WANT THAT LABEL Reviews 144

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

Bought an outfit for a wedding. Super fast delivery and the quality of the outfit was really nice.

Rated 5 out of 5 stars

My first time ordering from want that label. Somehow my package had missed me, and I was very concerned. With the constant help and support from want that label internationally, I had no trouble findi... See more

Company replied

Rated 5 out of 5 stars

Fantastic customer service.. received a courtesy thank you email which prompt me to see that I ordered the wrong size! The lady who was dealing with my order was amazing.. very helpful and understand... See more

Rated 5 out of 5 stars

Literally love my outfit so much! The quality is amazing and the dupatta is to die for. There’s no need to order outfits online from Pakistan when you have Want My Label selling the best outfits. Will... See more

Company details

  1. Women's Clothing Store

Information provided by various external sources

Want That Label provides the latest in Pakistani & Indian ready made stitched trendy fashion suits online. Keeping you update with the latest shalwar kameez styles.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

144 reviews

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Rated 1 out of 5 stars

Never again will I order here…

I’m giving this place a one star rating because they seem to be disorganized. I placed an order on the 24th and it is now the 31st. I’ve never received a tracking number, and my order status is still listed as unfulfilled.I requested for my order to be canceled, and was informed that they were unable to cancel my order due to quick dispatch of items. I’m sorry but, I guess my order didn’t fall under that category.Online it states that all orders are filled between one to two business days. If they are having issues due to weather and/or whatever other excuses they told me maybe you should have an updated banner on your website so the consumer can decide if they want to proceed with their purchase.

January 31, 2023
Unprompted review
WANT THAT LABEL logo

Reply from WANT THAT LABEL

Hi Sandy,

Based on your information disclosure, we can confirm your details are not registered on our website & nor have we received any order from you. Perhaps you may have confused us with a different business?
We kindly request you verify the name of the website you ordered from & remove this review as it will negatively impact our business.


Kindest Regards,

Want That Label

Rated 1 out of 5 stars

Brought a dress from online website

Brought a dress from online website. Over rated and too expensive.
I purchased it as it looked beautiful and I felt like it was worth it . When it arrived it, it looked like poor quality piece. I’m soo upset can’t Evan return or get a refund 🥺

July 14, 2021
Unprompted review
WANT THAT LABEL logo

Reply from WANT THAT LABEL

Hi Malaeka,

We are sorry to hear you are dissatisfied with your product. Please drop us an email at: wantthatlabel@outlook.com
Someone will get back to you within 24-48hours.

Rated 1 out of 5 stars

They made false claims..

I tried the suit on ONCE but it wasn't the right size for me so I returned the suit on time, within 14 days but it was returned back to me accusing me of wearing the suit numerous times and leaving a smaĺl mark on the suit which was already on the suit when I received it. They wouldn't accept the return suit however much I explained to them so was left with no choice but to keep it. Very angry and unhappy with the service and will not be making any purchases in future.

November 22, 2019
Unprompted review
WANT THAT LABEL logo

Reply from WANT THAT LABEL

Hi Sahira Kalsoom,

We were expecting this review as you never received the outcome via arguing over email.
Lets clarify the underlying issue here. The garment’s you sent back were clearly worn, as inspected by 3 different people who all agreed. The clothing smelt extremely bad of body odour as soon as you took it out the polybag aswell as having worn crease marks.
There were also stains on one of the suits you returned.
It’s extremely unpleasant & unfair for our staff to handle such item’s of clothing. Furthermore, the items become unsellable due to hygiene reasons. Surely, you would be here giving us a 1* rating if we had sent you an item which had evidently been worn & then been sent to you.
You have previously sent back returns which have been honoured with a refund, as those were evidently unworn.
So there would be absolutely no reason for us not to refund had these outfits been returned in an unworn condition.

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Rated 5 out of 5 stars

EXCELLENT SERVICE

got the wrong size in my suit and last minute and they still changed it for me!!!!!! excellent service, deffo going to be ordering from them again

November 10, 2019
Unprompted review
Rated 5 out of 5 stars

Amazing experience x

Amazing service. received the clothes on time and was be able to track order. Clothes quality is beautiful

November 6, 2019
Unprompted review
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Rated 5 out of 5 stars

Email problem

Trying to get an email to WTL and getting no reply really concerned their email does not work. Trying to resolve returning an item back and they have no telephone number.

October 30, 2019
Unprompted review
Rated 4 out of 5 stars

Very great quality and good service

Very great quality and good service, fast delivery, only problem I had was with the size. I guess i picked the wrong size not sure but other than that was awesome.

October 28, 2019
Unprompted review
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Rated 1 out of 5 stars

Poor quality

Received my order and it is damaged, namely lots of loose threading which has effected some of the embroidery.... not happy

August 25, 2019
Unprompted review

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