Wantable Reviews 2,142

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the clothing and the excellent variety of styles offered. Many people appreciate that the company helps them discover new styles and provides items that fit well and are comfortable. The customer service is frequently highlighted as impressive, with many consumers noting the helpfulness and responsiveness of the team. However, some people mentioned that the products can be quite expensive, and a few customers experienced issues with missing items or incorrect charges. There were also occasional reports of difficulties reaching customer service and dissatisfaction with the quality of certain items, describing them as cheap or not worth the price.

What people talk about most

Product

Consumers find product quality and selection to be ambiguous. Many reviewers praise the high quality, good... See more

Quality

Users describe positive interactions with quality. Many customers praise the high quality of the items... See more

Price

Reviewers highlight negative aspects of price, with many expressing dissatisfaction over high costs and... See more

Customer service

People report ambiguous experiences with customer service. Many customers express frustration with a lack of... See more

Staff

Customers consistently note ambiguous experiences with staff. While many reviewers praise their stylists for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Sleazy dirtballs. Claimed I ordered goods that I never did and were even sent to some other address. Refused to refund money they withdrew from my account without my knowledge. Can't even get a liv... See more

Company replied

Rated 4 out of 5 stars

I wasn't happy with their new discount structure but then they sent a text to me with a special percent off like their old discounts. I decided to give them another chance and I'm glad I did. The bo... See more

Company replied

Rated 4 out of 5 stars

Their styling was fantastic, perfect fit and great colors. I was tempted to keep everything but for my budget, I ended up choosing just my very favorite pieces

Rated 4 out of 5 stars

Beautiful pieces. Definitely expensive, but so far worth it. Helping me step up my wardrobe,


Company details

  1. Clothing Store
  2. Women's Clothing Store

Written by the company

Wantable is a next-generation fashion brand giving customers access to high-quality products created and curated by our team of expert merchants and stylists. We deliver unrivaled customer experiences through our proprietary technology and platforms that allow customers to shop on their own or with the help of a stylist, and to try before they buy from the comfort of their own homes. Wantable was founded in 2012 with the belief that when you look good, you feel good, and has been fueling self-confidence in customers ever since.


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
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1-star

Replied to 96% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Great customer service overall

Pros:
typically very quick response time.
Liberal/ very reasonable return windows.
Lots of options for customizing what you want to receive

Cons:
Stylists don’t pay attention, at all, to what you say in your quizzes
Clothes are Walmart or Target quality at Nordstrom prices
Consistently send the same things over and over, never what is advertised

I have tried out Wantable so many times. This last time was the last straw. I specifically sent for the dresses edit, and asked for all hot-weather clothes. I was sent sweaters, a jacket, and 1 dress. And everything is so incredibly ugly.
AND after returning everything, I was billed a month later for an item that I didn’t even keep!!!
I am struggling to understand how anyone thinks this service is worth signing up for. Stay away unless you want to be sent stuff that is unflattering, overpriced, and is out of season (sweaters for summertime). Oh, and if you just love being charged for things that you returned to them. Hard pass.

Edit: the Wantable team refunded me the item I was charged for, and issued me a credit should I ever return to use the service again. I am impressed with their customer service team, even though I have been frustrated with the items I’ve received. I updated my rating from 3 stars to 4 starts. Thank you to the responsive customer support for correcting these issues for me!!

April 14, 2025
Unprompted review
Wantable logo

Reply from Wantable

Hi Shelby. We're so sorry to hear that your preferences were missed in your Edits! Our stylists always work with your quiz answers and notes to try to find pieces we'll love, and we're so sorry to hear that we missed the mark. Items in our ads are highly requested, and we will always include them in your Edit if you request them and they're available in your size at the time of your order. Our inventory is constantly fluctuating, so we can never guarantee requests.

We're so sorry that you were billed for an item you returned! Our customer service team was able to get this refunded for you, and we appreciate you reaching out to work with us. We would love a chance to make it up to you and improve your experience. Please feel free to reach out to our team so they can help out.

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Rated 4 out of 5 stars

Overall really great experience

Overall really great experience. The clothes are top notch/high quality. The items are always a perfect fit and match my style. However, everything is very expensive. Sometimes you may get an item on "clearance". For someone who usually shops at TJ Maxx or Bealls the clothing is not affordable.

April 5, 2025
Unprompted review
Rated 5 out of 5 stars

Yet to be disappointed

I have received multiple style edits since I first started doing Wantable last fall. The various stylists that have put together my boxes have been great.

March 1, 2025
Unprompted review
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Rated 5 out of 5 stars

Stellar Service!

I always have a great experience. The ease of shopping at home. Trying on at home and free returning is amazing. Your customer service is stellar! This last box, I kept 2 items but then decided on 3 last minute! I feel more confident wearing these clothes because they fit like they were made just for my body type.

February 10, 2025
Unprompted review
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Rated 5 out of 5 stars

Stylist was on point!

Stylist did an awesome job with the style edits. Great combos of mix and match that offered many outfit choices. I enjoyed the Valentine’s Day Edit and a Style Edit. Chose the items I liked and fit my style and budget. Great experience.

February 14, 2025
Unprompted review
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Rated 5 out of 5 stars

Great Customer Service

I was sick and had to extend my return date twice - the team was understanding and helpful. And when I needed to make an exchange it was done quickly!

January 10, 2025
Unprompted review
Rated 5 out of 5 stars

Wantable is a fantastic service

Wantable is a fantastic service! They will exchange items if necessary, the quality of the merchandise is of high standards and their styles keep me from looking old and frumpy! They always remember what I like and my preferences so I don't receive things I'd never walk out of the house in nor do I shop for clothes in the store anymore!

December 13, 2024
Unprompted review
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Rated 5 out of 5 stars

Years of Gratitude

Ive been with you guys for 3 years now. I get compliments on outfits all the time and feel so comfortable in the lounge wear around the house. I even feel stylish when i go to pilates 4x a week. I love all the style advice and recommendations. Thank youWantable team!

December 26, 2024
Unprompted review
Rated 5 out of 5 stars

GREAT BOX!

I have tried all of the clothing subscription services and Wantable is my favorite, by far! I received so many of the items that I requested on the stream. And the stylist really seemed to pay attention to my profile and get my style right. Love, love, loved this box from Wantable!!

December 1, 2024
Unprompted review
Rated 5 out of 5 stars

Convenience and Variety are great…

You truly cannot beat the convenience of trying on clothes at home. I like that my stylist sometimes chooses items that I wouldn’t necessarily choose myself, but that I end up really liking. I also appreciate that wantable has a wide variety of brands to select from.

December 20, 2024
Unprompted review

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