While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, especially the travel bags and pillows, for their excellent quality and practical design. Many find the bags incredibly useful for travel, appreciating their capacity, comfort, and security features that deter pickpockets. The pillows are frequently highlighted for providing comfortable rest during long flights. However, some customers reported issues with product durability, specifically a fabric separation from a zipper. A few others expressed concerns about a changed buckle design on the strap, feeling it compromised the bag's safety. There were also instances where customers received products with packaging issues, such as extra tape and labels.

What people talk about most

Product

Reviewers express high satisfaction with the product. Many customers praise the bags for being... See more

Quality

Clients share positive opinions on quality, praising the well-constructed, water-resistant, and... See more

User experience

Customers had positive experiences with user experience. Many appreciate the versatility of being able to... See more

Order

Users describe positive interactions with their orders. Many customers express satisfaction with ordering... See more

Based on these reviews

Rated 4 out of 5 stars

I love the travel bag. It keeps everything close and it has been greatly appreciated when I gave it for gifts. The fabric on mine has separated from the zipper on the middle zip pocket which it irrit... See more

Rated 4 out of 5 stars

my bag was never delivered. i contacted customer service and was told to contact the shipper. the picture the shipper submitted was not my house!! Wander made it right! They are sending me a replace... See more

Rated 4 out of 5 stars

Good cross over travel size bag. It holds alot of stuff and can hide under my jacket.

Rated 4 out of 5 stars

Love this purse! Only one I have used for nearly 2 years but the bottom strap buckle has been changed from the first order that I got. This buckle allows the strap to come off the bag. I don’t feel... See more


Company details

  1. Medical Supply Store

Written by the company

Wander+ is a thriving brand, with a loyal following of travelers who swear by my innovative travel pillow. And while I may have started the company as a solution to my own travel woes, I'm thrilled to know that my product has made the journeys of countless others a little bit more comfortable. - Pieter


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

94 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Stylish and Durable

I love this Anti-Theft Bag! It has several pockets in all the right places. It's made of durable material. The zippers lay flat and are hidden in the seams. I can easily access all the pockets without taking it off. It has an adjustable crossbody strap, to fit any size. I wear mine everywhere. I bought several to give as gifts for friends and families. Thank you Wander+, for such a great product!

May 20, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

Poor product quality and disappointing company accountability for defective product

I purchased the travel bag in December 2023 in anticipation of a trip in May 2024. I used the bag once or twice between December and May, but primarily stowed it away until it was time to travel. The 2nd day of the trip I realized the strap was breaking away from the body of the bag. I stopped using the bag immediately. Upon my return I contacted the company to request a refund or replacement. Best offer was 20% refund since it was past the 60 day warranty period. I accepted as it was better than nothing, but am frustrated and disappointed in the product quality and the company’s unwillingness to stand behind their product.

June 5, 2024
Unprompted review
Rated 2 out of 5 stars

This company does NOT honor their…

This company does NOT honor their return policy. I called when I received the bags. I never opened them because my trip to Ireland was cancelled. I sent an email and Jessica asked if I would accept a 50% refund and I could keep the bags for future travel. I accepted. Then 3 weeks to a month goes by and I send another email asking about my refund. Sharon stated she found my order and would send out the refund ASAP. This was April 2024 into May 2024. I reported this to PayPal and they opened a dispute that took forever and finally it was closed in the sellers favor "because the items were close to or a duplicate of the items purchased" That was not my dispute at all. In another email Jessica stated she couldn't send the refund because PayPal put the purchase "On hold". This is not true because I have had refunds while disputing a charge. I sent an email to Jessica with screen shots showing that PayPal closed the dispute. No reply from either Jessica or Sharon. I would think twice before purchasing these bags. I would look on Amazon and you can find one that is essentially the same and at least be able to return it.
Many months after the purchase was made I finally received the 30% refund that was offered. I did get to keep the merchandise. I haven't used them so I'm not sure how good the bags are.

April 17, 2024
Unprompted review
Rated 5 out of 5 stars

I love this!

I love this!! Perfect for traveling and everyday errands!! Comfortable and goes with everything!!

May 19, 2024
Unprompted review
Rated 5 out of 5 stars

Great bag for a Boston venue

Great bag for a Boston venue! Perfect fit & size. Easy access to open for a quick inspection before entering a venue in Boston. This bag stays “close to the vest”. So many options to store things! Can’t wait to bring it with me on my summer travels!

April 29, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

I love my new travel purse

I love my new travel purse. It was the perfect purse for my trip with my sisters to New York City. When we met in NYC my sister also had one.

May 6, 2024
Unprompted review
Rated 1 out of 5 stars

They do not honor their return policy.

I bought the buy 2 get 1 free. After receiving the bags, I realized I had one almost identical to this bag and would like to return. The company says they have a 60 day return policy. They require you send an email with reason for return, your order number, name and address. I have sent an email to their support address they instruct you to use several times in the last 2 weeks and have heard nothing from them. I called the number but no help as they refer back to their website for returns. The bag is okay and not that expensive. But it is false advertising offering free returns when in fact, it appears they don't.

May 13, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great bag

Great bag. Comfortable to wear even when stuffed. I am looking forward to using it on my next trip.

April 2, 2024
Unprompted review
Rated 5 out of 5 stars

This little bag has been perfect...

This little bag has been perfect for my travels through Morocco, Italy, Ireland and Greece. I can keep my important docs but also my essentials when walking around the city and it didn't count as an "accessory bag," I can have my passport and wallet with me at all times. Love it!

March 15, 2024
Unprompted review
Rated 5 out of 5 stars

Keep your money and phone safe while traveling.

This bag is sleek, roomy enough for passports, tickets, glasses, and a phone. There are cheaper competitors out there but the products are not nearly the quality of the Wander bag. Every zipper works perfectly and the lining is lighter in color so you can see your belongings easily. I am vey happy with the Wander bag.

March 18, 2024
Unprompted review
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look