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Review summary

Created with AI, based on recent reviews

Considering 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the team's helpfulness, responsiveness, and efficiency in resolving queries. Many people found the support staff to be knowledgeable, patient, and readily available, even outside of regular hours. Reviewers also frequently commend the user-friendly interface, noting that the product is simple to set up and easy to use. The service itself is described as excellent and reliable, with consumers appreciating the consistent and effective assistance provided.

What people talk about most

Customer service

Customers consistently report positive experiences with customer service. Reviewers frequently highlight the... See more

Staff

People report positive experiences with staff. Customers consistently praise the customer service team for... See more

User experience

Users describe positive interactions with user experience. Customers consistently praise the platform for... See more

Service

Reviewers mention positive feedback about service. Customers consistently describe the service as excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The best tool for WhatsApp marketing! It’s simple to set up and incredibly reliable. The support team is outstanding — always available to assist, and even after hours, they respond by email right awa... See more

Rated 5 out of 5 stars

Im very happy to use WANotifier. I have been used this for 3 years now. I have 2 business - started with FREE plan and stayed in that for 6 months. After that switched to premium plan, using it for... See more

Rated 5 out of 5 stars

My WhatsApp Business account got locked but the WAnotifier team helped me out and swiftly did all the process. My account got unblocked and this was a joyous moment for me. So I thank Niki ma'am for h... See more

Rated 5 out of 5 stars

Best product for WhatsApp marketing and automation. We've been using WANotifier for over a year now and are extremely happy with it. The interface is very simple to use and support is quick and hassle... See more


Company details

  1. Software Company
  2. Internet Marketing Service

Written by the company

WANotifier is an all-in-one WhatsApp marketing and automation platform that helps businesses capture, engage, and convert customers on WhatsApp across the entire customer journey through lifecycle WhatsApp marketing. With WANotifier you can send WhatsApp marketing campaigns at scale, setup automations like greeting messages, OOO messages, unsubscribe/resubscribe automation, auto-replies, chatbots, drip sequences etc, get detailed advanced analytics, collaborate with your team with shared team inbox, send WhatsApp notifications from 3rd party integrations and do much more. Also unlike BSPs, who charge up to 25% extra markup on WhatsApp Business API fees, WANotifier is an official Tech Partner that does not add any extra markup. This means businesses save up to 25% on every campaign they send.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

168 reviews

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1-star

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Rated 5 out of 5 stars

The support team of WANOTIFIER is just…

The support team of WANOTIFIER is just awesome, i haven't yet started any transactions with them, and had problem in integrating the entire api and meta developers portal thing, but their support them helped me with everything and the best thing being they reply us quite quickly which is simply incredible. they wont make you wait with your doubts and queries. Now lets see how the app performs , which i hope should perform quiet well as per the youtube reviews and the staffs behavior where they have put in so much effort for customer satisfaction so i feel they have developed the platform too with no bugs. lets see!!!

December 31, 2024
Unprompted review
Rated 2 out of 5 stars

This application is terrible for…

This application is terrible for WhatsApp marketing. It does not send messages as promised, making it completely useless for its intended purpose. The interface might look fine, but it fails to deliver the basic functionality required for marketing campaigns. It's a waste of time and money. Don't rely on this app for your marketing needs.

December 14, 2024
Unprompted review
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Rated 2 out of 5 stars

This is an amazing platform but if…

This is an amazing platform but if someone is registered as an agency and texting to thriller registered customers then one should not be banned coz it affects the business. The same happened with me.

November 27, 2024
Unprompted review
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Rated 5 out of 5 stars

Amazing experience overall

Amazing experience overall, and their team is really helpful in setting up the account and the costmer service is amazingly quick and helpful. Special thanks to Niki for her amazing support!

November 21, 2024
Unprompted review
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Rated 1 out of 5 stars

Lack Human Touch

Un Cooperative responses from staff. They have automated the system & expect everyone to be pro with digital technology. If you are an amateur they will expect you to read manuals & hipps of pages from there website & bots.

Zero Assistance

November 9, 2024
Unprompted review
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Rated 4 out of 5 stars

WANotier

WANotier
Review:
This app is incredibly frustrating! It constantly bombards you with ads, making it nearly impossible to use. But even worse, I've been trying to set it up for the past 20 hours with absolutely no success. There is zero support from the company, no website, no FAQs, nothing! It's like they released this app and then completely abandoned it. Save yourself the headache and skip this one.

November 7, 2024
Unprompted review
Rated 1 out of 5 stars

The worst experience ever!

Someone once mentioned that the CEO himself sat down with him over a call and resolved the issue, that is a complete lie! I tried to setup a demo call for someone to walk me through how set things up for myself and our partners and I was informed that they do not do or have any customer service support via calls. Everything is by email. You can imagine how frustrating it is to try to explain something so technical over text. Comparing this platform to others that simply offer more and have better support systems in place, just don't waste your time.

Put simply it might be a good platform (we'll never really know) but if you do face difficulties, don't plan on having someone help you through it and good luck getting it resolved by mail.

November 4, 2024
Unprompted review
WANotifier logo

Reply from WANotifier

Hello Omar,

It makes us sad to see your 1-star review. You never signed up for our product or purchase it but left this review for something that we do not even promise on our website.

You were expecting to have call with someone in our team but we informed you that as we're a self-serve product, we do not currently offer help on call.

Also we informed you that we're not even advertising on our site anywhere that we provide call support but would be happy to answer your queries on chat or email. We even shared demo videos and helpdesk article links with you to help you with your queries.

After all this, we even made an exception for you and actually did a short call with you to try to help you with your queries. Still it's sad and quite unreasonable to see you leave the 1-star review.

Anyways, we wish you all the best. If you ever need any help in future, feel free to reach out to us using our website chat widget or mailing us on support@wanotifier.com. We'll be happy to help.

Thanks,
Team WANotifier

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