Wanda Supply is a scam. Do not order anything from them. What they picture and what they send are total opposites. Refunds are impossible. Being retired I have now begun a campaign to alert anyone tha... See more
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This place is garbage. It's the same as everyone else is saying: I ordered boots, they looked nothing like the picture and were obviously terrible quality. When I told them I wanted to return it they... See more
Company replied
This was the most disappointing shopping experience I have EVER had . Do not buy anything from these Schisters. The product was misrepresented and everything is on sale so there are zero returns nic... See more
I ordered the cinderella princess dress on Feb 2nd for my 5 year old nieces Feb 19th birthday. It has not been delivered. Wanda supply has stopped replying to my inquiries and will not refund my mon... See more
Company details
Written by the company
We are Wanda Supply, an online store focused on offering useful and wonderful products to our customers. We are thrilled to provide people with an exceptional online shopping experience. Customer satisfaction is our utmost priority, and we strive to exceed your expectations with top-notch customer service. Our dedicated team is always ready to assist you with any inquiries or concerns. We are working hard for improving our service and for it to be reflected on our reviews. On Wanda Supply, we are putting all our efforts on it! We are in business and selling items for 5 years selling more than 16000 orders. During the months, in 2023, we have changed a lot the way we work enforcing our values and service we offer. We have improved our shipping times, using excellent carriers. We have created tracking orders tools and focused on providing our buyers with all the information they need to track their orders everyday, everytime. And finally, we have implemented a more efficient and better After Sales Service, through our Customer Support Email, where our users will find always one of our representatives that will help. We value transparency and trust and your reviews are vital in helping us enhance our service and products. We look forward to hearing your thoughts on your shopping experience with us. Be sure, we take seriously every review, and it will really help us for becoming better! Thank you, and welcome to Wanda Supply!
Contact info
United States
- support@wandasupply.com
- wandasupply.com
1.4
Bad
54 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
I was sent two lighting fixtures that…
I was sent two lighting fixtures that were not what i ordered. First they asked for pictures. Then they asked for a 60-90 second video of me unboxing them and showing that they were not the right fixture. Then they said the video was too large and they can't open it and to please send a google drive link or something similar. I am being made to jump through hoops to get my situation resolved and don't believe it will be. Do not buy from this company.
October 9, 2025
Unprompted review
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PLEASE READ THIS!!!!
They sell FAKE products as if they are real and make excuses when you complain. They say the items are "NOT FAKE" but also "NOT ORIGINAL".
I'm in a dispute with them now, and I would never recommend this site.
I hope no one else gets scammed like I did.
August 12, 2025
Unprompted review
Never buy anything from this company
Never buy anything from this company! They send you the product way after the deadline to return. It is just garbage Chinese products!
March 12, 2025
Unprompted review
DO NOT ORDER FROM THIS COMPANY
Item was ordered December 6th. Needed as a Christmas gift, it never arrived. I tried to cancel order but was emailed back stating that was not an option. Nor can I return what I ordered (if it ever gets here...most likely being shipped from China after reading other reviews). DO NOT BUY FROM THIS COMPANY!
December 26, 2024
Unprompted review
avoid Chinese scam products
October 29, 2024
Unprompted review
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They Drop ship from china with a big markup
They basically send you things directly from china with a massive markup. You can order this stuff yourself and it will literally ship from the same place and you can save a lot. They say they offer 100% satisfaction guarantee- which is untrue. They won’t let you return anything you’re unsatisfied with. You have to prove it’s broken. Avoid at all costs
May 20, 2024
Unprompted review
Good customer service and quality of item
I ordered one Electric Nose Lifter from this company. At the beginning I wasn't able to track my package, but I got in touch with their customer service, which was useful because they provided me with the tracking number and estimated delivery date. Then, my item arrived in 12 days and worked perfectly. Good experience!
January 24, 2024
Unprompted review
Wanda supply rip offs
They will rip you off customer service is a joke tracking is fake my order said it was delivered at 2:10am on a Sunday morning by usps
January 6, 2024
Unprompted review
A Rip Off Called WandaThey conveniently ignore
They conveniently ignore, or delay response to any inquiries regarding a completed (paid) purchase.
I refused a package, having discovered the item had been falsely described. After numerous inquiries, I was told my refund was to be issued within 10 days. Well, after that
period of time and at least 4 requests for information regarding the disposition of my refund, I wound up here.
Don’t deal with these people. Period.
April 7, 2023
Unprompted review
Reply from Wanda Supply
Thank you for sharing your experience, Hans! First of all, we apologize for this bad experience you had on our store. We have improved our response times, so in this way, our customers can always have a helping hand from our company! Also, we have changed totally the way our Financial Team work, and now refunds, in case they are given, are provided in maximum 48 hours, after the refund is promised!
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I PURCHASED THE DOG BALL LAUNCHER
I PURCHASED THE DOG BALL LAUNCHER; IT DOES NOT LAUNCH THE BALL; IT ROLLS A FEW FEET; I WANT A REFUND AND NOW THEY'RE ASKING FOR A VIDEO; DO NOT BUY ANYTHING FROM THIS COMPANY; IT ALSO TOOK ALMOST A MONTH TO ARRIVE; THEY WON'T SEND ME A RETURN LABEL SO I CAN GET A REFUND FOR A PIECE OF JUNK
April 15, 2023
Unprompted review
Reply from Wanda Supply
Thank you for your message, Lynne! Regarding the Dog Ball Launcher, we have solved this issue with our Warehouse and Product Team. Our company's goal is to offer useful products for our customers, and we achieved on having a good quality item to offer to our customers. Also, we improved our shipping times, to make it better for our buyers. Finally, I have checked and also, during those days, we decided to refund you the money of your order, because you deserve to have a useful and good item!
Don't buy from Wanda Supply
Don't buy from Wanda Supply, they send you damaged items, then lie that they will refund you. Then you pay to ship the item back to them and guess what they wont pay you so your out of even more money....they are liars. Don't trust this site
March 24, 2023
Unprompted review
Reply from Wanda Supply
Hello, Tas! Thank you so much for sharing your experience some months ago! Your experience helped us growing, and now our Warehouse make a special check on every order and item we send. Even if something happens and the item arrives damaged, now we have a new warranty for all our customers and we are compromised on offering a fast solution in case an item arrives damaged or has any problem. Thank you for sharing this experience, we really took it seriously, and today, our mail goal is offer a brilliant service!
Why can't there be negative numbers
There's no way of giving a negative number this is a complete scam compas I saw one other post I bought the boots that were falsely advertise and now they want me to the return cost And haven't told me anything about a refund I wish I'd known this was a Chinese before I placed the order I will never buy Chinese knowingly
March 23, 2023
Unprompted review
Reply from Wanda Supply
Thank you for your review Lawrence! Based on the experience you shared with us, right now, on July 2023, we have improved all our suppliers for getting good quality items that can satisfy our customers. Regarding our location, we are based in the US and we have warehouses all around American territory and also worldwide. This helps us being always in contact with our supplier and in that way, we can supervise the manufacturing on our items! Thank you for sharing your experience, this really helped us growing!
I m giving it one because I cannot go…
I m giving it one because I cannot go lower, order the Bionase device from them, took over a month it came from China, and it does not even work. They are a scam operation, do not buy anything off them. Website and reviews false!
March 1, 2023
Unprompted review
Reply from Wanda Supply
Emily, thank you so much for your comment! Your experience in the past has helped us on improving this. Right now, our item has a 5-10 days of delivery maximum, and also, we improved the quality of our item. Finally, we have implemented a very successful warranty so that our customers feel protected in case of items arriving damaged.
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Took way too long
The estimated date of delivery was 12/24. I got it on 1/19. I had to actually inquire about where the product was (and would have preferred that the company take the initiative of telling me when my son would get his order and give me the option to cancel after such a long delay). The product did come and the company was responsive when I emailed, so there’s that.
January 19, 2023
Unprompted review
Reply from Wanda Supply
Thank you so much for your feedback, Karen. We have done improvements in the last months, and now we achieve a faster shipping time. Also, we take your opinion, and we have created better tracking tools for our customers! So now, our customers are able to track their packages every time! Thank you for this message, it was very useful for us!
Chinese Junk boots
They suck bought boots that looked durable and stitched received glued on boots with no tread on the bottom and are lighter then sandals ridiculous chinese junk
January 3, 2023
Unprompted review
Reply from Wanda Supply
Thank you for your message, dear customer! Thanks to your experience, we have improved the quality of our boots and we are manufacturing it now with an excellent quality supplier. We really took seriously these comments for making it better.
False advertising
They use false advertising. They listed vintage leather boots in the description and sent me new, cheap, vinyl boots! When asked to return, they offered me a 20% refund stating that the shipping would be too expensive since it’s international. Do not buy from this company!
November 23, 2022
Unprompted review
Reply from Wanda Supply
Thank you M Rock for sharing your experience. I agree with you, this is not a suitable solution for your problem. Thanks to your experience, we have now improved our policies and solutions for our customers. First, we have changed our suppliers so we now manufacture good quality boots. Not only that, we have also, on mid 2023, achieved better return processes so that it's more simple for customers to return items in case they don't want to keep the received item.
they make you pay to return…
they make you pay to return to another country!!!! broken item and the size chart is NOT FOR USA. I lost my entire Christmas gift and they refuse to help me.
November 10, 2022
Unprompted review
Reply from Wanda Supply
Hello, Ammy! Thank you for sharing your experience. Obviously, returning an item to a different country when you bought from an American company is not something comfortable. On 2023, we now offer better return processes to our customers, so in this way, customers can have better resolutions to their problems and also, we have improved our product information so that every customer is informed about the item they are purchasing. Finally, we have improved our Customer Service email, so in this way, a customer that is interested on any item, can send us an email and we will answer with all the information requested regarding the item you are interested in.
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I ordered a stove fan
I ordered a stove fan, when I received the fan it was the wrong part wouldn’t work. I contacted their representative and told them it wouldn’t work, that wanted to return the fan. He said fine that I had to prove I had it which I thought was a little strange. I took a picture and sent it to them. A week or so later they sent me a return label. I returned the fan and was refunded my money in 4 days.
October 17, 2022
Unprompted review
Reply from Wanda Supply
Dear Henry, thank you so much for sharing your experience with us. Even though you have gave us 4 stars, we have taken notes of the things we have to improve. We achieved on July 2023 improving the time we take in resolving issues to our customers, offering brilliant and suitable solutions to our customers in few time. Finally, we have implemented better solutions to our customers so in this way, all our users are happy after they buy any of our products
Horrible service
Horrible service. Items listed are not what are shown. They refuse to return items. I would absolutely NEVER purchase from this company. Beware they will swindle you and take your money! Very dissatisfied!
August 31, 2022
Unprompted review
Reply from Wanda Supply
Thank you for sharing your experience, Roam! Experiences like yours, have made us improved our products. Today, July 2023, we are glad that we have improved the quality of our items, and also improved the service we give to our customers, offering fast customer support responses and also, we are always ready to help in case a customer needs support! Thank you!
This place sells trash
This place sells trash I ordered some boot worst buy of my life they are made of plastic cheapest boots I seen ever made.
DONT BUY FROM THIS YOU GOING TO GET RIPED OFF THERE SCAMMERS SCAMMERS
August 31, 2022
Unprompted review
Reply from Wanda Supply
Hello, David! Obviously, if you buy an item of an specific material, you deserve to receive exactly what your ordered. Thanks to your experience and our customer's experiences during 2022, today, on 2023, we have achieved improving our boots and we changed completely the manufacturing of our item, so now, our customers receive good quality boots that satisfy our customers! And even if something happens, we have our Customer Service Email channel that is always opened and more efficient today, than it was before!
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