Wanke Vinyl Flooring
We purchased ~1500 square feet of Wanke Cascade Distributor’s Colossal Prime LVP from a retailer. During installation by an installer recommended by the seller, numerous problems were found. Most were the fault of the installer, but not all.
One issue with Wanke Cascade Distributor’s product, Prime Colossal LVP, flooring were multiple scratches and marks on planks right out of the box. Also found were damaged sections of the planks interlocking features. Again, right out of the box. A second issue involved Wanke Cascade Distributor’s Stair Nosing. It is a faulty design that does not link to the planks.
Once the installer completed his work, we solicited quotes from four other flooring installers. All four stated the entire floor, excepting one room, would have to be taken up and completely redone.
At this point, a Wanke Cascade Distributor’s representative, Mike Lee came to our house to see our concerns for himself. He was accompanied by a floor inspector and Wanke Cascade Distributor’s insurance agent. We were never provided the floor inspectors’ report. However, Mike Lee stated, "We need to make you whole".
Approximately 30 days passed before we received a notification from Wanke Cascade Distributor’s insurer that Wanke Cascade Distributor was not responsible for any of the floor issues, and no compensation would be made.
I strongly recommend avoiding Wanke Cascade products because of quality issues and design issues and their refusal to stand behind their product. Any problem you have with their products will be your problem alone.