Wash Doctors Reviews 

1,282
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 631 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff for their outstanding friendliness, efficiency, and exceptional attention to detail during every single job they perform. Many people note that the online booking process is completely seamless, while the high-quality services consistently leave vehicles looking brand new and wonderfully immaculate. Some reviewers were not happy with punctuality, mentioning that technicians occasionally arrived late for their scheduled appointments due to unexpected traffic delays. A few consumers also pointed out minor issues regarding specific cleaning results or communication challenges during some of the at-home visits.

What people talk about most

Service

People report positive experiences with service, highlighting professional and efficient technicians who... See more

Staff

Reviewers mention positive feedback about staff, highlighting that team members are consistently friendly,... See more

Quality

Consumers find quality to be exceptional, expressing immense satisfaction with the fantastic finish and... See more

Product

Clients share positive opinions on product quality, noting that vehicles look spotless and almost brand new... See more

Booking process

Users describe satisfaction with the booking process, finding it consistently easy and straightforward.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Although Warren couldn’t arrive at the scheduled time, he called ahead to re arrange arrival for a couple of hours later, and also kept me informed prior to arriving. He was polite and straight ont... See more

Company replied

Rated 5 out of 5 stars

Incredible transformation ! Car has x3 Dachshunds jumping around in it everyday, all surfaces covered in hair drool and worse. I don't usually drive it , but had to drive 50miles today with all 4 win... See more

Company replied

Rated 5 out of 5 stars

The booking process was easy. Hassan arrived on time and was very personable. He did a fantastic job in repairing limescale damage caused by water dripping onto our car for many months. The car looked... See more

Company replied

Rated 5 out of 5 stars

Fahim did an incredible job. This is probably the best and most meticulous valet I've seen in my 20 odd years as a motorist. The exterior paintwork looks flawless, the glass crystal, and he managed to... See more

Company replied


Company details

  1. Car Service
  2. Car Accessories Store

Written by the company

Washdoctors is a mobile car wash, valeting and smart repair service that comes to you, offering on-demand valeting and repair services in London & the UK.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(1,282)

624 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Arben was extremely helpful and…

Arben was extremely helpful and thorough cleaning car which was in a mess internally after being broken into and was very dirty outside from tree debris. He also very kindly jumpstarted car so I could move to a safer location. Highly recommend

July 11, 2026
Unprompted review
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Reply from Wash Doctors

That’s what we love to hear! A great valet is about more than just a clean car—it’s about expert care with a friendly touch. We’ll be ready whenever you need us again! 🚗✨

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Rated 5 out of 5 stars

Great service

Very pleased with the service and price. They were excellent at keeping me updated on the booking and the when it had to be moved they managed this well. End result was excellent

July 5, 2026
Unprompted review
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Reply from Wash Doctors

Punctuality and precision—that’s how we roll Ben! Thanks for trusting us with your car, and we’ll be here whenever you need another refresh. 🚘⏳

Rated 5 out of 5 stars

Dom did a great job

Dom did a great job. Am very pleased

July 10, 2026
Unprompted review
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Reply from Wash Doctors

Thanks Magdalena! Nothing beats that fresh car feeling, and we’re so glad our valeter delivered the care and attention your car deserved. We’ll be here whenever you need us—just a tap away! 🚗✨

Rated 5 out of 5 stars

Danny was amazing!!

Danny was amazing and very professional. He took extra time to get all my wife’s makeup out of the interior leather and sun visor. I would highly recommend him.

July 10, 2026
Unprompted review
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Reply from Wash Doctors

That’s what we love to hear Basil! A great valet is about more than just a clean car—it’s about expert care with a friendly touch. We’ll be ready whenever you need us again! 🚗✨

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Rated 5 out of 5 stars

Mustafa completed the end of lease…

Mustafa completed the end of lease valet service on my car and it look as good as new. Arrived on time, very nice guy and super efficient. After Fabio’s excellent repair service, I’m definitely a Wash Doctors fan!

July 10, 2026
Unprompted review
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Reply from Wash Doctors

Thanks David! Nothing beats that fresh car feeling, and we’re so glad our valeter delivered the care and attention your car deserved. We’ll be here whenever you need us—just a tap away! 🚗✨

Rated 5 out of 5 stars

Mike was brilliant

Mike was brilliant! He kept me updated about his arrival time, was really friendly (despite the heat!) and did a great job. My headlamps look brand new!

July 9, 2026
Unprompted review
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Reply from Wash Doctors

That’s what we love to hear David! A great valet is about more than just a clean car—it’s about expert care with a friendly touch. We’ll be ready whenever you need us again! 🚗✨

Rated 5 out of 5 stars

Ethan did a wonderful job

Ethan did a wonderful job, the care sparkles like new!I would highly recommend...

July 9, 2026
Unprompted review
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Reply from Wash Doctors

Thanks Gary! Nothing beats that fresh car feeling, and we’re so glad our valeter delivered the care and attention your car deserved. We’ll be here whenever you need us—just a tap away! 🚗✨

Rated 5 out of 5 stars

Fab service

Friendly, professional and quick service. Recommend

July 9, 2026
Unprompted review
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Reply from Wash Doctors

Love to hear that Adnan! Car care should be simple, stress-free, and fit around your life—exactly what we’re here for.

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Rated 1 out of 5 stars

Service everything else but impressive

Dirt patches all over my brand new Porsche Cayenne. Windows smudged. Car not dried properly. Texted the pictures to the mobile number I had of them but no reply. Asked to come back. No reply. Used them twice. Don't think can recommend them !!!

July 7, 2026
Unprompted review
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Reply from Wash Doctors

Sorry to hear this—we take pride in our work, and it sounds like we didn’t meet our usual standards this time. A member of our team will be reaching out shortly to understand what went wrong and how we can make it right for you.

Rated 5 out of 5 stars

Great service-very grateful

Lukas was really friendly, efficient and did a thorough job in the heat!

July 8, 2026
Unprompted review
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Reply from Wash Doctors

That’s what we love to hear Dora! A great valet is about more than just a clean car—it’s about expert care with a friendly touch. We’ll be ready whenever you need us again! 🚗✨

Rated 5 out of 5 stars

I couldn't be happier with the service…

I couldn't be happier with the service from Mo at Wash Doctors. He called ahead to let me know he was on his way and actually arrived early, which was a great start.
While respraying my BMW, he came across a few unexpected issues. Rather than rushing the job, he took the time to explain exactly what he'd found, talked me through the options, and worked carefully to find the best solution. His communication throughout was excellent, and I really appreciated his honesty and attention to detail.
The quality of the repair is superb, and the finish looks fantastic.

July 8, 2026
Unprompted review
Wash Doctors logo

Reply from Wash Doctors

Punctuality and precision—that’s how we roll Assad! Thanks for trusting us with your car, and we’ll be here whenever you need another refresh. 🚘⏳

Rated 5 out of 5 stars

They were very efficient and thorough

They were very efficient and thorough. And did a splendid job thankyou 😊

July 8, 2026
Unprompted review
Wash Doctors logo

Reply from Wash Doctors

Thanks Val! Nothing beats that fresh car feeling, and we’re so glad our valeter delivered the care and attention your car deserved. We’ll be here whenever you need us—just a tap away! 🚗✨

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Rated 5 out of 5 stars

Amazing Car Deep Clean

Daniel did a fantastic job. Arrived within timeslot and was very thorough. Car looked and smelt amazing when he had finished. Highly recommended.

July 8, 2026
Unprompted review
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Reply from Wash Doctors

We like to think of it as a little bit of magic… and a whole lot of expert care! So glad we could bring back that ‘new car’ feeling for you Jonathan. See you next time! ✨🚗

Rated 5 out of 5 stars

Excellent

Excellent, would use again.

July 8, 2026
Unprompted review
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Reply from Wash Doctors

That’s what we love to hear Robert! Consistency is key, and we’re always here to keep your car looking spotless. See you next time! 🚗👍

Rated 5 out of 5 stars

Bayram 5* service

Bayram provides an exceptional, professional service 5*

July 8, 2026
Unprompted review
Wash Doctors logo

Reply from Wash Doctors

That’s what we love to hear Duncan! A great valet is about more than just a clean car—it’s about expert care with a friendly touch. We’ll be ready whenever you need us again! 🚗✨

Rated 5 out of 5 stars

Convenient and friendly

Our car is shiny, without leaving our drive!

July 6, 2026
Unprompted review
Wash Doctors logo

Reply from Wash Doctors

We like to think of it as a little bit of magic… and a whole lot of expert care! So glad we could bring back that ‘new car’ feeling for you Liz. See you next time! ✨🚗

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Rated 5 out of 5 stars

Danny did a great job car is now…

Danny did a great job car is now shining thanks Danny

July 7, 2026
Unprompted review
Wash Doctors logo

Reply from Wash Doctors

Thanks Tia! Nothing beats that fresh car feeling, and we’re so glad our valeter delivered the care and attention your car deserved. We’ll be here whenever you need us—just a tap away! 🚗✨

Rated 1 out of 5 stars

Very poor overall service

Numerous issues but overall very poor customer experience
Initial booking cancelled at short notice
Re-book - engineer late then when contacted company discover the eta would’ve been over 2 hours after appointment time

July 7, 2026
Unprompted review
Wash Doctors logo

Reply from Wash Doctors

We completely understand how frustrating that must have been, Balvinder, and we're truly sorry for the delay. That's certainly not the level of service we aim to provide.

We contacted you directly in an effort to discuss the matter and reach a suitable resolution. Unfortunately, despite our best efforts, we were unable to come to a mutually agreeable outcome.

We appreciate your feedback and are sorry that we were unable to resolve the matter to your satisfaction.

Rated 1 out of 5 stars

Shoddy service

Booked an appointment for 1pm and they turned up 3 hours early. Knocked on all my neighbours doors because "they weren't told the proper information". Then had to move my car because they couldn't be bothered to walk the valet machine down my driveway. Won't be using them again.

July 6, 2026
Unprompted review
Wash Doctors logo

Reply from Wash Doctors

We're sorry to hear that the service didn't quite meet your expectations, Shane.

We'd really appreciate the opportunity to understand what could have been better. We have tried to contact you to discuss your concerns further, but unfortunately we haven't been able to get in touch.

If you're happy to do so, please let us know more about your experience. Your feedback is important to us, and we'd welcome the opportunity to discuss the matter and see if there's anything we can do to help..

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