Griffin Gaming  Reviews 

269
TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

I tried to trade in some bulk the other day and be turned me away even though he'd just agreed a deal with someone else, I think it is because he rips people off and I wasn't going to take his lowball... See more

Company replied

Rated 1 out of 5 stars

Honestly not happy im writing this on the 5th of June and ive yet to receive my order that I placed on the 29th of April ive also yet to hear from them inaddition ive tried to message and call to no... See more

Rated 1 out of 5 stars

Can only assume this site is a scam. Took my money. Over a month and have not shipped. They do not reply to emails. They do not answer the phone or reply to voicemail messages. Have tried to cancel, b... See more

Rated 5 out of 5 stars

Just a quick response, I had reservations about using this website but they had good prices and had availability for a GW item I was struggling to source elsewhere. I had no need to worry, next workin... See more

Company replied

Company details

  1. Model Shop

Written by the company

We provide a large range of Games Workshop products and if we don't have what you need, just ask and we will get it in.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

269 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.7

All reviews

(269)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great price

Great price, product and came quickly

December 1, 2020
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Reply from Griffin Gaming

I'm glad we were able to deliver on price, product and service :-) Thank you

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Rated 5 out of 5 stars

Great value for money

Great value for money, really happy with the service and will buy from again.

December 1, 2020
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Reply from Griffin Gaming

We're pleased that you are happy with our prices and service :-) Thanks for taking the time to leave a review.

Rated 5 out of 5 stars

Very fast service with fantastic…

Very fast service with fantastic prices. Order was despatched very quickly and arrived in less than 2 days to Scotland. Will definitely use again.

December 1, 2020
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Reply from Griffin Gaming

We're glad it made the journey ok! Thanks for your review and we do hope to post out to you again soon.

Rated 5 out of 5 stars

Quick and we'll stock shop at…

Quick and we'll stock shop at competitive prices!!

November 26, 2020
Unprompted review
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Reply from Griffin Gaming

Thanks for your review! We aim to have as many products as we can, and if there is ever anything we don't have in, just drop us a message and we'll get it in for the following week!

Rated 5 out of 5 stars

Excellent service as usual

Excellent service as usual. All items well packaged, promptly dispatched and received within 48hours with a personal thank you and some complimentry sweets too. Thank you.

November 13, 2020
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Reply from Griffin Gaming

Thank you for your repeat business, and for taking the time to review us, we are glad you're happy with our service :-)

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Rated 5 out of 5 stars

Great prices and quick services

Great prices and quick services. Always helpful and they offer great advice and support. Deliveries are always prompt and packages are well packed. No delays on preorder items. Would recommend them as a supplier.

November 11, 2020
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Reply from Griffin Gaming

Glad you found us prompt and helpful! We appreciate your positive review, thank you!

Rated 5 out of 5 stars

Even though it's an independent…

Even though it's an independent retailer and you wait a few extra days, they kept in touch throughout, and the handwritten little message inside each order is nice.

November 10, 2020
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Reply from Griffin Gaming

Thank you for your review! We are always looking for ways to improve, and even though you have given us 5 stars (thanks!) I'd like to ask about the few extra days you needed to wait? Was this due to ordering just before the weekend so we didn't dispatch until Monday, or waiting for us to get products in? Just so we can understand what our customers needs are and to continue to improve on our service :-)

Rated 5 out of 5 stars

Amazing discounts and excellent…

Amazing discounts and excellent services.

This has been they place for my 40k hobby at the moment, the best in terms of price, would recommend.

November 10, 2020
Unprompted review
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Reply from Griffin Gaming

Thanks for your review and recommendation, we're pleased we are able to keep your hobby well supplied! :-)

Rated 5 out of 5 stars

OTIF what more could you ask for

OTIF what more could you ask for? A wee packet of sweets? Recieved one of those as well.

Excellent service as always, on time and in full with a handwritten thank you and a little sweet packet.

Little touchs that go along way to secure repeat business.

November 6, 2020
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Reply from Griffin Gaming

Thank you for the review, it means so much to us.

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Rated 5 out of 5 stars

Quick and easy

Quick and easy! Would use again

November 6, 2020
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Reply from Griffin Gaming

We really appreciate the review, thank you.

Rated 5 out of 5 stars

The best Customer care I have ever recieved.

Stumbled across them while looking for spray paint on the internet.Had to review as was very touched by their excellent customer service.These guy really care about their customers and it's a rare thing these days to get such dedicated merchants they made me feel like my purchase counted and felt more like a new friend than a customer.I will be giving them my buisness from now on aslong as they have what I need prices are not only great which is why I ended up on the website in the first place but these are the type of people a consumer wants their hard earned cash to go to.Excellent service marketing even online shopping experience feel personal cant say everything I want to hats off guy thanks.Again for your service.

November 3, 2020
Unprompted review
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Reply from Griffin Gaming

Thank you so much for this kind review, if we can help you with anything in the future please let us know.

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Rated 5 out of 5 stars

Good company to deal with

Good company to deal with. Best price and fast delivery. Thank you.

November 3, 2020
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Reply from Griffin Gaming

We are always trying hard to offer a good price, thank you for the review

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Rated 5 out of 5 stars

A business THAT TRULY APPRECIATES YOUR…

A business THAT TRULY APPRECIATES YOUR BUSINESS.

Great discount's but the service is even better.

I've made 2 order's and you get messages from both the company and Royal mail as to when your order will be delivered. To withing a 4 hour slot.

I received an email thanking me for placing my second order....

As a small businessman myself {retired} I really appreciate the personal service. It reminded me of how great the difference is between the USA & UK when it come's to that sort of personal touch.

We don't get it nearly enough here in the UK.

November 1, 2020
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Reply from Griffin Gaming

We try our hardest for our customers, means a lot to us when our customers are happy.

Rated 5 out of 5 stars

Make me feel like a valued customer!

I first discovered Warhammer @ iRepairs when another company had let me down on a stock item.

The delivery was super fast and a personal note on my invoice thanking me for my order.

A great and very caring company to do business with! I will be using them lots more in the future I’m sure!

A special thanks to Paige for the follow up email that made me feel like an exceptionally valued customer!

Keep up the great work guys!

October 30, 2020
Unprompted review
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Reply from Griffin Gaming

Thank you so much for the review, it means so much to us.

Rated 4 out of 5 stars

Good prices and fast delivery will buy…

Good prices and fast delivery will buy again.

October 29, 2020
Unprompted review
Griffin Gaming  logo

Reply from Griffin Gaming

Thank you for the review, it is much appreciated, if there was anything we could have done to achieve a 5 star review please let us know so we can do better next time. Have a great day.

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