brilliant!
Great customer service from experienced, effective and efficient staff.
June 13, 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hi Ishraga, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Reply from Waltham Forest Servicestore
Hi Habib Rehman, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Polite and helpful staff and did good…
Polite and helpful staff and did good job. Answered any questions that I asked.
June 2, 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hi Anon, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Refurbishment waste collection
I booked waste collection, and it was quick to pay&book, and also cost effective compared to other quotes. The guys picked it all up and took it to the van. Highly recommended!
June 6, 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hi Dalia Vera Cobos, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
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