Ward Recycling Reviews 865

Ordered for a particular day, it arrived with a very helpful delivery man, who made sure it was as far down our drive as possible so we could fit our car on behind. Skip collected on the day scheduled.

Online ordering very convenient. Sarah in customer services friendly and helpful when needed to extend hire. Would definitely use again!

I Delivered My Car But Haven’t Received Payment – Completely Unprofessional Service

I delivered my car to your facility for recycling. I drove the vehicle there myself and handed over all the necessary documents. I was told I needed to wait two days for the car to be inspected. After two days passed, I was informed that the process was actually being handled by another company and that you had nothing to do with it.

However, this was never mentioned to me during the delivery. The Ward does not denying either, but they have no information about the process. My car is fully functional and contains all necessary parts, yet no payment has been made.

Furthermore, your live customer support was extremely rude, unprofessional, and clearly lacked training. Corporate-level customer service training is absolutely necessary. I would not recommend this company to anyone based on my experience.

great service 👏 thanks recommended
i ring differences company they said i have to book for council permission . but this WARD company i just paid online and they did everything very happy thanks again

Good all round service and reasonable cost. Easy online ordering for different size of skip requirements.

Excellent service, good value. Would definitely use again

so ordered the skip on a saturday and then had an email saying it would not get dropped off until the tuesday and thought this was strange as no other skip company we have previously used has done this before. however the service was fab on drop off and you were able to deliver a skip to us on the date we needed unlike other skip companies

Easy to order on line & delivery person was chatty & polite.

Driver that delivered was superb, managed to fit the skip on a tight drive with no issues

Cant recommend Ward Recycling enough. It was a humble order for an 8 yard builders size skip, and the customer servive was fantastic, all confimred by email, had to speak to them on the phone and they were very helpful. Skip delivered and collected, perfect.

The skip turned up, however it was nearly a day late.

I booked for after 3pm delivery on a Tuesday and it didn’t come until 1pm on the Wednesday. I had jigged a few things round with work and commitments to fill the skip on the Tuesday. There wasn’t a call or anything on the Tuesday and when I called at 16:55 nobody answered. So I then phoned on the Wednesday to ask where the skip was and politely asked if I could have some money back due to the impact on my commitments. The girl on the phone asked her manager and they said I could have the skip for a day after the original agreed collection date as compensation. I’m not sure how this is compensation given they delivered it a day late.

I’ve got quite a bit of work left to do and will need the use of skips, I’ll try another company next time.

Great service and communication. Took the skip earlier than initially organised as I had finished with it. Would use again.

Great service, just need to have a better way of letting people know what you have to do to put restricted items in the skip.

Clear communication. The delivery drivers were both brilliant and really helpful, courteous and polite.

Very easy to book a skip with a straight forward website, skip sizes and prices all layed out.
Will definitely use again.

Booked a skip and paid for this however then received an email asking for an additional £60. The booking was cancelled as this additional fee made the skip hire very overpriced

Absolute great service. Easy online booking, service exactly as expected. The drop off and collection guys were brilliant. Questions answered and service with professional attitude, and smile. Thanks ward will fully recommend. So impressed with first skip, ordered another when required. Mrs Matthews.

Quick delivery and collected the day after I called to say it was full, great service and would use again

Very easy to hire a skip with a clear explanation of the sizes and the price to pay with also clear instructions on whether a permit was required (needed if skip is to be placed on a highway). Skip was dropped off when expected and driver was courteous of the property and made sure skip was placed correctly.