Montgomery Ward Reviews 174

I ordered a few things and the girl said it automatically went thru even give me a delivery date just to find out they dont need the business. would not recomend this place to no one

I did not mind over paying to to help my credit. The $150 dollars for a 50 dollar item, well it's expensive when you have bad credit. But, when you charge me 30 dollars for shipping, and it takes 5 days to go 4 states....well ya, I'll be paying this off and no more business with them. Absolutely ridiculous shipping times, and a complete rip off all the way around.

watch out they run your credit without your permission,caused me to have a ding on my credit.said they would remove it,but never did.I will never ever use this company.very very poor custermer service.

Please stop selling cheap,cheap cheap,cheap. Cheap! Cheap! Cheap! CRAP!!!!!! Not about profit, it’s about satisfying the customer!!!!!!!!!!!!!

I was trying to make a pymt on my Montgomery wards and monroe main and the agent DEDDIE over talked me she yelled and told me they didnt EMAILING confirmation emails? Ok I've been a customer for 2 YEARS WHEN DID THAT CHANGE!!!!! VERY DISAPPOINTED! I WILL NOT BE TALKED TO LIKE THAT ALL ALL!!!! MY NAME IS SANDRA RODRIGUEZ

Beware of mongomery ward I open account they check your credit I understand but it should not do it all the time I regret opening account with mongomery ward

Terribly high prices coming from a low name has been company. I wish I could give you no stars

I have had an account with them for years never any problem, Until recently. I called their customer service to get my account straightened out. And was called a liar and had a person proceed to talk over me. I dont know who they are out sourcing their customer service department to. But I would suggest they rethink that strategy if they wish to keep customers. I will not be buying or using Montgomery Ward again in the future.

Been with wards for years. They will not report to credit bureau unless you're not making payments on time.

We purchased a Corner Curio Cabinet. It arrived in two boxes and the unwrapping of the boxes became a career opportunity. 3 days to assemble with gluing several sections. The instructions could have been better. Even with all the grief of unpacking and figuring out the instructions the piece is assembled and it looks great.

Been with Montgomery Ward's four five six years order television sent me a bed comforter set instead cancel my order on the TV have called them six times and it keep telling me they made a mistake and they'll pick it up I finally got the tag to pick up now they're telling me I have to put a deposit down never had to before they're customer service is the worst I've ever had have talked to three different supervisors in three months trying to get them to pick up this order and order my original order now they're telling me I have to pay a deposit I am done with Montgomery Ward I would not recommend it to anybody ever

I ordered the sunflower dinnerware & canister set on 5/15/19 for $49.99...a 20 piece set per the website on the sale page. Received a box from them today containing ONLY the canister set (and the order summary clearly shows 20 items sent!). I spoke to customer service (Tom) who said that these items are sold separately. However the website does not show this unless you click on the items individually. So here I’m thinking I’m getting the 20 piece set hat I paid for. This is complete misrepresentation of what the website shows! They didn’t offer me anything as far as any type of discount for this false advertisement. All they told me was that they’ll send me a return sticker for what I did receive. This was supposed to be a wedding gift for my daughter! So very unhappy with this and I will never order from you again! I’m very disappointed!

My online account malfunctioned and I was unable to pay online. My payments were being mailed and they were charging ridiculous late and finance fees. I was having a hard time paying off my account because they charged so many fees.
I dont plan on shopping there again.

When MW was in the malls I was a frequent customer. So glad they are now available to me in this way. Their prices are high but so far the quality of everything I have ordered has been A+++ and beautiful. I have ordered a chenille bedspread of the best quality. I could not find a nice one in the stores. I also got a gorgeous bed coverlet. Again, top quality. I have ordered a few other things as well and everything has been as described. My only wishes are that the handling/shipping fees were not so high and that discounts or coupons were offered. I recommend MW to anyone wanting beautiful, high-quality items.

Their prices are EXPENSIVE and ridiculously HIGH. Yes, they have "Sales," but that's seldom a bargain.

Horrible products, cheap for a steep price, i ordered yellow bathroom set just to get mustard color towels and off yellow mats theu dont match, they dont stay they slide and fold. On top of that this is the only one i know that still charges for shipping and handling. Most places i order on line dont so $30 for 2 mats, $30 for 4 towels, $20 for shipping. Ughh never again.

I grewup shopping MW just like Sears.
They gave me 300.00 credit, all good let's see what they have on sale. That's were my nightmare began.
Here is a table six chairs for sale..picture everything...BUT in reality it was two highback chairs for the table. Deffently false advertising.
I tried to stop the order within or before 24 hours. Bam it shows at my door and the next day here come the bill. Maybe if the were open..heck even a snow day closure..all this issue could of been resolved. They returned it without fuss, but really lack Customer Care.

I just got a mailing from Montgomery ward. Apparently they don't include sales tax. So now they say I owe all the sales tax for all the purchases I have made for the whole year. This is so wrong. My friend also just started receiving the mailings as well. Absolutely terrible.

Customers beware. I will never order again from Montgomery Wards. They did not protect my personal information leading me to be suceptable to Identity theft. It had to be done by a dishonest employee. Merchandise was ordered and rerouted to another state. MW was supposed to take care of the charges, but I keep getting bills.

I am really surprised at the good reviews on this site. Most sites have bad reviews for mw. Higher than average prices, fail to report to credit bureaus, and then after sending multiple emails saying I have available credit, they take away the available credit, or at least that was my experience. Never late on a payment, just took it away. Couldn't get an answer from credit dept. Just talking in circles. I'm done