WantItAll.co.za Reviews 

153
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 96 reviews, reviewers overwhelmingly had a generally great experience with this company. Customers frequently praise the fast and reliable delivery, noting that parcels arrive safely within the expected windows while receiving continuous tracking updates along the way. People also appreciate the exceptionally smooth ordering experience and friendly assistance when acquiring hard to find items from international suppliers. However, some reviewers were not happy with occasional delivery delays, extended waiting times, and receiving incorrect items or missing parts in their orders. Consumers also noted secondary concerns regarding expensive return policies, below par packaging, and higher prices compared to other local vendors.

What people talk about most

Delivery service

People report positive experiences with delivery service, highlighting quick arrival times and excellent... See more

Product

Consumers find product experiences to be quite mixed, with high disagreement on quality and fulfillment. Many... See more

Order

Users describe positive interactions with order, highlighting how easy it is to find items and complete... See more

Service

Customers consistently note positive experiences with service, describing it as efficient, professional, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My parcel was finally delivered although it came 7 days later after they said it's out for delivery, It wasn't my first purchase. Other deliveries were on time. Thank you.

Company replied

Rated 4 out of 5 stars

The package eventually arrived, I was beginning to doubt that it would ever come. The first notification came on the day it was supposed to be delivered. Altogether it took almost double the time to d... See more

Company replied

Rated 4 out of 5 stars

First time we've ordered from wantitall and were a bit hesitant in the beginning, slowly with a lot of correspondence I gained more confidence, but all in all service was very good, just need more up... See more

Company replied

Rated 5 out of 5 stars

The items ordered arrived in the indicated date window. I was also kept well informed of progress through the different stages along the way, which was reassuring. It cost a bit more than trying to ar... See more

Company replied



Contact info

4.4

Excellent

TrustScore 4.5 out of 5

153 reviews

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Replied to 100% of negative reviews

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4.4

All reviews

(153)

96 reviews in the last 12 months

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Rated 1 out of 5 stars

Still waiting for feedback on my emails…

Still waiting for feedback on my emails i send

May 2, 2025
WantItAll.co.za logo

Reply from WantItAll.co.za

Our apologies for any perceived delay, we are currently in communication with the manufacturer to confirm exact sizing. Th initial sizing confirmed in consultation with yourself is clearly incorrect, and any replacement resolution would be problematic without correct selection.

Rated 5 out of 5 stars

Great service received from Want it All

Thank you for your great service. I received my parcel in good order and within the time frame that was communicated to me by Want it All. I will definitely use their services again in future. Great job guys. Keep it up.

May 2, 2025
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Reply from WantItAll.co.za

Thank you for the great recommendation!

Rated 5 out of 5 stars

Great buying experience

Guages look exactly as described. Delivery went well with Courier Guy - do not change your Courier partner!

May 2, 2025
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Reply from WantItAll.co.za

Many thanks! We will make sure they know their service was great!

Rated 1 out of 5 stars

Product advertised and product received…

Product advertised and product received were different. You also indicated that it was in stock until I paid, and then it was no longer available. Another acam.

May 2, 2025
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Reply from WantItAll.co.za

As was communicated to you in our correspondence, no such out of stock communication was ever sent. The order was processed exactly as requested, with the item ordered being the exact order received. It was also in line with our delivery times, as advertised clearly at multiple points in the search and ordering process.

I personally did try my best and appease any disappointment, despite the fact that nothing actually wrong was done by Wantitall, by offering possible resolutions - which were ignored. It is distressing, but if you have decided this was somehow in bad faith, and will not engage in a resolution - then there is little we can do.

Rated 5 out of 5 stars

5 star service.

I ordered a water pan for my rainbow vacuum cleaner. The product was delivered ahead of time. I was kept up to date on the status of my order.
First class service.

April 14, 2025
Unprompted review
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Reply from WantItAll.co.za

Such a great reward for our efforts, thank you for the kind words!

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery, constant updates. Just straightforward without issues. Fabulous

April 7, 2025
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Reply from WantItAll.co.za

We aim to please!

Rated 5 out of 5 stars

Winderful service

Winderful service
Kept me updated
Good delivery
Excellent service

March 4, 2025
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Reply from WantItAll.co.za

Wonderful to hear you being satisfied!

Rated 4 out of 5 stars

Real time delivery test

So i have ordered yesterday from wantitall. My guideline for recieving the product is betweem 19th March and 2nd April. Lets see when the product arrives and i will let you know.
Edit and update
Its the 19th March and i have been informed the order is waiting clearance at jonurg customs. So far so good.

March 5, 2025
Unprompted review
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Reply from WantItAll.co.za

Please reach out if you have any queries!

Rated 5 out of 5 stars

Excellent service experience

I initially had some misgivings re dealing with WantitAll due to so many bad reviews. My recent experience was however completely different. The item ordered online arrived well within the estimated period, and the tracking system kept me updated perfectly. I conclude that WantitAll improved their service model which is commendable in my experience.

February 3, 2025
Unprompted review
WantItAll.co.za logo

Reply from WantItAll.co.za

Thank you for your review, it makes all the effort we put in worth it!

Rated 4 out of 5 stars

Happy Customer

Order took long but was within the timelines as said on the site. Good communication on keeping me updated on the status of my order 100%.

February 3, 2025
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Reply from WantItAll.co.za

Many thanks for the kind words! At times it can take longer to affect delivery, but as you said, it is why we give long possible lead times.

Rated 5 out of 5 stars

Good experience, fast shipment.

My package arrived a lot earlier than expected and the courier service was good. No complaints, I would support wantitall again.

February 3, 2025
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Reply from WantItAll.co.za

We are more than happy to have pleased!

Rated 5 out of 5 stars

Happy client

With all the scams out there it is hard to trust all the shopping sites! Very happy with the service I received, communication and delivery was good thank you

February 3, 2025
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Reply from WantItAll.co.za

We are overjoyed that your experience was good, we try to make that the standard!

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